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5.0 out of 5

"I am a returning customer. This was my second time staying in your facility. " More

By a verified traveler on Thu 31 Oct 2019

Hotel Description

4.5-star luxury aparthotel near Orchard Road, connected to a shopping center

Central Singapore getaway

At this Orchard aparthotel, you'll be well placed to visit Orchard Road and Mount Elizabeth Medical Center, both within a 5-minute walk. Lucky Plaza and The Paragon are also within half a mile (1 km).

Family-friendly fun

This aparthotel features an outdoor pool, a fitness center, and a restaurant. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. WiFi in public areas is free.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 220 apartments also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are also available. Limited housekeeping is available.

Suite, 2 Bedrooms (Soho)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ascott Orchard Singapore ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ascott Orchard Singapore

Family (1)
5 out of 5
I am a returning customer. This was my second time staying in your facility.

Posted by on Oct 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 31, 2019 by With Heartfelt Appreciation

Dear Valued Guest, Greetings from your friendly team at Ascott Orchard Singapore and welcome back! Thank you for giving us the great pleasure and privilege to be of service to you again. All of us are delighted you had another awesome stay with us and we sincerely hope Ascott Orchard will be your choice lodging whenever you are back in our garden-city. If there is anything we may assist with your future stays at our serviced residence, we invite you to let us know as we would be most happy to be of service to you. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays at Ascott Orchard. Thank you for your valued support and loyalty. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

About the Ascott Orchard Singapore

Location 11 Cairnhill Road, Singapore, 229724

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. Ascott Orchard Singapore offers its guests an outdoor pool, a fitness center, and a children's pool. The luxury Ascott Orchard Singapore also features a terrace, a garden, and concierge services. For a fee, parking is available. This 4.5-star Singapore aparthotel is smoke free.

  • 220 guestrooms or units
  • 20 levels
  • Built in 2016
  • Dining venue
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Changi Airport (SIN) (23.3 km / 14.5 mi)
  • Metro station: Somerset Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ascott Orchard Singapore offers 220 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on weekdays only.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

Ascott Orchard Singapore has a restaurant on site.

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

  • One child stays free 1
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines SG Clean (Singapore)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 25 per person (approximately)
  • Self parking fee: SGD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Orchard Singapore Aparthotel
  • Ascott Aparthotel
  • Ascott Orchard Singapore Singapore
  • Ascott Orchard Singapore Aparthotel
  • Ascott Orchard Singapore Aparthotel Singapore

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.