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4.4 out of 5

"Rooms are up to date and clean. Plenty of accommodations. " More

By a verified traveler on Wed 08 Jul 2020

Hotel Description

Hotel perfectly located for exploring Rapid City

Heart of Rapid City

Within 3 miles (5 km) of this Rapid City hotel, you'll find Dakota Fields Sports Complex and Pirate's Cove Adventure Golf. Rushmore Mall and Central States Fairgrounds are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, a grocery/convenience store, and express check-in are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 92 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include coffee/tea makers, pillow menus, and hair dryers.

Suite King Non Smoking 2 person Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$180* Per night/room Aug 25 - Aug 26

Suite 2 Queens Non Smoking 2 person Sofabed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Business Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites

Everyone (3) Couples (1) Family (4)
5 out of 5
Very nice hotel

Posted by on Jul 21, 2021

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2 out of 5
Nothing

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Tamra B

Your experience will be shared with our leadership team so they may know about the service issues you encountered and we will work hard to improve this area moving forward. Thank you for providing us the opportunity to learn, and please know that what you experienced is not our standard. We hope that you will return for another stay in the future so we may improve upon this experience. It would be our pleasure to welcome you back.

5 out of 5
Rooms are up to date and clean. Plenty of accommodations.

Posted by , from Rapid City, SD on Jul 8, 2020

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Comment from Hotel Management

Jul 11, 2020 by Dave

Thanks for staying with us. We appreciate your feedback!

5 out of 5
We love the breakfast and rooms are quiet and always clean and staff are always very accommodating

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 7, 2020 by Tamra B

Thank you for taking the time to submit an online review. We appreciate your positive feedback. Our main goal is to provide great customer service as well as a clean, comfortable and quiet stay. We look forward to seeing you again in the future.

2 out of 5
The water temp in the show was not always hot. Breakfast was very disappointing, like as though it was leftovers from the previous day. Fruit old. The staff was NOT very friendly or helpful, seemed to be preoccupied with chatting with each other instead of waiting on the customer. Will NOT stay again. The towels were nice.

Posted by on Nov 19, 2019

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5 out of 5
Price, condition, and the staff ,, and the location. We were very satisfied with all the amenities

Posted by on Aug 5, 2019

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5 out of 5
Easy to get in and out of. They have the worst teeadmills, but it is a clean fitness area

Posted by on May 6, 2019

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5 out of 5

Posted by on Apr 27, 2019

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5 out of 5

Wonderful place to stay for our family vacation!

Room was plenty big for our family of 5 and super clean. Breakfast was wonderful and staff was super friendly and gave helpful advice for places to visit during our trip. We would definitely stay here again if we find ourselves in Rapid City.

Posted by on May 31, 2017

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5 out of 5

Nice large room.

Very comfortable and convenient. Perfect for our three nights.

Posted by , from Dallas on Sep 12, 2016

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. There are 2 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. Comfort Suites also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This Rapid City hotel is smoke free.

  • 92 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rapid City Regional Airport (RAP) (15.1 km / 9.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Suites offers 92 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Onsite venue - This restaurant serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Rapid City
  • Comfort Suites Rapid City
  • Comfort Suites Hotel
  • Comfort Suites Rapid City
  • Comfort Suites Hotel Rapid City

You should know

  • Comfort Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.