8/10 Good
Catherine
Dec 3, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We arrived at the Hotel and check in was quick.
We got our supposed double room. The room was tiny, the bed looked like a large single, we wondered if in fact it was supposed to be a single room, there was only towels for one, two pillows, one cup etc.We were given more pillows and slept the first night in our very small room.
We didn't sleep all night, the bed was so small and my husband's face was nearly touching the wall.
I went to reception first thing. I explained the room, the lady was very nice and accommodating, she did say it was supposed to be a double room.
We were given some keys and asked to view another room.
This was a deluxe room! It was night and day.So our second night was a great sleep.
The breakfast both mornings was lovely. Csnt fault the staff, the cleanliness, the food.All good.
We used to stay in this hotel often some years ago and it was a beautiful place.
Its really sad to see how rundown the place has got now.
The decor is quite shabby, the carpets quite stained, the entrance used to be at the front of the hotel which has a lovely door, this has changed to the side door, so the presentation isn't so nice. Just not the beautiful hotel it used to be.So sad to see.
So please whoever oens the place now, spend some money on new decor and some restoration. Not the atmosphere it had.Dinner dances were superb, the pkace was lively and welcoming.
Not sure I would return when visiting Pitlochry again.
Catherine
Stayed 2 nights in Dec 2023