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4.5 out of 5

"Very nice. No issues " More

By a verified traveler on Thu 21 Oct 2021

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Hotel Description

Family-friendly 4-star hotel near Oxígeno Human Playground

In suburbs

Within 3 miles (5 km) of this Ciudad Cariari hotel, you'll find Cariari Bowling Center and Oxígeno Human Playground. Cafe Britt Coffee Farm and City Mall are also within 6 miles (10 km).

Casino, dining

This smoke-free hotel features a casino, a full-service spa, and a restaurant. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the outdoor pool and perks like free self parking and a free airport shuttle.

Free WiFi, MP3 docks

The 222 guestrooms have LCD TVs with cable channels and offer free WiFi and MP3 docks. 24-hour room service, wired Internet, and DVD players are also available.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$97* Per night/room Dec 12 - Dec 13

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room with Balcony, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Cariari - San Jose Costa Rica ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Cariari - San Jose Costa Rica

Everyone (14) Couples (4) Family (5)
5 out of 5
Very nice. No issues

Posted by on Oct 21, 2021

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Comment from Hotel Management

Oct 21, 2021 by Laura Espinoza

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This property is very clean, the pool area is beautiful and the amenities are convenient. We enjoyed the bar, restaurant and warm chocolate chip cookies. The included breakfast had a wide variety of selections. The staff was friendly and helpful. I would recommend staying here!

Posted by on May 25, 2021

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Comment from Hotel Management

May 25, 2021 by Laura Espinoza

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 27, 2021 by Laura Espinoza

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great place for a last night before the early exit flight. Everything was beautiful, clean, covid-safe and quick to get us comfortable and on our way (7:20am flight, 4:30am out the door with 3 kids!). The only thing that kept this from 5 stars across the board was the restaurant. The food was amazing, and our server was great, but . . . when we first walked up at 9:28pm(long drive from Manuel Antonio!) we were greeted with "we're closing down the main dining area, but you can sit over at the sad tables off to the side." Um, no, this is the Hilton not the Holiday Inn, you serve and seat for dinner until closing time compadre . . . I get it that they are trying to close down the main dining area so they can all go home at 10, but again, it's the Hilton, open serving til 10, the end.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by Laura Espinoza

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Dec 1, 2020

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Comment from Hotel Management

Dec 3, 2020 by Laura Espinoza

We appreciate your visit, we hope to see you again soon at your home in Costa Rica Doubletree by Hilton Cariari

5 out of 5
It's an absolutely breathtaking property. Any imperfections are dwarfed by the overall experience of staying here. That being said, the imperfections: the room espresso machine water tank had mildew in it and after two attempts at getting it cleaned by leaving it out, had to take it to the front desk. The room jacuzzi jet airflow control was broken. The shower was so echo-y that if you talked too loud, the sound would muffle and could not be understood by my wife standing right next to me. We had to shower with both doors open. We paid for included breakfast, but we were only given access to a limited spread compared to the main hotel, which was an extra $10 per person per day. It would've been nice to know about that beforehand. All little things, that would not stop me from staying there again, but would love to have corrected.

Posted by , from Lynchburg, VA on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Katherine Duran

Dear William, We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at DoubleTree by Hilton Cariari San Jose. We apologize for the malfunctioning of the espresso machine and the airflow control, we’ve reported the problem to our maintenance team. We’ll be sure to address the issues with the room amenities. We see that you were unhappy with the breakfast charge, and we apologize if the charge wasn’t clear when you booked it. We work hard to personalize each guest's experience and try to keep costs affordable. Your review helps us maintain a focus on both of those areas. Thank you again for your review. Our front desk department goes through a detailed process every day to make sure that our guests receive exactly the service they expect. We hope that next time you’re in San Jose, you’ll stay with us again.

4 out of 5
This Property was wonderful and clean and nice and everything good you could say...except there is a night club near by? Because I heard a lot of Bass and Drums while trying to sleep. It was a Sat. Night so maybe a party in or around the hotel.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 5, 2019 by Katherine Duran

Thank you for choosing to stay with us. We’re very sorry for the noise issue you encountered during your stay at the DoubleTree by Hilton Cariari. Your satisfaction is very important to us, and we appreciate your feedback about the noisy music. Your comments will help us correct these issues. We hope you’ll consider staying with us again the next time you’re in San Jose.

5 out of 5
Nice hotel, near nice dining options, friendly staff

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Freilich Gimenez

Hi, your comments about your stay at DoubleTree by Hilton Cariari San José made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon

4 out of 5

Posted by on Aug 9, 2019

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5 out of 5
The Doubletree is a great facility! The service is over the top!

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 27, 2019 by Freilich Gimenez

Your comments about your stay at DoubleTree by Hilton Cariari San José made me smile. We know it’s the little things that make your stay more comfortable (along with our great location and excellent service). Hope to see you again soon.

About the DoubleTree by Hilton Cariari - San Jose Costa Rica

Location Autopista Grl. Canas, Cruce San Antonio, Ciudad Cariari,

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

DoubleTree by Hilton Cariari - San Jose Costa Rica offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A casino, a children's pool, and a 24-hour fitness center are also featured at the family-friendly DoubleTree by Hilton Cariari - San Jose Costa Rica. A roundtrip airport shuttle is free (available on request). Self parking is free. This 4-star Ciudad Cariari hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 2 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1973
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Antonio de Belen Station (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Cariari - San Jose Costa Rica offers 222 accommodations with MP3 docking stations and DVD players. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ciudad Cariari hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Las Tejas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.95 per night.
  • Cribs (infant beds) are available for USD 16.95 per night.

Pet Policy

  • Pets: USD 57.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.00 per person (approximately)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 57.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 16.95 per night
  • Rollaway bed fee: USD 16.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Cariari Jose
  • DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel

You should know

  • DoubleTree by Hilton Cariari - San Jose Costa Rica offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.