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Hotel Description

Family-friendly 4-star hotel with 2 outdoor pools

In shopping district

Your stay at this Fairbanks hotel places you within 9 miles (15 km) of Sam Houston Race Park and CityCentre. Minute Maid Park and Toyota Center are within 16 miles (25 km).

Renovated in 2019

This hotel features 2 restaurants, 2 outdoor pools, and a lazy river. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and valet parking. You'll appreciate the gym, bar/lounge, and concierge services.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 280 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include MP3 docks, coffee/tea makers, and free local calls. Housekeeping is available on request.

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 28 - Oct 29

Suite, Multiple Beds, Non Smoking (Living Room)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Pool View (Living Room)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Pool View (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grand Tuscany Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for The Grand Tuscany Hotel

Family (1)
2 out of 5
The property was super disappointing! There was no working elevator, in order to get to our 3rd floor room we had to use a hatch door OUT SIDE to get from 1st to 3rd floor. There was a charge for tables by the pool, brunch, basically everything except ice. Not at all worth the $$

Posted by , from Houston TX on Jun 23, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2020 by Grand Tuscany Hotel

SRJ, thank you for providing us with feedback on your stay and we are sorry you were disappointed and did not have a great overall experience. Thank you for letting us know and we do appreciate your business.

About the The Grand Tuscany Hotel

Location 12801 Northwest Fwy, Houston, TX 77040

Property Features

As a guest of The Grand Tuscany Hotel, you'll find 2 outdoor swimming pools, a lazy river, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. The family-friendly The Grand Tuscany Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Grand Tuscany Hotel was completed in October 2019. This 4-star Houston hotel is smoke free.

  • 280 guestrooms or units
  • 10 levels
  • 2 buildings
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1983
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Lazy river
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Grand Tuscany Hotel offers 280 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters. 37-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 8:00 AM and 11:00 AM.

Brasserie - This restaurant serves breakfast only.

Venetian Bar - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Audry Wine Room - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Nearby Activities

2 outdoor swimming pools are on site along with a lazy river and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 for adults, USD 10 and USD 25 for children (approximately)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Northwest-Brookhollow
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  • Grand Tuscany Hotel
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You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.