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4.4 out of 5

"Unbelievably patient and professional front desk staff. Very large and well appointed rooms. Lighting in the bathrooms. Strong toilets. Aroma from ... " More

By a verified traveler on Mon 18 Nov 2019

Hotel Description

4.5-star luxury hotel near Mercado Modelo

Heart of Santo Domingo

Your stay at this Gascue hotel places you within 2 miles (3 km) of Mercado Modelo and Cathedral of Santo Domingo. Parque Colon and National Pantheon (Pantheon Nacional) are also within 2 miles (3 km).

Poolside dining

A casino, 2 restaurants, and 2 outdoor tennis courts are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, laundry service, and valet parking. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 300 guestrooms also offer WiFi and plasma TVs with satellite channels. Wired Internet, minibars, and room service are also available.

Room, 2 Double Beds, Ocean View, Tower

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$102* Per night/room Oct 9 - Oct 10

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Ocean View, Tower (Jaragua)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Renaissance Santo Domingo Jaragua Hotel & Casino ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Santo Domingo Jaragua Hotel & Casino

Everyone (12) Couples (1) Family (2)
5 out of 5

Posted by on Dec 20, 2019

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5 out of 5
Unbelievably patient and professional front desk staff. Very large and well appointed rooms. Lighting in the bathrooms. Strong toilets. Aroma from the bottled soaps/shampoos. Beautiful pool. Lovely palm trees. If I had a complaint, it would be that the mini fridge should have been colder, not just cool. No way to adjust the temperature. Other than that, all was marvelous as usual. That's why I come back year after year.

Posted by on Nov 18, 2019

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5 out of 5
the service is espectacular. It’s hard to say what to improve. I would just say shower caps, bath robes and room/bathrooms slippers should be provided in the guest rooms. Otherwise the services and staff is amazing. Jaragua is my fist choice hotel in Santo Domingo.

Posted by on Sep 30, 2019

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5 out of 5

Posted by on Sep 25, 2019

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1 out of 5
Communication awful, no managers to help with problems

Posted by on Aug 21, 2019

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5 out of 5

Posted by on Mar 5, 2019

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Comment from Hotel Management

Apr 28, 2019 by Yanna

Dear Anonymous, Thank you for take the time to ranking us. Hope to see you on your next visit to Santo Domingo. Yanna

5 out of 5
The staff here is the best , starting with Rinnell , and Rafeal ,and oscar at the lounge area staff top notch

Posted by on Feb 25, 2019

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4 out of 5
I liked the location of this property. It was within walking distance of several restaurants and other casinos.

Posted by on Feb 20, 2019

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5 out of 5
the best place in santo domingo all the service you get it

Posted by on Dec 15, 2018

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5 out of 5
By far one of the best hotels I had stayed recommended 100% service was awesome. All the employees were so helpful. Super nice ladies if you need your hair done go to the beauty salon Maria did a excellent job on my hair as a matter fact I went twice and I was only there for four days. The pool is excellent i love the fact of the pool close late so I was able to enjoy. room service on time I don’t have anything but excellent things to say about this hotel I felt safe my family was safe guys don’t miss out on this hotel thank you so much for everyone❤️

Posted by on Dec 11, 2018

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About the Renaissance Santo Domingo Jaragua Hotel & Casino

Location Avenida George Washington 367, Santo Domingo, Distrito Nacional 10210

Property Features

Renaissance Santo Domingo Jaragua Hotel & Casino offers its guests an outdoor pool, outdoor tennis courts, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have WiFi and wired Internet for a fee. There's an onsite business center. A casino, a terrace, and tour/ticket assistance are also featured at the luxury Renaissance Santo Domingo Jaragua Hotel & Casino. Self parking is free. This 4.5-star Santo Domingo hotel is smoke free.

  • 300 guestrooms or units
  • 10 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1942
  • Casino
  • Bar by the pool
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Outdoor tennis courts - 2
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Las Americas Intl. Airport (SDQ) (28.3 km / 17.6 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Renaissance Santo Domingo Jaragua Hotel & Casino offers 300 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers. This Santo Domingo hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Quisqueya - This restaurant specializes in international cuisine and serves breakfast and lunch.

Bar del Sol - This poolside bar specializes in barbecue and serves lunch only.

Merengue Bar and Lounge - This bar specializes in international cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Masks are compulsory at the property
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26.90 per person (approximately)
  • Fee for in-room wireless Internet: USD 12 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jaragua
  • Hotel Jaragua Renaissance
  • Hotel Renaissance Jaragua
  • Jaragua Hotel
  • Jaragua Renaissance
  • Renaissance Hotel Jaragua
  • Renaissance Jaragua
  • Renaissance Jaragua Hotel
  • Renaissance Santo Domingo Jaragua Casino
  • Renaissance Santo Domingo Jaragua Hotel & Casino
  • Renaissance Jaragua Hotel Santo Domingo
  • Renaissance Santo Domingo
  • Santo Domingo Renaissance
  • Renaissance Santo Domingo Jaragua Hotel Casino
  • Renaissance Jaragua Hotel Casino
  • Renaissance Jaragua Casino
  • Renaissance Santo Domingo Jaragua Hotel & Casino Hotel
  • Renaissance Santo Domingo Jaragua Hotel & Casino Santo Domingo
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.