Travelocity Verified Review
"Better than expected after reading mixed reviews. Room was spacious and clean. Ryan from reception quickly sorted our query with the air-conditioning and obtained a standard lamp for us as weirdly part of the room didnt have lighting. We had a good lunch on our 1st day, 2nd day my lunch was nothing like the description on the menu. Please note (apparently) the service charge automatically added to the bill does not go to the staff. The included breakfast was very good. We used the swimming pool which was fine and lovely bar area. All the staff were friendly and helpful and special mention to Ryan. We visited Fort Charles and had a very interesting guided tour. Worth visiting if you have the time. Convenient hotel very near the airport."
A verified traveler stayed at Grand Hotel Excelsior Port Royal