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"Would not ever recommend this hotel for anyone. Some staff were helpful some do not care much about costumers. How this hotel is rated 5 stars? The ... " More

By a verified traveler on Thu 15 Sep 2022

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Hotel Description

5-star luxury hotel near Ribeira Square, connected to the convention center

Boavista stay

Your stay at this Boavista hotel places you within 3 miles (5 km) of Ribeira Square and Porto Historic Center. Casa da Musica and Vila Nova de Gaia are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 indoor pools, and a gym are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and babysitting. Enjoy a meal from the restaurant and perks like free WiFi.

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$126* Per night/room Oct 29 - Oct 30

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Twin High Floor

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Double High Floor

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Porto Palácio Hotel by The Editory ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Porto Palácio Hotel by The Editory

Everyone (2) Couples (1)
3 out of 5
Would not ever recommend this hotel for anyone. Some staff were helpful some do not care much about costumers. How this hotel is rated 5 stars? The main thing is the floors are so dirty in room that I never seen in any hotel traveling to 30 different countries over last 20 years.

Posted by on Sep 15, 2022

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Comment from Hotel Management

Sep 19, 2022 by Rosa Castro

Dear Alina,Thank you for sharing with us the experience you had at Porto Palácio by the Editory. It was a pleasure to welcome you to our hotel! We take good note of your comments, as we strive to continuously improve our services and facilities. We look forward to your next visit to Porto and the opportunity to improve your opinion about our hotel. Best regards,

4 out of 5
The staff is great. The hotel is going through a remodeling phase.

Posted by , from IL, USA on Oct 19, 2018

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Comment from Hotel Management

Oct 20, 2018 by Inês Magalhães - Guest Relations

Dear Mr. Tony, Thank you for sharing your opinion regarding our staff. They will be very happy to read your review. Best regards,

4 out of 5

Location

I felt as though we were a little too far away from the action.

Posted by , from Y. Sarasota Florida on May 25, 2017

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About the Porto Palácio Hotel by The Editory

Location Avenida da Boavista, 1269, Porto, 4100-130

Property Features

As a guest of Porto Palácio Hotel by The Editory, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Porto Palácio Hotel by The Editory. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Porto hotel.

  • 1 building
  • 251 guestrooms or units
  • 19 levels
  • Meeting rooms
  • Built in 1982
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: São Bento Station (3.8 km / 2.4 mi)
  • Metro station: Francos Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Porto Palácio Hotel by The Editory offers 251 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Auge Porto - This fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Windsurfing nearby
  • Fitness classes on site

Spa Services

Porto Palacio Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property registry number - 1168
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palacio Porto
  • Hotel Porto Palacio
  • Hotel Porto Palacio Congress
  • Palacio Congress
  • Palacio Congress Hotel
  • Palacio Congress Hotel Porto
  • Palacio Hotel Porto
  • Palacio Porto Hotel
  • Porto Hotel Palacio
  • Porto Palacio Hotel
  • Porto Palacio Congress Hotel And Spa
  • Porto Palacio Congress Hotel Porto
  • Porto Palacio Congress Hotel
  • Porto Palacio Congress
  • Porto Palácio Congress Hotel & Spa – S.Hotels Collection Hotel
  • Porto Palácio Congress Hotel & Spa – S.Hotels Collection Porto
  • Porto Palacio Congress Hotel Spa
  • Porto Palacio Congress Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.