Hotel Derek, Houston: $127 Room Prices & Reviews | Travelocity

Houston •1 Room

Houston • 1 Room

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3.2 out of 5

See all 22 travelocity Reviews

"The rooms were spacious. " More

By a verified traveler on Sat 04 Jun 2022

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Hotel Description

4-star aparthotel in The Galleria

The Galleria stay

At this The Galleria aparthotel, you'll be within a 5-minute walk of Westheimer Rd and River Oaks District. Also, Gerald D. Hines Waterwall Park is within half a mile (1 km) and Ice at the Galleria is within 2 miles (3 km).

Free breakfast

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and free perks like local cuisine breakfast and WiFi in public areas. There's a poolside bar on site, and laundry facilities and concierge services are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 312 apartments offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, minibars, and room service are also available.

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

$128* Per night/room Mar 7 - Mar 8

Suite, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 1 Twin Bed, Balcony, City View

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (The Behave Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

See all rooms (15)

Hotel Derek ratings based on 22 Verified Reviews

Review Summary

3.2 out of 5 3.0 out of 5.0

Room cleanliness 3.5 out of 5.0

Service & staff 3.5 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Derek

3 out of 5

The rooms were spacious.

Posted by Brianna on Jun 4, 2022

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Comment from Hotel Management

Jun 16, 2022 by Dennis

Hi Brianna , I’m sorry that your experience resulted in this low rating, however I would love to hear how we can improve.

1 out of 5

The valet service was great. The bar was closed. The restaurant was only open for breakfast. No pens/stationary or glass glasses in the room. I was VERY DISPLEASED..!!!

Posted by Jay on Dec 15, 2021

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Comment from Hotel Management

Dec 18, 2021 by Jovanna

Hi, thank you for your feedback. I’m sorry that your stay did not meet your expectations. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay.

5 out of 5

I love the hotel and staff. I didn’t like the parking on the 6th floor and having to walk down the stairs and along the sidewalk in order to get to the hotel because you can’t enter from the garage without a door key

Posted by sharmonica on Oct 5, 2021

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Comment from Hotel Management

Oct 5, 2021 by Sean

Thank you so much for sharing your feedback. We're so happy you enjoyed your stay. Next time you visit, if you'd like to avoid that walk we do have valet available right up front. Safe travels the rest of the way!

1 out of 5

The property is a total train wreck. The mini fridge and bar had been ripped out. The sheets had mysterious reddish stains and the hallway and elevator smelled strongly like weed. I also had my account charged for incidentals that were not mine. I’ve called many times to resolve the issue but have had no luck.

Posted by a verified traveler on Aug 18, 2021

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Comment from Hotel Management

Aug 18, 2021 by Sean

Thank you for sharing your feedback with regards to your stay. We're very sorry you didn't enjoy your visit with us, and if you'd like to contact us and ask for me directly, I'll do my best to clarify the incidental issues.

2 out of 5

The worst hotel I’ve ever been to. The phone in the room didn’t work and housekeeping didn’t clean the room despite many requests.

Posted by a verified traveler on Jun 22, 2021

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Comment from Hotel Management

Jun 23, 2021 by Sean

Thank you for the feedback. We're sorry your stay didn't live up to your expectations. We'll take these comments and seek to improve for next time.

1 out of 5

Posted by a verified traveler on Jun 18, 2021

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Comment from Hotel Management

Jun 28, 2021 by Sean

Thank you for your rating. If you'd like to discuss your stay any further, feel free to contact us directly. We'll try to improve on your next visit.

3 out of 5

NONE

Posted by a verified traveler on May 18, 2021

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Comment from Hotel Management

May 21, 2021 by Eric

We are thrilled that you enjoyed your stay, and can’t wait to see y’all again! Thank you for staying in the loop!

5 out of 5

Posted by a verified traveler on May 5, 2021

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Comment from Hotel Management

May 15, 2021 by Eric

Hotel Derek is so excited for the 5 star review! Hope to see y’all soon!!

1 out of 5

I normally don’t complain but this hotel was awful between the staff who were rude and no help at all with people smoking marajuana on pretty much every floor. My friends on the 9th floor said it was so bad that they moved over to Post Oak hotel for almost $900 a night and said it was worth the money not to stay at the Derek because management said there was nothing they could do about smoke smell. The rooms were not cleaned, there were black spots of I don’t know what on the bed and when I asked them to change my bedding they seemed put out. Personally, I will never step foot in Hotel Derek again!!

Posted by a verified traveler on Apr 28, 2021

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Comment from Hotel Management

Apr 29, 2021 by Eric

Hi, thank you for your feedback. I am so sorry for the level of service and cleanliness you experienced. This is not the norm at Hotel Derek and we will make sure to address this with our team. Please feel free to reach out to me personally to further discuss your stay.

3 out of 5

The furnishings were outdated, it looked like an 80s explosion. The restaurant was only open for breakfast and the food was cold and was only open for dinner thurs-sun. There was a stench of gas in the lobby and elevators. I called the front desk several times with no answer. There were no towels in the bin by the pool, and I could not find anyone to ask for help. There were two people who stood out and provided excellent customer service, the young man who checked us in whose name is Sean and the young African-American woman who was manning the desk Wednesday. They were really the only saving grace for this hotel.

Posted by a verified traveler on Apr 3, 2021

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Comment from Hotel Management

Apr 3, 2021 by Eric

Thank you for the feedback. We're sorry that your stay didn't meet your expectations, and we will use your feedback to help improve our overall guest experience. Please feel free to reach out if you would like to further discuss your stay.

About the Hotel Derek

Location 2525 West Loop S, Houston, TX 77027

Property Features

Hotel Derek offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at Hotel Derek. For a fee, parking is available. This 4-star Houston aparthotel is smoke free.

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Refrigerator (on request)
Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Derek offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Houston aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Pillowtop beds
Minibar
IPod dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator available
Microwave available
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Shower and tub combination
Rainfall showerhead
Housekeeping (daily)
Newspapers (free)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Desk chair

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 11:00 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible parking
In-room accessibility (in select rooms)
Assistive listening devices available
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for USD 25 per night.
Cribs (infant beds) are not available.

Pet Policy

Pets: USD 100 per accommodation, per stay
Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA).

One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 10
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Debit cards
Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per night
Destination fee: USD 19.89 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: USD 25.00 per night (in/out privileges)
Valet parking fee: USD 34.00 per night (in/out privileges)
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
An in-room refrigerator is available for an additional fee
In-room microwave fee: USD 25 per day
Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Derek Houston Galleria
Hotel Derek
Hotel Derek Houston Galleria
Derek Hotel Houston
Hotel Derek Houston
Hotel Derek Aparthotel
Hotel Derek Aparthotel Houston

You should know

One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently Asked Questions

How close is Hotel Derek to the airport? Does Hotel Derek have an airport shuttle? Does Hotel Derek offer free breakfast? Is there a casino at Hotel Derek? What time is check-in at Hotel Derek? Is there free parking at Hotel Derek? Does Hotel Derek have a pool? Does Hotel Derek have a restaurant? Does Hotel Derek have a spa? How close is Hotel Derek to downtown Houston?

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

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