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"We did not expect to have to climb stairs. Also there was fresh dog poop on the rugs in the entrance. We told the front desk and when we checked out ... " More

By a verified traveler on Sat 03 Sep 2022

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Hotel Description

Hotel near East Bay Golf Course in Provo

In Provo

You'll find East Bay Golf Course and Reed Smoot House within 2 miles (3 km) of this hotel. Utah Valley Convention Center and Provo City Center Temple are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like continental breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$72* Per night/room Oct 11 - Oct 12

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ramada by Wyndham Provo ratings based on 33 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ramada by Wyndham Provo

Everyone (11) Couples (9) Family (13)
3 out of 5
We did not expect to have to climb stairs. Also there was fresh dog poop on the rugs in the entrance. We told the front desk and when we checked out in the morning the poop had been removed but not cleaned off the carpet.

Posted by on Sep 3, 2022

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5 out of 5
Good place!

Posted by , from MONTICELLO on Aug 14, 2022

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Comment from Hotel Management

Aug 16, 2022 by Renae Walker Front Office Manager

Thank you for staying with us at Ramada by Wyndham. We are happy you found our hotel to be exactly what you needed along your travels. We appreciate your feedback and look forward to serving you in the future.

4 out of 5
We enjoyed the handicap bathroom. The property was being remodeled so there were rolled carpets everywhere. Although this was no real problem for us.

Posted by on Jun 29, 2022

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Comment from Hotel Management

Jun 30, 2022 by Renae Walker Front Office Manager

Thank you for staying with us at Ramada by Wyndham. We are happy to hear that you enjoyed the handicap room you were provided with. We appreciate your feedback and look forward to serving you in the future.

2 out of 5
There was no notice that the property was being remodeled: there were large rolls of carpeting in the lobby area, not enough staff to handle check-in (at 7:00 pm we waited 10 min. before anyone came to help), and no information in the room about services except a price list of what we would be charged if we took a towel, etc.

Posted by on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by Renae Walker Front Office Manager

Thank you for staying with us at Ramada by Wyndham. We are saddened to hear that check-in was not a smooth process, that you were not made aware that we are in the process of renovating our guest rooms, and that you were not made aware that we do not have room service. Please rest assured we will be working on fixing these issues as quickly as possible. We appreciate your feedback and hope to better serve you in the future.

2 out of 5
No elevators. We ask for a chair for the desk to wirk with my laptop and also request additional hangers, we never got neither. This was my first and also last time experience with this hotel. I will not return and recommend it.

Posted by , from Lewisville on Apr 26, 2022

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Comment from Hotel Management

Apr 26, 2022 by Renae Walker Front Office Manager

Thank you for staying with us at Ramada by Wyndham. We are saddened to hear that you did not have a desk chair in your room and that one was not brought to you when asked and that we did not have any additional hangers to give you. We are working on getting extras of the hangers, but people do tend to take them from the hotel and we have not been able to locate more, but please rest assured we will be working on fixing these issues as quickly as possible. We appreciate your feedback and hope to better serve you in the future.

5 out of 5
Property was great staff was very pleasant. Just wish they had more channels on the TV also more options for the free breakfast.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 5, 2022 by Renae Walker Front Office Manager

Thank you for staying with us at Ramada by Wyndham. We will work on trying to get more channels as well as more selection for breakfast. We appreciate your feedback and look forward to serving you in the future.

1 out of 5
We stayed at the property for one night. Although our room was on the second floor, the window was above the exterior door meaning our room smelled strongly like smoke, despite the hotel being non-smoking. It was late and my wife went to shower. The shower would not drain and she was in standing water almost immediately. While she was showering, the people next door came into their room (we had an adjoining room that could not be locked), and they started smoking marijuana which obviously came floated right through the opening below the adjoining doors and filled our room. We called the front desk, and the one saving grace is that the front desk clerk was very nice and immediately kicked the people out of their room. The last little treat was as we were laying in bed, we looked up and saw a face mask still hanging from the lamp by the bed that was still there from the previous (I hope) guest.

Posted by on Mar 2, 2022

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Comment from Hotel Management

Mar 4, 2022 by Renae Walker Front Office Manager

Thank you for staying with us at Ramada by Wyndham. We are saddened to hear that your shower did not drain properly, your room smelled like smoke, and that the guests next to you were not following the hotel guidelines. Please rest assured that we will be taking care of these issues that have been brought to our attention. We appreciate the time you took to give us your feedback and hope to have a chance of serving you in the future.

1 out of 5

Posted by on Feb 28, 2022

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4 out of 5

Posted by on Feb 7, 2022

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5 out of 5
Stayed recently on a business trip. Hotel is easy to get to, lots of parking, near several restaurants. Would stay again.

Posted by , from CRATER LAKE on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by Renae Walker Front Office Manager

Thank you for staying with us at Ramada by Wyndham! We appreciate your feedback and look forward to serving you in the future!

About the Ramada by Wyndham Provo

Location 1460 S University Ave, Provo, UT 84601

Property Features

Ramada by Wyndham Provo offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. The business-friendly Ramada by Wyndham Provo also features multilingual staff, a picnic area, and a fireplace in the lobby. Free self parking is available. This Provo hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 2 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Provo Station (1.9 km / 1.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Provo offers 78 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Provo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Ruby River Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 4 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Provo Hotel
  • Ramada Wyndham Provo Hotel
  • Ramada Wyndham Provo
  • Ramada Provo
  • Ramada by Wyndham Provo Hotel
  • Ramada by Wyndham Provo Provo
  • Ramada by Wyndham Provo Hotel Provo

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.