Travelocity Verified Review
"When we checked in the girl was fantastic. However we had what sounded like a herd of elephants staying above us and people in room next to us were having some sort of domestic dispute. We had to check out a day early and when I went to the front desk, there was nobody there the phone was taken off the hook and the girl was outside smoking. Walked back in staring at her phone as she walked in, walked behind the counter still looking at her phone and THEN looked up and asked if I needed help.
ALSO......don't advertise your breakfast if it's going to be a sack with a muffin, granola bar, and a bottle of water. I understand covid and such but breakfast buffets are open all around the country. If I'm getting a sack lunch for breakfast make that known, don't hide it. You have your coffee area open where people touch everyone, why not the buffett with plastic gloves like every where else?
Housekeeping and cleanliness were wonderful. Everything else with exception of the check in girl was a terrible experience!"
A verified traveler stayed at Holiday Inn Express Valparaiso, an IHG Hotel