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"The pool, the gym, and live music in the lobby are great " More

By a verified traveler on Sat 21 Sep 2019

Hotel Description

3-star beachfront hotel near Spratt Bight Beach, connected to the convention center

On the beach

You'll be within half a mile (1 km) of Spratt Bight Beach and 2 miles (3 km) of Islote Sucre with a stay at this San Andres hotel. Paintball San Andres and Coton Cay are also within half a mile (1 km).

Private beach, outdoor pool

This smoke-free hotel features a private beach, a full-service spa, and 2 restaurants. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Unwind with a drink at one of the 2 bars/lounges and enjoy the free full breakfast each morning.

Flat-screen TVs

Boasting comforts like premium bedding and down comforters, the 170 guestrooms also offer 24-hour room service and flat-screen TVs with cable channels. Other amenities include minibars, rainfall showerheads, and free local calls.

Standard Single Room, 1 Queen Bed, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$148* Per night/room Mar 21 - Mar 22

Standard Triple Room, Sea View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Double Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

GHL Relax Hotel Sunrise ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for GHL Relax Hotel Sunrise

Family (1)
5 out of 5
The pool, the gym, and live music in the lobby are great

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 1, 2019 by GHL RELAX SUNRISE

Thanks for staying with us. We appreciate your feedback

3 out of 5

Sunrise Beach Hotel Making A Comeback

This is an older hotel that was probably five stars about 20 years ago. They are working hard to bring it up to that standard again. The rooms are fine but some areas of the hotel smell like mildew. I know of one person who had to have a room change because of the smell. The furniture in some of the common areas around the elevator needs changing. There are two computers near the lobby and one can usually get one by speaking to the front desk and setting a time for use. The food is excellent in the dining room. One can make an extra plate to take to your room for no charge at any meal. One can eat from the buffet or order from the menu. The exercise room is just great. There is a great aerobics leader and there are two classes a day. The exercise machines are numerous and in good condition. $100. US got me two excellent body massages and one facial that included my feet and hands. And best of all is the attitude of the staff. They were friendly ALL the time. All provided great service all the time. The music in the lobby during cocktail hours is wonderful. The nearby eateries are great and please try the crab dishes- all of them. Don't forget the beach and the pool also good. I did not see any special services for children. There is a disco and other restaurants in the hotel.

Posted by on Jun 1, 2008

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Comment from Hotel Management

Mar 6, 2015 by lorena

Receive a warm greeting on behalf of the staff that makes up the hotel GHL Sunrise. First of all give you thanks for the information you we supply about the situations with the services offered by us. We condone sincerely for the inconvenience this might have caused, at the time that we will take measures to make sure that you do not return to similar incidents occur. Please accept these apologies and thanks for your patience and tolerance

2 out of 5

Look Elsewhere

I live in Colombia and go to San Andres often. I usually stay at the Mar Azul but this time, since the Mar Azul was full I, based on the recomendation of Viva Viajando, chose the Sun Rise. We had an ocean view room and the view was wonderful. However, the service, for the most part left a TREMENDOUS amount to be desired. I was especially disappointed in the wait staff in the restaurant. Usually San Andres Islanders are friendly, talkative and polite. I found, with one lone exception, NONE of that. I also thought that 10,000 pesos for a trip in a hotel taxi to the airport was highway robbery. I also got very, very sick after eating in the restaurant which caused me to throw up in my regulator at 60 feet. The diving is good. We used Louis Banda and thought that he knew all the dive sites. Dont miss the sunken airplane or the sunken freighter. Expect to see a few barracuda and the occasional squid.

Posted by on Sep 17, 2007

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Comment from Hotel Management

Mar 6, 2015 by lorena

Receive a warm greeting on behalf of the staff that makes up the hotel GHL Sunrise. First of all give you thanks for the information you we supply about the situations with the services offered by us. We condone sincerely for the inconvenience this might have caused, at the time that we will take measures to make sure that you do not return to similar incidents occur. Please accept these apologies and thanks for your patience and tolerance

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at GHL Relax Hotel Sunrise like an outdoor pool and a spa tub. Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a sauna, a fitness center, and a terrace. This 3-star San Andres hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4747 sq ft of conference space
  • 441 sq m of conference space
  • Built in 1996
  • Full breakfast (free)
  • Karaoke
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: San Andres (ADZ-Gustavo Rojas Pinilla Intl.) (1.7 km / 1.1 mi)

Room Amenities

GHL Relax Hotel Sunrise offers 170 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 7 AM to 11 AM.

GHL Relax Hotel Sunrise has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GHL Relax Hotel Sunrise San Andres
  • GHL Hotel Sunrise San Andres
  • GHL Sunrise
  • GHL Sunrise San Andres
  • GHL Relax Sunrise San Andres
  • GHL Relax Sunrise
  • GHL Relax Hotel Sunrise Hotel
  • GHL Relax Hotel Sunrise San Andres
  • GHL Relax Hotel Sunrise Hotel San Andres

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 9 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.