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Aloft Chicago Mag Mile

3-star property
243 E. Ontario, Chicago, IL 1-855-201-7819
4.4 out of 5
Excellent!
See all 24 travelocity Reviews

"Some of the guests can be quiet noisy, so the soundproofing could be a bit better. " More

By a verified traveler on Mon 18 Sep 2023

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Hotel Description

3-star hotel near Northwestern Memorial Hospital

City center stay

With a stay at this Downtown Chicago hotel, you'll be within half a mile (1 km) of Northwestern Memorial Hospital and 2 miles (3 km) of Millennium Park. Navy Pier and Art Institute of Chicago are also within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. Valet parking, a business center, and a snack bar/deli are also offered.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$139* Per night/room Sep 24 - Sep 25

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, City View (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aloft Chicago Mag Mile ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Chicago Mag Mile

Everyone (9) Couples (7) Family (9)
5 out of 5
Some of the guests can be quiet noisy, so the soundproofing could be a bit better.

Posted by , from University Park on Sep 18, 2023

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Comment from Hotel Management

Sep 19, 2023 by Customer Service

Louis, it's great to hear that your experience at Aloft Chicago Mag Mile met your expectations despite a minor hiccup. We acknowledge your note on the acoustics and will take it into consideration for improving our guests' comfort. We look forward to welcoming you again in the future!

5 out of 5
Great spot

Posted by on Aug 11, 2023

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Comment from Hotel Management

Aug 12, 2023 by Customer Service

Thank you for the fantastic rating, Adam!It's outstanding you had such a wonderful experience at Aloft Chicago Mag Mile. We care about the satisfaction of our guests. We can't wait to see you again soon!

4 out of 5
The staff at the property were friendly. The area was very nice and there was much you could do in walking distance. The cleanliness of the rooms could be improved. There was old shampoo/conditioner on the wall in the shower and the shower curtain. The rug on the floor of the room was gross. There were sticky spots and dirty spots. It looked like it had not been cleaned for a long time.

Posted by on Jul 22, 2023

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Comment from Hotel Management

Jul 24, 2023 by Customer Service

Thanks for the nice rating, Rachelle!We're glad to hear that you enjoyed your stay with us. We're happy that you loved our property and location. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our room cleanliness, we will bring those to the attention of our team as we continue to improve for the future.We'd love to share a more positive experience with you next time. Have a beautiful day!

5 out of 5
It had character. The staff were very helpful.

Posted by , from KALAMAZOO on Jul 12, 2023

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Comment from Hotel Management

Jul 13, 2023 by Customer Service

Thank you for the outstanding review, Maira!We're delighted your experience at Aloft Chicago Mag Mile was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon!

5 out of 5

Posted by on Jan 28, 2023

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4 out of 5

Posted by on Jan 9, 2023

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5 out of 5

Posted by on Dec 30, 2022

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5 out of 5

Posted by on Dec 14, 2022

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5 out of 5
Clean -- so very quiet in the rooms for sleeping! Yay!

Posted by , from CONWAY on Oct 25, 2022

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Comment from Hotel Management

Oct 27, 2022 by Customer Service

Thank you for the excellent review, Kevin!It's lovely you had such a pleasant experience at Aloft Chicago Mag Mile! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean and quiet accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

3 out of 5
Needed a bar soap at least in the room.

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 16, 2022 by Customer Service

Thank you for taking the time to share your feedback, Patrick. While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward. We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.

About the Aloft Chicago Mag Mile

Location 243 E. Ontario, Chicago, IL 60611

Property Features

Aloft Chicago Mag Mile offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and 7 meeting rooms are available. Event space at this hotel measures 1374 square feet (128 square meters) and includes conference space. Aloft Chicago Mag Mile also features gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. This 3-star Chicago hotel is smoke free.

  • 337 guestrooms or units
  • 1374 sq ft of conference space
  • 128 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.3 km / 0.8 mi)
  • Metro station: Grand Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Aloft Chicago Mag Mile offers 337 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 65-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided once per stay.

  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Re Fuel - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

W Xyz Bar - Onsite cocktail bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-out is available. Individually-wrapped food options are available for lunch. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–13 for adults, and USD 10–13 for children
  • Self parking fee: USD 45 per night
  • Valet parking fee: USD 65 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Chicago Mag Mile Hotel
  • Aloft Mag Mile Hotel
  • Aloft Mag Mile
  • Aloft Chicago Mag Mile Hotel
  • Aloft Chicago Mag Mile Chicago
  • Aloft Chicago Mag Mile Hotel Chicago
  • Aloft Chicago Mag Mile a Marriott Hotel

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.