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4.3 out of 5

"Nicely decorated. Friendly staff. " More

By a verified traveler on Sun 12 Dec 2021

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Hotel Description

4-star historic hotel near Grant Park

Central Chicago getaway

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Grant Park and Buckingham Fountain. Also, Art Institute of Chicago is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 50 conference rooms, as well as the business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$229* Per night/room Jul 3 - Jul 4

Superior Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Suite, 2 Bedrooms (Parlor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Family Room, 4 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 16 Max

Room, 2 Double Beds, 2 Bathrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hilton Chicago ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Chicago

Everyone (18) Couples (3) Family (5)
5 out of 5

Posted by on Dec 20, 2021

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5 out of 5
Nicely decorated. Friendly staff.

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 13, 2021 by Maggie

Dear Valued Guest, Thank you for sharing a five-star rating of your recent stay at the Hilton Chicago. It was a pleasure to provide you with exceptional service. I am pleased to learn of your appreciation of our friendly staff and nicely decorated hotel. We look forward to welcoming you back to Chicago! Sincerely, Maggie Morales Hotel Manager

5 out of 5

Posted by on Aug 31, 2021

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4 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 8, 2020 by Brian M

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact us if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager

4 out of 5

Posted by on Feb 29, 2020

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Comment from Hotel Management

Feb 29, 2020 by Brian M

Dear Valued Guest, Thank you for your review of your past stay with us. It was a pleasure to receive your positive rating of our overall service and accommodations. Your feedback has been shared with our team for consideration and review. We look forward to welcoming you back in your next visit to Chicago. Sincerely, Brian Marchi Hotel Manager

5 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by BrianM

Dear Valued Guest, That you for your feedback. We greatly appreciate the 5 star rating of our overall service and accommodations at the Hilton Chicago! We look forward to welcoming you back and serve you in the true spirit of hospitality for which Hilton hotels are known. Sincerely, Brian Marchi Hotel Manager

5 out of 5
Great location, friendly staff and clean facility.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Brian M.

Dear valued guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact us if there is anything we can do to provide further assistance. Brian Marchi Hotel Manager

5 out of 5

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 19, 2020 by Brian M

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact us if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager

5 out of 5
Historic beautiful hotel. Kitty O’Sheas had excellent fish and chicken

Posted by on Jan 11, 2020

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Comment from Hotel Management

Jan 13, 2020 by BrianM

Dear Valued Guest, We are delighted to received the 5 star rating of your stay experience at the Hilton Chicago. Thank you for your review and positive comments. I am thrilled that you enjoyed your stay at our historic hotel and the food at Kitty O'Sheas. Our chef will be happy to hear the good news. We look forward to your next visit, so you can enjoy the 5 star experience again. Sincerely, Brian Marchi Hotel Manager

5 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by Brian M

Dear Valued Guests, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact us if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager

Property Features

Hilton Chicago offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and coworking spaces are available. Event space at this hotel measures 234000 square feet (21739 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Chicago. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 1544 guestrooms or units
  • 29 levels
  • 234000 sq ft of conference space
  • 21739 sq m of conference space
  • Built in 1927
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (0.7 km / 0.4 mi)
  • Metro station: Harrison Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Herb N' Kitchen - This café serves breakfast, lunch, dinner, and light fare.

Kitty O'Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 29 for adults and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 65.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hilton Michigan Ave
  • Hilton Chicago Cultural Mile
  • Hilton Chicago Michigan Ave Cultural Mile
  • Hilton Michigan Ave Cultural Mile
  • Hilton Michigan Ave Cultural Mile Hotel
  • Hilton Michigan Ave Cultural Mile Hotel Chicago
  • Hilton Chicago Michigan Ave Cultural Mile Hotel
  • Hilton Chicag
  • Hilton Chicago Hotel
  • Hilton Chicago Chicago
  • Hilton Chicago Hotel Chicago
  • Hilton Chicago Michigan Ave Cultural Mile

You should know

  • Pool access available from 6 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.