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Hoshino Resorts Tomamu The Tower

3.5 star property
3.5-star hotel near Unkai Terrace

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Photo gallery for Hoshino Resorts Tomamu The Tower

Property grounds
Reception
[Tower 1] Standard Twin Room (Non Smoking 24sqm) | In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Couples dining
Sports facility
Reviews
8.4

Very good

Room options

Similar properties

Exterior
Fairfield by Marriott Hokkaido Minamifurano
Parking included
Free WiFi
Air conditioning
Laundry
4.6 out of 5, Wonderful, (32)
The price is $122
per night
$147 total
includes taxes & fees
Jun 5 - Jun 6
Fairfield by Marriott Hokkaido Minamifurano

Frequently asked questions

Does Hoshino Resorts Tomamu The Tower have an airport shuttle?

Airport shuttle services are not available at Hoshino Resorts Tomamu The Tower.

Does Hoshino Resorts Tomamu The Tower offer free breakfast?

Hoshino Resorts Tomamu The Tower does not offer free breakfast.

Is there a casino at Hoshino Resorts Tomamu The Tower?

No, there is no casino at this hotel.

What time is check-in at Hoshino Resorts Tomamu The Tower?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hoshino Resorts Tomamu The Tower?

This hotel offers free self parking.

Does Hoshino Resorts Tomamu The Tower have a pool?

Hoshino Resorts Tomamu The Tower features an indoor pool and a children's pool.

Does Hoshino Resorts Tomamu The Tower have a spa?

This hotel doesn't have a spa, but it does offer sports massages, facials, and aromatherapy.

How close is Hoshino Resorts Tomamu The Tower to downtown Tomamu?

Hoshino Resorts Tomamu The Tower is 1.3 mi away from Tomamu.

Hoshino Resorts Tomamu The Tower Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 76 reviews" "
Rating 8 - Good. 37 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with partner
Liked: Staff & service, amenities
Food was great and views were amazing. But we encountered issues with the beds during our initial check-in. The beds were very old, lacked support, and had a musky smell - resulting in poor sleep. We were told that Hoshino Resorts had only recently taken over the property and that it is due for an overhaul and refurbishment soon. We hope the resort replaces the beds eventually. Notably, a hotel manager by the name of Mei went the extra mile to ensure that we were made comfortable and to address our feedback. Her service recovery, customer mindedness and care really saved our stay.

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great skiing!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and many activities for winter festival
Stayed 2 nights in Mar 2019

8/10 Good

LEUNG, New York, NY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great combo of ski and non-ski facilities. Nice amenities such as cafe lounge hotel guests with free flowing sake or hot milk. The connecting skyways are fun and practical. Ice village was neat and so was the cable cars to the top of the hills. Choice of restaurants are adequate. All in all a we had a very fulfilling stay.
Stayed 4 nights in Mar 2019

6/10 Okay

Rachel, KL

Traveled with family
Disliked: Staff & service
Lobby staff not so friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Nice place to stay for Ski and other activities as they all located in a resort, bus pick up from the station, unkai rides and pass is included in the hotel charge. Nice staff and ski coaching are very friendly. Restaurants are load3d with many people during peak hours and long waiting que.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having great times with our kids in this hotel & facilities. Good food also.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, big and clean. We stayed for 3 days and we used almost all the facilities that were available. During the date we were there, the snow sport stuffs are not operating. So we only played with the snow. The hotel can be a bit too crowded and there were not so many choices for food (we did not want to eat at the all-u-can-eat buffet) and the queue can be frustrating especially during dinner time since some restaurants only open for lunch. There is no typical convenience store but they have a shop which sells merchandise and cup noodles/drinks/fruit/snacks. Was expecting some simple bento but the best one they had was the typical convi store sandwiches which are only available in the morning. We had a bit of a problem when we asked the information staff on what time we should take the shuttle bus to Tomamu train station. I think she was not really well-conversed in English so there was a bit of misunderstanding and we almost had to wait for 1 hour in the snow. Luckily we double checked the schedule with another staff.
Stayed 2 nights in Dec 2018

8/10 Good

KG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lots of activities and dining options, comes at a cost though. Overall still a wonderful experience
Stayed 1 night in Dec 2018