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4.3 out of 5

"The friendliness of the staff. Property very clean and. " More

By a verified traveler on Mon 30 Sep 2019

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Hotel Description

Enjoy free breakfast at this spa Ruidoso Downs hotel

In Ruidoso Downs

Within 2 miles (3 km) of this Ruidoso Downs hotel, you'll find Ruidoso Downs Racetrack and Hubbard Museum of the American West. Also, Pillow's Funtrackers is within 3 miles (5 km) and Wingfield Park is within 6 miles (10 km).

Renovated in 2018

A full-service spa and an indoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like continental breakfast and free self parking.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$98* Per night/room Oct 10 - Oct 11

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Ruidoso Downs ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Ruidoso Downs

Everyone (3) Couples (2) Family (3)
4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Manager

It was our privilege to earn your business and we hope to host you again on your next trip.

5 out of 5
The friendliness of the staff. Property very clean and.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4 out of 5
Large, clean room. Only negative was flat pillows. Need to upgrade pillows.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Manager

Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our pillows and your insights regarding our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

3 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

4 out of 5
All was good except breakfast. Eggs were cold sausage dry and cold even the oatmeal was cold and I ate at 9am

Posted by on May 27, 2019

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Comment from Hotel Management

May 27, 2019 by Manager

Know that your voice is of tremendous importance to us and we value your comments about our breakfast. Please do consider us again on your next visit to the area.

5 out of 5
Great place, clean rooms and friendly staff. The only thing I can think to recommend is to have the pool temp a bit warmer. I would stay here again.

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

5 out of 5
Loved our stay...very clean, comfortable beds, great breakfast and all the staff super friendly and accommodating. We will definitely stay again!

Posted by on Feb 12, 2019

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Comment from Hotel Management

Feb 13, 2019 by Mistie G (General Manager)

Thank you so much for your recent feedback on your stay with us at the Hampton Inn and Suites by Hilton Ruidoso Downs. We really appreciate your high rating and kind words about our property and staff. We are so glad to hear everything went well and hope to see you again soon. Have a great day! Thank you!

About the Hampton Inn & Suites Ruidoso Downs

Location 26141 US Hwy 70 E, Ruidoso Downs, NM 88346

Property Features

Hampton Inn & Suites Ruidoso Downs offers its guests a full-service spa, an indoor pool, and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ruidoso Downs also features spa services, coffee/tea in a common area, and express check-in. Free self parking is available. A complete renovation of Hampton Inn & Suites Ruidoso Downs was completed in 2018. This Ruidoso Downs hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Ruidoso Downs offers 62 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries. This Ruidoso Downs hotel provides complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hot tub. The spa is equipped with a spa tub. The spa is open daily.

  • Spa tub in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Ruidoso Downs Hotel
  • Hampton Inn Ruidoso Downs
  • Ruidoso Downs Ramada
  • Ramada Ruidoso Downs Hotel Ruidoso Downs
  • Hampton Inn Suites Ruidoso Downs
  • Hampton & Suites Ruidoso Downs
  • Hampton Inn & Suites Ruidoso Downs Hotel
  • Hampton Inn & Suites Ruidoso Downs Ruidoso Downs
  • Hampton Inn & Suites Ruidoso Downs Hotel Ruidoso Downs

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.