"Some of the guests can be quiet noisy, so the soundproofing could be a bit better. " More
City center stay
With a stay at this Downtown Chicago hotel, you'll be within half a mile (1 km) of Northwestern Memorial Hospital and 2 miles (3 km) of Millennium Park. Navy Pier and Art Institute of Chicago are also within 2 miles (3 km).
Dining, fitness center
This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. Valet parking, a business center, and a snack bar/deli are also offered.
Sep 19, 2023 by Customer Service
Louis, it's great to hear that your experience at Aloft Chicago Mag Mile met your expectations despite a minor hiccup. We acknowledge your note on the acoustics and will take it into consideration for improving our guests' comfort. We look forward to welcoming you again in the future!
Aug 12, 2023 by Customer Service
Thank you for the fantastic rating, Adam!It's outstanding you had such a wonderful experience at Aloft Chicago Mag Mile. We care about the satisfaction of our guests. We can't wait to see you again soon!
Jul 24, 2023 by Customer Service
Thanks for the nice rating, Rachelle!We're glad to hear that you enjoyed your stay with us. We're happy that you loved our property and location. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our room cleanliness, we will bring those to the attention of our team as we continue to improve for the future.We'd love to share a more positive experience with you next time. Have a beautiful day!
Jul 13, 2023 by Customer Service
Thank you for the outstanding review, Maira!We're delighted your experience at Aloft Chicago Mag Mile was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon!
Oct 27, 2022 by Customer Service
Thank you for the excellent review, Kevin!It's lovely you had such a pleasant experience at Aloft Chicago Mag Mile! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean and quiet accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!
Aug 16, 2022 by Customer Service
Thank you for taking the time to share your feedback, Patrick. While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward. We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.
Aloft Chicago Mag Mile offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and 7 meeting rooms are available. Event space at this hotel measures 1374 square feet (128 square meters) and includes conference space. Aloft Chicago Mag Mile also features gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. This 3-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Aloft Chicago Mag Mile offers 337 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 65-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided once per stay.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
Re Fuel - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
W Xyz Bar - Onsite cocktail bar. Happy hour is offered. Open daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-out is available. Individually-wrapped food options are available for lunch. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.