Firstly, the front office staff appeared quite grumpy; it would have been nicer if they smiled when greeting customers. Secondly, the initial room we were assigned had a strong smell of smoke, which they thankfully changed for us, a gesture I truly appreciate. Thirdly, the room had thin walls and appeared quite dirty and very outdated. The hotel has a distinctive odor. The walls are thin, allowing you to hear activities in adjacent rooms and even footsteps from the room above. The level of noise allows you to discern everything happening in neighboring rooms. Additionally, the rooms feel cramped. Throughout our stay, we spoke in whispers as we were aware that sound traveled easily to the neighboring room. This hotel does not cater well to families with children. Overall, it's quite expensive and doesn't justify the price I paid. This visit will mark our debut and finale at this hotel.