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4.5 out of 5

"Nice hotel. Easy access to 610 " More

By a verified traveler on Thu 29 Dec 2022

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Hotel Description

4-star aparthotel in The Galleria

The Galleria stay

Within a 10-minute walk of this The Galleria aparthotel, you'll find Westheimer Rd and Richmond Avenue. Ice at the Galleria and Gerald D. Hines Waterwall Park are also within half a mile (1 km).

Business services

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, MP3 docks

Offering conveniences like refrigerators and coffee/tea makers, the 325 apartments also have free WiFi and MP3 docks. Other amenities include flat-screen TVs, room service, and free local calls.

Room, 2 Queen Beds, Accessible (ADA Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$178* Per night/room Feb 5 - Feb 6

Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (ADA Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regency Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency Executive Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Regency Houston/Galleria ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Houston/Galleria

Everyone (4) Couples (2) Family (5)
5 out of 5
Nice hotel. Easy access to 610

Posted by , from DALLAS on Dec 29, 2022

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Comment from Hotel Management

Jan 2, 2023 by Customer Service

Thank you for taking the time to leave this fantastic review, Charles!We're happy to hear you had such a wonderful experience with us at Hyatt Regency Houston/Galleria and that you appreciated our prime location. We hope to host you again so we can share yet another unforgettable visit with you.Thank you again for the feedback!

4 out of 5
The location is near other business that I had to visit.

Posted by , from Ankeny on Dec 8, 2022

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Comment from Hotel Management

Dec 19, 2022 by Customer Service

Thank you for taking the time to leave this wonderful review, Gary!We're so glad to hear that you had a positive stay with us at Hyatt Regency Houston/Galleria! We're also thrilled that you loved our central location, and that it was a convenient distance from your destination! We'd love to see you again soon so we can share an even more enjoyable experience with you.

5 out of 5

Posted by on Jul 19, 2022

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5 out of 5
Everything was perfect

Posted by on Jan 31, 2022

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Comment from Hotel Management

Feb 1, 2022 by Customer Service

Jazzmin, We're delighted to know you were pleased with your stay here at Hyatt Regency Houston/Galleria! We're so glad that you trusted in us to keep you satisfied and comfortable throughout your time with us. If there's anything else we can do to make your next stay even better, don't hesitate to let us know, Jazzmin! We look forward to your next visit with us!

5 out of 5
This is a very convenient location. It is an easy walk to the Galleria and an easy drive all over Houston. Our first room opened right onto the pool but when I asked for a more private room, my request was granted immediately and we ended up with a very nice and quiet corner space several floors up and it made all the difference in the world. The staff was extremely attentive and kind. Farrah at the desk and Silva in the cafe were stars, in particular. Such assets to the team. So friendly. I would happily stay here again, as the price was very competitive for the quality of the room we had compared to others in the area. Be prepared for expensive parking on top of room rate though. But the valet was easy and very convenient. So as long as you factor that into the price ahead of time, you will not be annoyed. Just add 20 bucks a day to the room rate. Still competitive.

Posted by on Jun 27, 2021

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2 out of 5
Did not like I had to pay for parking.

Posted by on May 26, 2021

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5 out of 5

Posted by on May 7, 2021

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5 out of 5
We enjoyed our over night stay, everything was great

Posted by on Mar 30, 2021

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5 out of 5
They where wonderful, treated us so kindly, even though the circumstances of the winter storm that affected houston so bad. They where able to manage and made our stay enjoyable!

Posted by on Feb 23, 2021

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5 out of 5
Convenient to Galleria. Good eats around. Quiet.

Posted by , from Dallas on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Hotel Management

Thank you for choosing Hyatt Regency Houston Galleria for your most recent stay. We greatly appreciate your positive feedback and glad that you had a great experience throughout your stay. We look forward to seeing you again in the future! Safe travels!

About the Hyatt Regency Houston/Galleria

Location 2626 Sage Road, Houston, TX 77056

Property Features

Hyatt Regency Houston/Galleria offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this aparthotel measures 19000 square feet (1765 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hyatt Regency Houston/Galleria. For a fee, parking is available. This 4-star Houston aparthotel is smoke free.

  • 325 guestrooms or units
  • 19000 sq ft of conference space
  • 1765 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Houston/Galleria offers 325 air-conditioned accommodations with MP3 docking stations and safes. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Houston aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • MP3 dock
  • In-room dining
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.

Urban Star Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Urban Star Bar - Onsite bar. Happy hour is offered. Open daily.

Urban Star Market - This café serves breakfast, lunch, dinner, and light fare. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • A tax is imposed by the city: USD 1.07 per accommodation, per night
  • Destination fee: USD 1.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24 per person (approximately)
  • Covered valet parking fee: USD 42.22 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Houston Galleria Hotel
  • Hyatt Regency Houston Galleria
  • Hyatt Regency Houston Galleria
  • Hyatt Regency Houston/Galleria Houston
  • Hyatt Regency Houston/Galleria Aparthotel
  • Hyatt Regency Houston/Galleria Aparthotel Houston

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.