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Mercure London Staines-upon-Thames Hotel

3.0 star property
3-star hotel near Thorpe Park

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Photo gallery for Mercure London Staines-upon-Thames Hotel

Exterior
Sports facility
Twin Room, River View | In-room safe, desk, blackout drapes, soundproofing
Breakfast, lunch, dinner served; international cuisine
Reception
Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Thames Street, Staines, England, TW18 4SJ
  • Popular LocationThorpe Park6 min drive
  • Popular LocationWindsor Castle12 min drive
  • Popular LocationLEGOLAND® Windsor13 min drive
  • AirportLondon (LHR-Heathrow)19 min drive

Room options

View all photos for Twin Room, River View

In-room safe, desk, blackout drapes, soundproofing

Twin Room, River View

  • 161 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Queen Bed

  • 161 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, River View

In-room safe, desk, blackout drapes, soundproofing

Double Room, River View

  • 161 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (Classic)

Family Room, 1 Double Bed with Sofa bed (Classic) | In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed with Sofa bed (Classic)

  • 161 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior
Ibis Budget Beaconsfield
Pet friendly
Parking included
Free WiFi
Housekeeping
4.1 out of 5, Very Good, (59)
The price is $91
per night
$109 total
includes taxes & fees
May 24 - May 25
Ibis Budget Beaconsfield

About the neighborhood

Staines

Near the airport.Within a 5-minute walk of this Staines hotel, you'll find Thames River and Thames Path. Thorpe Park and Royal Holloway, University of London are also within 3 miles (5 km).

What's nearby

  • Royal Holloway, University of London - 5 min drive
  • Thorpe Park - 6 min drive
  • Windsor Castle - 12 min drive
  • Windsor Great Park - 12 min drive
  • LEGOLAND® Windsor - 13 min drive

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • Last Hop - 5 min walk
  • Nando's - 5 min walk
  • The George - 3 min walk
  • Caffè Nero - 4 min walk
  • McDonald's - 4 min walk

About this property

Mercure London Staines-upon-Thames Hotel

3-star hotel near Thorpe Park
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Mercure London Staines-upon-Thames Hotel also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Staines hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • No smoking on site
  • 1 conference room
  • Dining venue
Mercure London Staines-upon-Thames Hotel offers 88 accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 7 per person
  • 2 bars/lounges
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 7.00 per person
  • Self parking fee: GBP 5.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel
Mercure London Staines-upon-Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel Staines

Frequently asked questions

How close is Mercure London Staines-upon-Thames Hotel to the airport?

Mercure London Staines-upon-Thames Hotel is 9.3 mi (21-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Mercure London Staines-upon-Thames Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure London Staines-upon-Thames Hotel.

How close is Mercure London Staines-upon-Thames Hotel to the beach?

This hotel is 17.1 mi (36-min drive) from Ruislip Lido Beach.

Does Mercure London Staines-upon-Thames Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure London Staines-upon-Thames Hotel, but continental breakfast is offered for a fee of GBP 7.00 per person. It's available every day from 7 AM to 9 AM.

Is there a casino at Mercure London Staines-upon-Thames Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure London Staines-upon-Thames Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Mercure London Staines-upon-Thames Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 5.00 per day.

Does Mercure London Staines-upon-Thames Hotel have a pool?

Mercure London Staines-upon-Thames Hotel does not have a pool.

Does Mercure London Staines-upon-Thames Hotel have a restaurant?

Mercure London Staines-upon-Thames Hotel is home to Riverside Restaurant, which features international cuisine.

Does Mercure London Staines-upon-Thames Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure London Staines-upon-Thames Hotel to downtown Staines?

Mercure London Staines-upon-Thames Hotel is 0.6 mi away from Staines.

Mercure London Staines-upon-Thames Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 129 out of 544 reviews" "
Rating 8 - Good. 216 out of 544 reviews" "
Rating 6 - Okay. 103 out of 544 reviews" "
Rating 4 - Poor. 50 out of 544 reviews" "
Rating 2 - Terrible. 46 out of 544 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Excellent location beside the Staines shopping centre. Surprisingly quiet despite being on a major road. The room was enormous.
Stayed 5 nights in Sep 2022

6/10 Okay

Harsha

Stayed 1 night in Sep 2022

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stop
Drove past this place though it was an old building. Pulled up in the carpark after driving past slowly and my wife said hope you dont expect me to stay here. The place is a mess they must of took these photos years ago. Dont tell you its next to the railway line. Even the carpark did not look safe. Give this place a wide birth.
Stayed 1 night in Sep 2022

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

matthew

Stayed 2 nights in Sep 2022

8/10 Good

Rachel Maisie

Stayed 1 night in Sep 2022

10/10 Excellent

Nicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable hotel, good location, good amenities, friendly staff, esp cleaners.
Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Excellent stay - lovely river view and nice walk along the Thames path i to town
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it at all costs.
We stayed here recently We left earlier than planned as it was horrendous. Electrical items not PAC tested, Dirty room, Hot water tap with no water coming from it, no not water for a shower, No air con and room was very hot. My partner was followed by a creepy person all the way to our car and then back to the room. Most rooms were filled with people living there, so much so that all staff had active CCTV .
Stayed 3 nights in Sep 2022

6/10 Okay

Randal

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly Staff
Friendly staff but hotel is looking very tired.
Stayed 2 nights in Sep 2022