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4.5 out of 5

"Great customer service. Great little pub next door. Free parking. Nice room. " More

By a verified traveler on Thu 17 Dec 2020

Hotel Description

3-star hotel near Salt Palace

Downtown Salt Lake City stay

Within a 10-minute walk of this Downtown Salt Lake City hotel, you'll find Salt Palace and Eccles Theater. Temple Square and Vivint Smart Home Arena are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 200 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$104* Per night/room Apr 25 - Apr 26

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (MOBILITY)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Salt Lake City Downtown, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Salt Lake City Downtown, an IHG Hotel

Everyone (14) Couples (1) Family (5)
5 out of 5
Great customer service. Great little pub next door. Free parking. Nice room.

Posted by on Dec 17, 2020

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Comment from Hotel Management

Jan 6, 2021 by Kim

Thank you for the kind words. Hope to see you next time you are in SLC.

5 out of 5
Good location. Easy access to major highways although the stop lights in SLC are way too long.

Posted by , from Wichita on Nov 2, 2020

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Comment from Hotel Management

Nov 11, 2020 by Kim

Thank you for staying with us. We appreciate it.

5 out of 5
Nice view , very nice front desk check in, breakfast in a bag was good, nice location, very clean! Loved it!

Posted by on Sep 14, 2020

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Comment from Hotel Management

Oct 7, 2020 by Kim

Thank you for staying with us. We are truly lucky to have team member that love their job and I am glad it shows.

5 out of 5
Most pleasant check-in experience I've had for quite a while.

Posted by on Mar 19, 2020

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5 out of 5
The staff was extremely friendly and helpful. The facilities were very clean.

Posted by on Mar 16, 2020

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5 out of 5

Posted by on Mar 8, 2020

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5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 5, 2020 by Kim

Thank you for the great score

5 out of 5
Great hotel, walking distance to Temple square. Breakfast is fantastic!

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 15, 2020 by Kim

We are very lucky to be located in the center of the city. It makes it very convenient for our guest to enjoy the city.

5 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 18, 2019 by Kim

Thank you for the great review

4 out of 5
We were charged $13.00 to park in the Holiday Inn Express parking garage..... when we checked in and was told we could park there it would of been nice if she had advised us of the extra charge. Our stay was okay, but we will not be staying there again for thst reason.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Kim

Hello Anonymous-I apologize you were not informed of the parking fee at check in. It should have been told to you when they gave you the parking pass. We do post the charge on all third party site so our guests are aware prior to making their reservation. Hopefully you will reconsider staying with us.

About the Holiday Inn Express Salt Lake City Downtown, an IHG Hotel

Location 206 S West Temple, Salt Lake City, UT 84101

Property Features

Holiday Inn Express Salt Lake City Downtown, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. The business-friendly Holiday Inn Express Salt Lake City Downtown, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 3-star Salt Lake City hotel is smoke free.

  • 200 guestrooms or units
  • 12 levels
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Salt Lake City International Airport (SLC) (11.1 km / 6.9 mi)
  • Train station: Salt Lake Central Station (1.4 km / 0.9 mi)
  • Metro station: Gallivan Plaza Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Salt Lake City Downtown, an IHG Hotel offers 200 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shilo Inn Suites Hotel Salt Lake City
  • Shilo Inn Suites Salt Lake City
  • Holiday Inn Express Salt Lake City Downtown Hotel
  • Holiday Inn Express Salt Lake City Downtown
  • Shilo Hotel Salt Lake City
  • Shilo Inn Salt Lake City
  • Holiday Inn Express Salt Lake City Downtown Utah
  • Holiday Inn Express Salt Lake City Downtown
  • Holiday Inn Express Salt Lake City Downtown, an IHG Hotel Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.