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4.4 out of 5

"good on site amenities, located outside of town, there was no convenient transportation into town, had to wait 30 mins for a taxi. " More

By a verified traveler on Wed 08 Jan 2020

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Hotel Description

3-star hotel in Pudahuel

Pudahuel stay

Your stay at this Pudahuel hotel places you within 9 miles (15 km) of Templo Votivo de Maipu and University of Santiago-Chile. Also within 9 miles (15 km) are Mall Plaza Oeste and National Museum of Natural History.

Free shuttle, breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the free continental breakfast each morning.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$94* Per night/room Apr 8 - Apr 9

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Express by Marriott Santiago Aeropuerto Chile ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for City Express by Marriott Santiago Aeropuerto Chile

Everyone (5) Family (2)
4 out of 5

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 23, 2020 by Lorenzo A.

Estimado Huesped Agradecemos sus comentarios y puntuación, nos dice que estamos en el camino correcto, en el buen servicio. Esperamos verlo luego por nuestro hotel. Saludos cordiales

4 out of 5
good on site amenities, located outside of town, there was no convenient transportation into town, had to wait 30 mins for a taxi.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 9, 2020 by Rafael.

Dear FC We appreciate your comments and punctuation, it tells us that we are on the right track, in good service. We hope to see you later in our hotel. Best regards

5 out of 5
The staff was so kind, and took care of us right away. The free shuttle to and from the airport was great, and the buffet breakfast was wonderful. The hours of its operations met the needs of the travelers. All was very clean and comfortable.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 6, 2019 by Lorenzo A.

Dear Emily We appreciate your comments and punctuation, it tells us that we are on the right track, in good service. We hope to see you later in our hotel. Best regards

5 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 4, 2019 by Rafael

Estimado Huésped Agradecemos sus comentarios y puntuación, nos dice que estamos en el camino correcto, en el buen servicio. Esperamos verlo luego por nuestro hotel. Saludos cordiales

4 out of 5
Lots of fencing is a little intimidating but nice hotel with good service. Will stay again.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 14, 2019 by Rafael.

Dear Guest. The fencing are for the safety of our guests, We appreciate your comments and score. We hope to see you later at our hotel. Best regards

4 out of 5
Pros: Close to the airport, free shuttle. Cons: We made a reservation through Travelocity, but they couldn't find it when we checked in. Took a long time to resolve.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 29, 2019 by Rafael.

Dear Guest We are very sorry for your inconveniences. We appreciate your comments, it helps us improve the attention. We have informed the relevant departments, to review the mentioned problems. best regards

4 out of 5
Hotel staff couldn’t find our Travelocity reservation even after I showed it to them on my phone. Check in took longer than it should have.

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 14, 2019 by Lorenzo A.

Dear We regret the delay in your registration, sometimes what happens is that the information between the agency and the hotel does not arrive and therefore you have to proceed to look for it in the system and that takes a little. In the same way we leave you invited in a next visit to our hotel. Best regards

5 out of 5
Very clean and efficient. The restaurant was good but very costly (not uncommon for Chile). Highly recommended.

Posted by on Dec 27, 2018

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Comment from Hotel Management

Dec 28, 2018 by Rafael.

Dear Wipaisa. We appreciate your good comments and we look forward to your next visit to Chile. Best regard

About the City Express Santiago Aeropuerto

Location Av. Américo Vespucio Oriente 1295, Santiago, 8340422

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. The business-friendly City Express by Marriott Santiago Aeropuerto Chile also features a fitness center, coffee/tea in a common area, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). This 3-star Santiago hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 7 levels
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free airport shuttle; area shuttle within 0 kilometers available for a surcharge

Room Amenities

City Express by Marriott Santiago Aeropuerto Chile offers 142 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

City Express by Marriott Santiago Aeropuerto Chile offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • City Express Santiago Aeropuerto Hotel
  • City Express Aeropuerto Hotel
  • City Express Aeropuerto
  • City Express tiago Aeropuerto
  • City Express Santiago Aeropuerto
  • City Express by Marriott Santiago Aeropuerto Chile Hotel
  • City Express by Marriott Santiago Aeropuerto Chile Santiago

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.