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"To save time, let's assume what is not mentioned was good. And our overall experience was good at this hotel. Nice restaurants, good location just acr ... " More

By a verified traveler on Wed 26 Oct 2016

Hotel Description

Family-friendly upscale resort with 3 outdoor pools

Seaside stay

Your stay at this Patong resort places you within a 10-minute walk of Patong Beach and Kalim Beach. Bangla Road and Royal Paradise Night Market are also within 2 miles (3 km).

Onsite dining, 3 outdoor pools

This resort features 5 restaurants, 3 outdoor pools, and a spa tub. There's fun for all ages with a free kid's club and a bowling alley, and in-room childcare is an added bonus. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

The 600 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include free WiFi and 24-hour room service.

Sunset Deluxe Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sunset Deluxe Pool Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Room, Pool Access

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sunset Grand Deluxe

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Phuket Graceland Resort And Spa ratings based on 2 Verified Reviews

Review Summary
2.2 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Phuket Graceland Resort And Spa

Family (2)
1 out of 5
Poor service Poor food Poor cleanliness Poor everything

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Vishal Rajan

Dear Anonymous, Thank you very much for your feedback on your recent stay with Gracelands. It is sad to know that your perception on the resort was not met during your stay. kindly do let me know if you have plans to make it to graceland again that I might be able to make your stay a memorable one with the best of Gracelands hospitality. Regards, Vishal Rajan Assistant Guest Relations Manager.

4 out of 5

Convenient location.

Pros: I really liked the huge pool and the number of pools. They were everywhere and many shapes and sizes and levels. You could be in a big public kind of
Cons: I could do without the cats roaming around since I'm allergic to them.
Location: You are only a few blocks away from the streets with lots of bars and clubs. But this hotel is quiet so you can get to sleep at night.
To save time, let's assume what is not mentioned was good. And our overall experience was good at this hotel. Nice restaurants, good location just across the street from the beach. In Patong you don't see hotels on the beach. So this is basically as close as you can get. We stayed in the original part of this hotel, not the new Sunset wing. It looked a little run down in areas and there were messy areas, but nothing that affected us directly. Everything in our room was good. The bed could have been a little firmer, but it was fine. The hotel staff didn't speak English as well as I would have expected. It was often a challenge to get our point across. I'm referring to the people at reception, who should have a higher level of English.

Posted by , from NJ, USA on Oct 26, 2016

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About the Phuket Graceland Resort And Spa

Location 190 Thaweewong Road, Patong, Phuket 83150

Renovations + Closures

This property is closed from September 7 2021 to December 1 2021 (dates subject to change).

Property Features

Phuket Graceland Resort And Spa offers its guests 3 outdoor swimming pools, a spa tub, a sauna, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A children's pool, spa services, and a library are also featured at the luxury Phuket Graceland Resort And Spa. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 4.5-star Patong resort is smoke free.

  • 600 guestrooms or units
  • 5 levels
  • 15 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Phuket Graceland Resort And Spa offers 600 accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Belgian Beer Cafe - Overlooking the ocean, this restaurant specializes in Belgian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Flavor - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Sunset Restaurant - This restaurant serves breakfast and lunch. Open daily.

The View Bar - This bar serves dinner and light fare. Open daily.

Bualuang Restaurant - This restaurant serves breakfast and dinner. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bowling alley on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Thai massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments
  • Aromatherapy treatments
  • Number of treatment rooms 1
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property charges a general deposit per room booked at check-in.

This property is a certified Thailand SHA Plus hotel.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1250.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Graceland Phuket
  • Graceland Phuket Resort
  • Graceland Resort Phuket
  • Phuket Graceland
  • Phuket Graceland Kathu
  • Phuket Graceland Resort
  • Phuket Graceland Resort Kathu
  • Phuket Graceland Hotel Patong
  • Phuket Graceland Resort & Spa Patong
  • Phuket Graceland Resort And Spa
  • Phuket Graceland Resort Patong
  • Phuket Graceland Patong
  • Phuket Graceland Resort Spa
  • Phuket Graceland Spa Patong
  • Phuket Graceland Resort And Spa Resort
  • Phuket Graceland Resort And Spa Patong
  • Phuket Graceland Resort And Spa Resort Patong

You should know

  • Phuket Graceland Resort And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.