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"Everything was just perfect for our stay. I plan to stay again. " More

By a verified traveler on Sun 28 Nov 2021

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Hotel Description

3-star hotel near Westheimer Rd

In shopping district

With a stay at this Uptown hotel, you'll be well placed to visit Westheimer Rd and Richmond Avenue, both within half a mile (1 km). Also, Gerald D. Hines Waterwall Park is within half a mile (1 km) and River Oaks District is within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 157 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include refrigerators, room service, and coffee/tea makers.

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$110* Per night/room Dec 22 - Dec 23

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Houston/Galleria ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Houston/Galleria

Everyone (3) Couples (2) Family (3)
5 out of 5
Everything was just perfect for our stay. I plan to stay again.

Posted by on Nov 28, 2021

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5 out of 5
Clean, friendly and expensive!!

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 27, 2021 by Miranda

Thank you for your positive feedback from your recent stay with us!

2 out of 5
Hotel had extremely low water pressure. The hotel was out of coffee creamer and Kleenex during our stay.

Posted by on Mar 27, 2021

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Comment from Hotel Management

Mar 27, 2021 by Front desk Representative

Oh no! We hope you give us another chance to provide you with a better experience at Hyatt Place.

2 out of 5
Needed more staff to assist with check in. There was only one person abs he was checking people abs and taking good orders. There was a line out the door. She had a bad attitude as well.

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 20, 2021 by Amine

Thank you so much for your feedback and we do apologize about the incident you have encountered. We hope that you can give us another chance in the future to delight you.

4 out of 5
We enjoyed our stay. It was pleasant and nice. The facility is clean. Be prepared to pay $30 for valet. Self parking is not optional. At least they didn’t offer it to us. Gym and pool is off limits-COVID restrictions.

Posted by on Feb 1, 2021

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Comment from Hotel Management

Feb 6, 2021 by Amine

Thank you so much for your feedback. We do apologize about the valet parking not being free. We hope to see you again in the future.

1 out of 5

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 16, 2019 by SMartinez

I apologize if your stay didn't go well as expected. We hope to welcome you back to the hotel.

5 out of 5
Everything was amazing and clean. It’s was very convenient t

Posted by on Jul 31, 2019

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5 out of 5
Every time I go to Houston I stay here. The location is great, employees are friendly and helpful. I recommend it 100%.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Jan 30, 2019 by TGault

Thank you for taking the time to complete our review. We really appreciate the 5 stars and look forward to seeing you.

1 out of 5

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 5, 2019 by TGault

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Please call the hotel if you would like to discuss in detail.

About the Hyatt Place Houston/Galleria

Location 5252 W. Alabama, Houston, TX 77056

Property Features

Hyatt Place Houston/Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Houston/Galleria also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3-star Houston hotel is smoke free.

  • 157 guestrooms or units
  • 10 levels
  • 2 conference rooms
  • Built in 2016
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Hyatt Place Houston/Galleria has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 29.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Houston/Galleria Hotel Houston
  • Hyatt Place Houston/Galleria Hotel
  • Hyatt Place Houston/Galleria Houston
  • Hyatt Place Houston/Galleria
  • Hyatt Houston Galleria Houston
  • Hyatt Place Houston/Galleria Hotel
  • Hyatt Place Houston/Galleria Houston
  • Hyatt Place Houston/Galleria Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.