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4.3 out of 5

"staff was wonderful and helpful. Room was nice and " More

By a verified traveler on Mon 09 Mar 2020

Hotel Description

4-star romantic hotel near Discovery Green

Central Houston getaway

Within a 15-minute walk of this Downtown Houston hotel, you'll find Discovery Green and Downtown Aquarium. Toyota Center and George R. Brown Convention Center are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This eco-friendly hotel includes 2 restaurants, an outdoor pool, and a 24-hour health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 955 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and premium bedding are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$129* Per night/room Oct 30 - Oct 31

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (Pure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Houston ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Houston

Everyone (12) Couples (1) Family (3)
4 out of 5

Posted by on Sep 7, 2020

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5 out of 5
staff was wonderful and helpful. Room was nice and

Posted by on Mar 9, 2020

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5 out of 5

Posted by on Mar 9, 2020

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5 out of 5

Posted by on Mar 7, 2020

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2 out of 5
The hotel was so loud. We were on the 11th floor but the open concept, you could hear everyone at the bar or in the lobby.

Posted by on Mar 2, 2020

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1 out of 5
checked in. didn't have the room that was already paid for. offered nothing other than to state we shouldn't use Travelocity moving forward. have stayed over 70 nights in 2 years... won't be back.

Posted by on Jan 15, 2020

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5 out of 5
The hotel was very clean. The staff was very nice and helpful. The view was beautiful.

Posted by on Nov 29, 2019

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5 out of 5
Liked everything about this hotel & definitely will return! Great service all around.

Posted by on Oct 28, 2019

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5 out of 5
The room was super nice and clean. I love the central bar in the lobby and the variety of food choices/restaurants.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 15, 2019 by Deontario Elliott

Thank you for the kind words. We are delighted to hear that you had such a great experience during your stay here at the Hyatt Regency Houston. I am glad to hear that our amazing team was able to accomplish your needs. We will definitely relay this message to the rest of the team. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We appreciate you taking the time to send us this helpful response. Do not hesitate to reach out if you have any more questions, comments, or concerns. Cheers,

5 out of 5
The access from the highway to arrive and depart were excellent. My daughter was excited to meet some of the artists that were in a concert we had attended. We gave them privacy to wait for another elevator, but they said they had room. Now they gained a new fan and communicated on social media to say nice to meet you. Glad teens were able to enjoy being teens.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 15, 2019 by Deontario Elliott

Thank you for the kind words. We are delighted to hear that you had such a great experience during your stay here at the Hyatt Regency Houston. I am glad to hear that our amazing team was able to accomplish your needs. We will definitely relay this message to the rest of the team. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We appreciate you taking the time to send us this helpful response. Do not hesitate to reach out if you have any more questions, comments, or concerns. Cheers,

About the Hyatt Regency Houston

Location 1200 Louisiana St, Houston, TX 77002

Renovations + Closures

The following facilities or services will be unavailable from September 15 2020 to November 30 2020 (dates subject to change):

  • Bar/Lounge(s)

This property is undergoing renovations from June 08 2020 to November 30 2020 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Hyatt Regency Houston offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 71300 square feet (6624 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency Houston. A free area shuttle within 3 mi is available. Parking is available for a fee. This 4-star Houston hotel is smoke free.

  • 955 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 2 bars or lounges
  • 71300 sq ft of conference space
  • 6624 sq m of conference space
  • Built in 1972
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: William P. Hobby Airport (HOU) (23.4 km / 14.5 mi)
  • Train station: Houston Station (1.6 km / 1 mi)
  • Metro station: Main Street Square Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Houston offers 955 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Spindletop - This fine-dining restaurant serves dinner only.

Shulas Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 35 per person (approximately)
  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston Hyatt
  • Houston Hyatt Regency
  • Houston Regency
  • Houston Regency Hyatt
  • Hyatt Houston
  • Hyatt Houston Regency
  • Hyatt Regency Hotel Houston
  • Hyatt Regency Houston
  • Regency Houston
  • Regency Hyatt Houston
  • Hyatt Regency Houston Hotel Houston
  • Hyatt Regency Houston Hotel
  • Hyatt Regency Houston Hotel
  • Hyatt Regency Houston Houston
  • Hyatt Regency Houston Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.