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 Rapid City •1 Room
 Rapid City • 1 Room
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Country Inn & Suites by Radisson, Rapid City, SD

3-star property
2321 N Lacrosse St, Rapid City, SD 1-855-201-7819
4.6 out of 5
Exceptional!
See all 38 travelocity Reviews

"Breakfast areas not large enough for hotel capacity " More

By a verified traveler on Mon 04 Sep 2023

Points Of Interest

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Hotel Description

3-star hotel near Rushmore Mall

Close to airport

A stay at this hotel places you within half a mile (1 km) of Rushmore Mall and 3 miles (5 km) of Main Street Square. Watiki Water Park and Storybook Island are also within 6 miles (10 km).

Renovated in 2021

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle. Enjoy the spa tub and free perks like full breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$64* Per night/room Oct 12 - Oct 13

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Rapid City, SD ratings based on 38 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Rapid City, SD

Everyone (16) Couples (7) Family (12)
5 out of 5
Breakfast areas not large enough for hotel capacity

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 7, 2023 by Krista E.

Dear Douglas,Thank you for taking the time to leave a 5 out of 5 review on Travelocity following your recent stay with us. We greatly appreciate your feedback, and we are pleased to hear that you had a positive overall experience.We acknowledge your comment about the breakfast area not being large enough to accommodate the hotel's capacity. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will consider it as we work to improve our services and facilities.We hope that despite this minor issue, you had an enjoyable stay with us, and we look forward to the opportunity of welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Your input helps us enhance our guest experience.Thank you for choosing us as your accommodation choice, and we appreciate your feedback.

4 out of 5

Posted by on Aug 21, 2023

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Comment from Hotel Management

Sep 12, 2023 by Jesse

Thank you for taking the time to let us know about your experience. We are so cheerful to learn you enjoyed an amazing experience with us! We hope to see you again soon. Safe travels.

4 out of 5
Our first interaction at this property set the mood for the stay. The lady at check in was extremely rude. The reservation was under my husband's name and she refused to work with me and instead insisted that he be the one coming in to handle the check in procedure (I usually check in while he gets the luggage and handles the kids). She then argued with him and worked as slowly as possible all while grumbling under her breath. The fact that she was still scowling when we went to check out the following morning just put a negative start and end to our stay at an otherwise decent, if overpriced, hotel.

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 15, 2023 by Krista E.

Dear Terri,Thank you for taking the time to share your feedback regarding your recent stay at our Country Inn & Suites by Radisson in Rapid City, SD. We truly value your input and apologize for the inconvenience you experienced during your check-in process.We want to extend our sincerest apologies for the unprofessional and unpleasant interaction you encountered with our front desk staff member. Please know that this behavior is not reflective of our standard of service, and we deeply regret any frustration this may have caused. Your description of the situation is concerning, and we take this matter very seriously.We understand the importance of a smooth and welcoming check-in experience, and we're truly sorry that we fell short of providing that for you. We have addressed this issue with our team to ensure that such incidents do not occur in the future. Your feedback will help us improve our training and guest service processes to prevent similar situations.We appreciate your understanding of the positive aspects of your stay despite this unfortunate encounter. Your feedback is invaluable as it guides us in our ongoing efforts to enhance our guest experience.Should your travels bring you back to the Rapid City area, we hope you'll give us another opportunity to provide you with a more enjoyable and seamless stay. Please feel free to reach out to us directly if you decide to return, and we will ensure your experience is a reflection of the high standard of service we aim to provide.Thank you once again for sharing your thoughts, and we hope to have the chance to welcome you back in the future.

5 out of 5
Excellent staff and accommodations .

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 15, 2023 by Krista E.

Thank you for taking the time to share your feedback and for awarding us a perfect 5 out of 5 rating. We greatly appreciate your positive experience with us.Your high rating is a wonderful testament to your satisfaction, and we're thrilled that you had a great stay at our hotel. We're committed to providing excellent service and a comfortable experience for all our guests.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. Your insights are valuable as we continually strive to enhance our guest experience.Thank you for choosing our hotel for your stay, and we look forward to welcoming you back in the future.

5 out of 5

Posted by on Jul 19, 2023

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Comment from Hotel Management

Aug 15, 2023 by Krista E.

Thank you for taking the time to share your feedback and for awarding us a perfect 5 out of 5 rating. We greatly appreciate your positive experience with us.Your high rating is a wonderful testament to your satisfaction, and we're thrilled that you had a great stay at our hotel. We're committed to providing excellent service and a comfortable experience for all our guests.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. Your insights are valuable as we continually strive to enhance our guest experience.Thank you for choosing our hotel for your stay, and we look forward to welcoming you back in the future.

5 out of 5

Posted by , from Wisconsin Rapids on Jun 27, 2023

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Comment from Hotel Management

Jul 17, 2023 by Jesse

Thank you for taking some time from your day to tell us about your experience. We are so overjoyed to hear you had such a pleasant stay with us! We hope to see you again soon. Safe travels.

4 out of 5
Great area

Posted by on May 21, 2023

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Comment from Hotel Management

May 25, 2023 by Krista E.

Thank you for your positive feedback about the area surrounding our hotel. We're glad to hear that you enjoyed the location and found it to be great. The surrounding area can play a significant role in enhancing the overall experience of your stay. We appreciate your review and hope to welcome you back in the future for another enjoyable visit.

4 out of 5

Posted by on Apr 7, 2023

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Comment from Hotel Management

Apr 27, 2023 by Jesse

Thank you for sharing with us about your time at our hotel. We are so cheerful to hear you had such a pleasant stay with us! We look forward to your next stay with us. Safe travels.

4 out of 5

Posted by on Mar 15, 2023

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Comment from Hotel Management

Mar 16, 2023 by Jesse

Thank you for taking some time from your day to tell us about your experience. We are so glad to hear you had such a pleasant stay with us! We hope to see you again soon. Safe travels.

5 out of 5

Posted by on Mar 4, 2023

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Comment from Hotel Management

Apr 9, 2023 by Jesse

Thank you for taking the time to let us know about your experience. We are so gleeful to hear about your amazing experience with us! We will see you on your next visit with us. Safe travels.

About the Country Inn & Suites by Radisson, Rapid City, SD

Location 2321 N Lacrosse St, Rapid City, SD 57701

Property Features

As a guest of Country Inn & Suites by Radisson, Rapid City, SD, you'll find an indoor pool, a waterslide, a spa tub, and a fitness center. A computer station is on site and wired Internet is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Country Inn & Suites by Radisson, Rapid City, SD also features a library, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Rapid City, SD was completed in March 2021.

  • 103 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Rapid City, SD offers 103 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance to request a room with a bathtub (limited availability).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.95 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Internet access
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 28 per person (one-way)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Rapid City
  • Country Inn Carlson Rapid City
  • Rapid City Country Inn
  • Country Inn & Suites by Radisson, Rapid City, SD Hotel
  • Country Inn & Suites by Radisson, Rapid City, SD Rapid City

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.