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4.2 out of 5

"The staff was helpful, courteous, and quick. Service desk, restaurant staff was excellent. " More

By a verified traveler on Sun 02 Feb 2020

Hotel Description

3.5-star hotel near Brown University

Downtown stay

At this Downtown hotel, you'll be well placed to visit Rhode Island Convention Center and Providence Place Mall, both within a 5-minute walk. Dunkin' Donuts Center and Providence Performing Arts Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 219 guestrooms also offer free WiFi and TVs with satellite channels. Free newspapers, hair dryers, and phones are also available.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$169* Per night/room Apr 5 - Apr 6

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Providence Downtown ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Providence Downtown

Everyone (11) Family (1)
5 out of 5
The staff was helpful, courteous, and quick. Service desk, restaurant staff was excellent.

Posted by on Feb 2, 2020

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5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 15, 2019 by Sue

Thank you for taking the time to review us!

5 out of 5
In addition to the hotel's very walkable location, the staff were consistently helpful, courteous, and friendly.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 16, 2019 by Sue

Thank you so much!

5 out of 5

Posted by on Jul 26, 2019

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Comment from Hotel Management

Sep 16, 2019 by Sue

Thanks so much!

1 out of 5
The hallway outside of my room had a strong smell Room # 220 I also had the same smell in my bed but not as bad as the hallway. I all so had what appeared to be blood on one of my towels in the bathroom which was very discussing.

Posted by on Jan 11, 2019

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2 out of 5
We decided (family of 4 with kids 5 and 9) last minute to stay in town on Christmas Eve rahter than make the 1.5 hr drive home. Made the reservation at 9:30pm and went with a Marriott for the name brand peace of mind. One Travelocity review said free parking, that is not the case, understandable for downtown location, just pointing it out. The staff was friendly and the room was clean and nice. Until we used the bathroom and the toilet wouldn't flush, almost overflowed. Tough situation when its past bedtime and we are all in one room, Maintenance came up and said it was fixed, mentioned it happened to many of them. As both kids were already in bed, didn't think much of it. Next morning my daughter was sick and the toilet again wouldn't flush. Bigger problem a second time. We had to file down to the lobby to use the facilities. I believe a working toilet is expected, not an amenity. The front desk was kind to give us a trash bin to take with us to contain my daughters ailment. The only compensation he said he could offer was to cover the parking as we booked through a service. That did not seem good enough to me but with a sick child in tow couldn't spend the time to argue the point there. Travelocity was helpful about getting us a partial refund. As someone who works in the service industry, I would not stay at that location again and have second thoughts about Marriott as a whole at this point. We have family in Providence and go down for most holidays.

Posted by on Dec 26, 2018

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5 out of 5

Perfect location in Providence!

Pros: Staff, comfort, lounge/food area & location.
Location: Great location in Downtown Providence...shopping, restaurants & history all around!
Checked in early, room was ready! Had issues with a heavy rain and they IMMEDIATELY upgraded us to a Suite & made sure we were completely satisfied! We will definitely stay here again!

Posted by on Nov 26, 2017

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5 out of 5

Great Hotel, friendly staff

Pros: Location, staff, rooms.
Cons: Free Breakfast.
Location: Near College Hill.
We were there for a college visit, room was nice and clean, location was excellent and a walking distance of colleges and near several places to eat downtown Providence. We left our car in the hotel parking lot and walked everywhere There is an extra fee for parking, but it was definitely worth it. Easy access to your car anytime of day and night. Staff at the front desk was very accommodating when we had a request on check out. Highly recommended if you are visiting one of the schools in College Hill.

Posted by , from Maine on May 14, 2017

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5 out of 5
Overall experience was great. My only complaint that loud, unsupervised teenagers made a lot of noise in the hallway every night.

Posted by on Apr 3, 2017

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4 out of 5

Third stay at this Courtyard Marriott

I tend to stay here when in Providence. Good price and location is great to Mall, good restaurants and the Basin/waterfire. Prices better than most other hotels. This time wasn't ideal since the city decided to drill in the streets outside at 8 am on a Sunday...REALLY??

Posted by on Mar 21, 2017

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About the Courtyard by Marriott Providence Downtown

Location 32 Exchange Ter, Providence, RI 02903

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. Event space at this hotel measures 3500 square feet (325 square meters). A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Providence Downtown. Parking is available for a fee. This 3.5-star Providence hotel is smoke free.

  • 219 guestrooms or units
  • 7 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Providence, RI (PVD-T.F. Green) (15 km / 9.3 mi)
  • Train station: Providence Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Providence Downtown offers 219 accommodations with complimentary newspapers and coffee/tea makers. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Courtyard by Marriott Providence Downtown has a restaurant serving breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 for adults, USD 2 and USD 13 for children (approximately)
  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Providence Downtown
  • Courtyard Marriott Providence Downtown
  • Courtyard Providence Downtown
  • Marriott Courtyard Providence Downtown
  • Providence Downtown Marriott
  • Courtyard Marriott Providence Downtown Hotel
  • Providence Courtyard
  • Courtyard by Marriott Providence Downtown Hotel
  • Courtyard by Marriott Providence Downtown Providence
  • Courtyard by Marriott Providence Downtown Hotel Providence

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.