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"This was the perfect weekend getaway. The staff is amazing and accommodating. Our room was perfect. We will be back when the rooftop pool is open! " More

By a verified traveler on Mon 07 Jun 2021

Hotel Description

Family-friendly stay near Navy Pier

City center stay

A stay at this Near North Side hotel places you steps from Northwestern Memorial Hospital and a 5-minute walk from Michigan Avenue. Water Tower Place and John Hancock Center are also within half a mile (1 km).

Renovated in 2014

Free WiFi in public areas, limo/town car service, and a convenience store are available at this hotel. Business travelers can take advantage of the 24-hour business center. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 225 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Refrigerators, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$131* Per night/room Aug 10 - Aug 11

Room, 2 Queen Beds, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn Chicago Downtown/Magnificent Mile ratings based on 37 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Chicago Downtown/Magnificent Mile

Everyone (21) Couples (3) Family (12)
1 out of 5
Arrival was a nightmare! I reserved a king room at the beginning of May for the weekend after 4th of july and confirmed my reserfation a week before the booking. Despite all of this they had no rooms available in the specifications when i arrived. We were put into a temp room with a broken air conditioner (dissembled) and told that someone would be up to fix it soon after reporting it. After almost an hour I checked back in at the front desk and they said the person was on their way. After going back up i discovered they were moving us to another room...fine. or at least it was fine until we woke up the next morning to find small blood stains on the pillow, sheet and comforter on the bed. Heading tothe elevator to speak with the front again a family knformed us that they had a cockroach in their room the night before. So after missing the first night of a festival AND all the other disturbing happenings I have received no compensation for the chaos and can wholeheartedly say this was the worst travel experience I have ever had.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 16, 2021 by Front Desk

Hello, I want to start with a sincere apology. I know there are common issues with rooms, but it seems you had all of them happen in 1 night. I am going to work with my team and other departments to make sure this doesn't ever happen again. I know this doesn't fix your previous stay, but I hope this experience doesn't completely turn you off from Hilton. I hope you are able to enjoy the rest of your summer, and again I deeply apologize.

2 out of 5
It was a nice hotel, however there was no parking close by that wasn’t 60/90$ a day. We also didn’t know that if you pay with a debit or credit card, you pay $100 a day for a deposit. We were there for two nights & had to pay $200 extra dollars on top of our $400 hotel, for a deposit, that could take up to a month to refund to our card. rediculous.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 22, 2021 by Front Desk

Hello, I apologize if you weren't aware of the incidental hold. Every hotel has a hold of some sort, it just varies between properties. This hold is released when you checkout, so it shouldn't take a month. If you need to call your bank and fast track it you are more than welcome, as that is it what most people do if they are concerned. Parking downtown is a bit pricey, so I apologize for city parking being higher than expected. I hope besides parking that you were able to have a great trip and have a great rest to your summer.

5 out of 5
This was the perfect weekend getaway. The staff is amazing and accommodating. Our room was perfect. We will be back when the rooftop pool is open!

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 8, 2021 by Front Desk

Hello, Thank you so much for the kind words !I am happy we were able to have you and we hope to see you back soon. Hopefully our pool will be open soon as well!

3 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 15, 2021 by Front Desk

Thank you for your feedback and we will do our best tov make that a perfect score for the future. Have a great day!

5 out of 5
Price

Posted by on May 27, 2021

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Comment from Hotel Management

May 28, 2021 by Front Desk

Thank you for your feedback and we hope to see you again to make it a perfect stay.

4 out of 5

Posted by on Apr 30, 2021

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Comment from Hotel Management

May 13, 2021 by Front Desk

Thank you for your feedback and we hope to see you again to make it a perfect stay.

5 out of 5

Posted by on Aug 29, 2020

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5 out of 5
Spacious rooms for being in downtown Chicago. We were very comfortable here and it is a great location near shops and restaurants.

Posted by , from Fort Wayne, IN on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Hampton Inn Chicago Downtown Magnificent Mile

Thank you for sharing your feedback with us. We are very pleased to know you enjoyed your experience with us. We look forward to the next visit.

5 out of 5

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Hampton Inn Chicago Downtown Magnificent Mile

Thank you for your rating.

1 out of 5
Our room was close to the elevators and you could Hear them all night long, which caused us not to get a good night sleep. You also have to wait over Ten minutes for elevators so we walked down 30 flights of stairs due to the bad elevators. The only nice thing I can say is the room was very clean.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 10, 2019 by Hampton Inn Chicago Downtown Magnificent Mile

I am very sorry that your experience with us was less than pleasant. We take feedback very seriously and will look in to any possible solutions on this matter.

About the Hampton Inn Chicago Downtown/Magnificent Mile

Location 160 E Huron Street, Chicago, IL 60611

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from February 09 to May 22:

  • Swimming pool

Property Features

Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 3700 square feet (333 square meters). Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hampton Inn Chicago Downtown/Magnificent Mile. A complete renovation of Hampton Inn Chicago Downtown/Magnificent Mile was completed in 2014. This Chicago hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 26 levels
  • 3700 sq ft of conference space
  • 333 sq m of conference space
  • Built in 1972
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (28.9 km / 18 mi)
  • Train station: Millennium Station (1.9 km / 1.2 mi)
  • Metro station: Chicago Station (Red Line) (0.6 km / 0.4 mi)

Room Amenities

Hampton Inn Chicago Downtown/Magnificent Mile offers 225 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are available for USD 20.00 per stay.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Crib (infant bed) fee: USD 20.00 per stay
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Chicago Magnificent Mile
  • Crowne Plaza Hotel Chicago Magnificent Mile
  • Hampton Inn Chicago Downtown/Magnificent Mile Hotel
  • Hampton Inn Downtown/Magnificent Hotel
  • Hampton Inn Chicago Downtown/Magnificent Mile
  • Hampton Inn Chicago Downtown/Magnificent Mile Hotel
  • Hampton Inn Downtown/Magnificent Mile Hotel
  • Hampton Inn Downtown/Magnificent Mile
  • Hotel Hampton Inn Chicago Downtown/Magnificent Mile Chicago
  • Chicago Hampton Inn Chicago Downtown/Magnificent Mile Hotel
  • Hotel Hampton Inn Chicago Downtown/Magnificent Mile
  • Hampton Inn Chicago Downtown/Magnificent Mile Chicago
  • Crowne Plaza Hotel Chicago Magnificent Mile
  • Hampton Magnificent Mile
  • Hampton Inn Chicago Downtown/Magnificent Mile Hotel
  • Hampton Inn Chicago Downtown/Magnificent Mile Chicago
  • Hampton Inn Chicago Downtown/Magnificent Mile Hotel Chicago

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.