City center retreat
A stay at this Uptown hotel places you within half a mile (1 km) of Westheimer Rd and 2 miles (3 km) of Richmond Avenue. Gerald D. Hines Waterwall Park and River Oaks District are also within 2 miles (3 km).
Renovated in 2016
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, business center, and valet parking. Enjoy the gym and perks like free WiFi.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 476 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include room service, down comforters, and free weekday newspapers. Housekeeping is available on request.
Mar 21, 2022 by DTH
Dear Juanita, It was a pleasure to welcome you to Houston though we are sorry to learn that we did not fulfill in providing an exceptional moment. We hope you can accept our sincerest of apologies and we trust you found our team happy to assist in exploring a different room. Once more, the pleasure was fully ours and we look forward to providing an outstanding experience the next time you make yourself at home. Warm regards, William Venegas General Manager
Mar 8, 2022 by DTH
Hi Erica! This is just what we hope to hear from every guest. We appreciate you spreading the joy and we trust you have confidence in knowing you have a home-base for any future Houston visits. Warm regards, William Venegas General Manager
Dec 8, 2021 by DTH
Dear Cary, Greetings from your many friends in Houston and thank you for sharing your review. Your perfect scores leave us smiling from ear to ear though we also appreciate the constructive feedback which will be reviewed with our team. On behalf of all of us, the pleasure was fully ours and we look forward to providing another treasured experience, hopefully, one day soon. Warm regards, William Venegas General Manager
Jun 2, 2021 by DTH
Dear Guest, We apologize again for the delays in having your room prepared and we thank you for your understanding. As you can likely appreciate, our housekeeping team takes great pride in ensuring that each room is appropriately cleaned and sanitized and once checked-in, we trust you found your accommodations felt like home. We appreciate your added feedback and while our hotel is a non-smoking hotel, we trust you found our team quick to respond if others were smoking outside of our designated smoking areas. Welcoming you again would be a great joy and we look forward to providing a more cherished experience the next time we see you. All the best, William Venegas General Manager
Jun 2, 2021 by DTH
Dear Guest, We are sorry to learn of your troubles and while your review was posted anonymously, we wish we had more detail so that we could further investigate your feedback. We would encourage you to present your confirmed reservation details to the online agency used, as any refunds must be made through that channel. We are sorry you did not have the chance to join us and we hope that you might do so the next time your travels bring you to Houston. All the best, William Venegas General Manager
Jun 11, 2021 by DTH
Dear Guest, We are sorry to learn that your visit fell short of expectation, and we regret any inconsistencies you may have experienced. We hope you can accept our apologies and we look forward to earning your accolades the next time we see you. Warm regards, William Venegas General Manager
Mar 24, 2021 by DTH
Dear Guest, A warm hello to you and yours and Happy Anniversary again. We were pleased to serve as the host for your romantic retreat and we are happy to hear that our central address served you well for exploring our neighboring Galleria restaurants and shops. Guest reviews provide us endless value as we also like to know where opportunity may exist for further impressing. We wish to extend our apologies for the condition of the pool, and we regret if our explanation on the adaptions to housekeeping service were not fully detailed. Given the pandemic, like many hotels, we have paused daily housekeeping service for our stayover guests, though we are pleased to drop fresh linens or other necessities upon request. Our colleagues were trying to determine your desires for this service, and we fear we fell short in properly detailing this for you. On behalf of all of us, we thank you again and we wish you both endless years of health, happiness, and love. Warm regards, William Venegas General Manager
Mar 24, 2021 by DTH
Dear Guest, We thank you for sharing your review though the details do leave us concerned. Our security and leadership teams take great steps to ensure that only registered guests occupy a room and gatherings in rooms are prohibited at the hotel. We apologize if you noted something different and we hope you found our team quick to respond to any concerns. We thank you again for letting us know and we look forward to providing a more cherished experience should you choose to join us again. Kind regards, William Venegas General Manager
Mar 24, 2021 by DTH
Dear Guest, We apologize for not anticipating your needs and we regret to learn of the service delays in fulfilling your requests. We hope you can accept our sincerest of apologies and we look forward to better impressing should you join us again. All the best, William Venegas General Manager
Feb 26, 2021 by DTH
Dear Guest, It was a pleasure to serve as your home-away-from-home and we thank you for sharing your review scores. When your travels next bring you back to our vibrant Galleria neighborhood, we hope you will plan to settle in with us again. Until then. Warm regards, William Venegas General Manager
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 9202 square feet (855 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel & Suites Houston by the Galleria. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel & Suites Houston by the Galleria was completed in April 2016. This 4-star Houston hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to noon.
The Restaurant on 2 - This lobby lounge serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.