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4.5 out of 5

"It was very clean. I have a few concerns: The curtains were only sheer, so it didn’t get too dark in the room at night. The pillows were awful. You’ ... " More

By a verified traveler on Sun 21 May 2023

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Hotel Description

4.5-star luxury hotel near Michigan Avenue

Heart of Chicago

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Chicago Riverwalk. Also, Millennium Park is within half a mile (1 km) and Navy Pier is within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$199* Per night/room Jun 18 - Jun 19

Premium Room, 1 King Bed, Accessible (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 2 Double Beds, Corner (Roll In Shower)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room, 2 Double Beds, Accessible (Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Grand Room, 2 Double Beds, Corner (Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Loews Chicago Hotel ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Loews Chicago Hotel

Everyone (13) Couples (6) Family (7)
3 out of 5
It was very clean. I have a few concerns: The curtains were only sheer, so it didn’t get too dark in the room at night. The pillows were awful. You’d think for $500/night there would be pillows that aren’t completely thin and empty. I emailed the hotel several days before my stay asking about the valet parking, how it works. And I also asked for the highest floor possible. I didn’t have a sweat, but a “grand” corner room. They never responded and when I got there they didn’t get me on a high enough floor, because apparently there were no other options. Additionally, there was no hand soap. The only soaps in the bathroom were face soaps, so I texted to ask for hand soap. They just brought me an assortment of what I already had in the room.

Posted by on May 21, 2023

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Comment from Hotel Management

May 21, 2023 by Yasmin Lopez

Dear Ms. Amy, thank you for staying with Loews Chicago Hotel. We appreciate the feedback.

5 out of 5

Posted by on May 7, 2023

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Comment from Hotel Management

May 27, 2023 by Loews Hotel

Thank you for your feedback, we hope to welcome you back again soon!

5 out of 5
We had a great stay with our 3 young children! Will be back!

Posted by on Apr 11, 2023

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Comment from Hotel Management

Apr 12, 2023 by ep

Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property and enjoy the rest of your day.

5 out of 5

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 22, 2023 by Yasmin

Dear Zuleica, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and we hope to see you again soon!

5 out of 5
Always a terrific experience

Posted by on Jan 28, 2023

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Comment from Hotel Management

Jan 28, 2023 by Luis

Dear Jeanette, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

5 out of 5
The hotel clerk was great and helpful. He supplied everything we needed!

Posted by on Dec 18, 2022

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Comment from Hotel Management

Dec 18, 2022 by Yasmin Lopez

Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property and enjoy the rest of your day.

5 out of 5

Posted by on Aug 7, 2022

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2 out of 5

Posted by , from ANN ARBOR on Jul 31, 2022

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5 out of 5
Great experience overall! The room and common areas were impecably clean. We’ll definitely come back.

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 13, 2022 by Alex

Dear Antonio, thank you so much for staying with Loews Chicago Hotel. We are thrilled to hear you had a great stay. We appreciate the 5 star review, and we hope to see you soon!

1 out of 5

Posted by on Feb 6, 2022

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Property Features

Loews Chicago Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 25717 square feet (2389 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Loews Chicago Hotel. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 14 levels
  • 25717 sq ft of conference space
  • 2389 sq m of conference space
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.9 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Loews Chicago Hotel offers 400 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

  • Separate bedroom
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Loews Chicago Hotel has a restaurant on site.

Streeterville Social - This rooftop bar specializes in American cuisine and serves dinner and light fare. Open select days.

ETA Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.

For Five Coffee - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's seasonal rooftop lounge will be open every summer through fall only, weather permitting.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 30–45 per person
  • Valet parking fee: USD 73 per day (in/out privileges)
  • Nearby parking fee: USD 55 per day (800 ft away)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25.00 per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Loews Chicago Hotel
  • Loews Chicago
  • Loews Chicago Hotel Hotel
  • Loews Chicago Hotel Chicago
  • Loews Chicago Hotel Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.