"Room was fine. Parking options were extremely limited and expensive. We were told only valet was an option even though there was an option to self par ... " More
Central Chicago getaway
Within a 10-minute walk of this Downtown Chicago hotel, you'll find Buckingham Fountain and Art Institute of Chicago. Also, Millennium Park is within half a mile (1 km) and Field Museum of Natural History is within 2 miles (3 km).
Multiple dining options
This historic hotel includes 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the sauna, bar/lounge, and snack bar/deli.
Sep 29, 2023 by Hilton Chicago
Dear Valued Guest,Thank you for your feedback. We are sorry for the inconvenience you experienced with parking space not being available. Please contact our Front Office Managers for further assistance.Hilton Chicago Team
Sep 11, 2023 by Hilton Chicago
Dear Valued Guest,Thank you for sharing a four-star review of your recent stay at the Hilton Chicago.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team
Aug 8, 2023 by Hilton Chicago Team
Dear Valued Guest,We are sorry to see your rating of three. We apologize for not meeting your expectations. We strive to provide the best service and comfort to our guests and it is disappointing that we failed to win you over. We would welcome any feedback you may have so we make improvements.We look forward to hearing from you.Hilton Chicago Team
Aug 8, 2023 by Hilton Chicago Team
Dear Valued Guest,Guest satisfaction is important to us, so we're disappointed to see your low rating due to the feedback noted above. We apologize for the inconvenience you experienced and we will work harder to ensure that we provide the best service and comfort to our guests. We wish to have the opportunity to deliver a better experience on a return visit.Hilton Chicago Team
Aug 1, 2023 by Hilton Chicago Team
Dear Valued Guest, We are sorry to see your low rating Eric. Please contact our Front Office Manager to discuss the issue with parking so we can resolve this matter. We look forward to hearing from you.Hilton Chicago Team
Jul 31, 2023 by Maggie Morales
Dear Jennifer,We are disappointed to hear this. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We will share this feedback with our team members and leadership to make improvements where necessary. We hope to have the opportunity to deliver a better experience on a return visit.Sincerely,Hilton Chicago Team
Jul 25, 2023 by Hilton Chicago Team
Dear Valued Guest,We are excited to receive a five-star rating about your recent stay experienced at the Hilton Chicago. Thank you for appreciating our service and accommodations. We love that you liked our location and excellent hotel. We hope to see you again on your next visit to the windy city.Sincerely,Hilton Chicago Team
Jul 25, 2023 by Hilton Chicago Team
Dear Valued Guest,We greatly appreciate the five-star rating you have shared in this review about your recent stay at the Hilton Chicago. It is always great to know when we are meeting the expectations of our guests. We look forward to your next visit, so you can enjoy another wonderful five-star experience at our hotel. Sincerely,Hilton Chicago Team
Jul 24, 2023 by Maggie Morales
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are pleased to learn that you appreciated our wonderful staff. We hope to welcome you back so on your next visit to Chicago.Sincerely,Maggie MoralesHotel Manager
Jul 10, 2023 by Maggie Morales
Dear Valued Guest,Thank you for your feedback. We are sorry to see your low score and wanted to have the opportunity to discuss your recent stay. Can you please call the hotel and ask to speak with our Front Office Coordinator at your earliest convenience? We look forward to hearing from you.Sincerely,Hilton Chicago Managment
The property will be renovating from November 13 2023 to March 3 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Hilton Chicago offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center, 50 meeting rooms, and coworking spaces are available. Event space at this hotel measures 234000 square feet (21739 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Chicago. For a fee, parking is available.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.