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The Cascades Hotel at Sun City Resort

5.0 star property
Family-friendly 5-star hotel with 2 restaurants

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Photo gallery for The Cascades Hotel at Sun City Resort

Water park
Outdoor pool, pool umbrellas, sun loungers
Front of property
0B | Minibar, in-room safe, desk, soundproofing
3 bars/lounges, lobby lounge
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
R556, Moses Kotane, North West, 0316
  • Popular LocationSun City Casino2 min walk
  • Popular LocationThe Valley of Waves7 min walk
  • Popular LocationWaterworld8 min walk

Room options

View all photos for Paraplegic Room

Paraplegic Room | Minibar, in-room safe, desk, soundproofing

Paraplegic Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room | Minibar, in-room safe, desk, soundproofing

Luxury Twin Room

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Family Room

Luxury Family Room | Minibar, in-room safe, desk, soundproofing

Luxury Family Room

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room | Room amenity

Superior Luxury Family Room

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Room

Superior Luxury Room | Minibar, in-room safe, desk, soundproofing

Superior Luxury Room

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Living area | TV, pay movies

Luxury Suite

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Luxury Room with Balcony

Superior Luxury Room with Balcony | Minibar, in-room safe, desk, soundproofing

Superior Luxury Room with Balcony

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Building design
The Palace of the Lost City at Sun City Resort
Pool
Spa
Kids pool
Waterslide
4.4 out of 5, Excellent, (571)
The price is $288
per night
$331 total
includes taxes & fees
May 26 - May 27
The Palace of the Lost City at Sun City Resort

About the neighborhood

Moses Kotane

In Moses Kotane .At this hotel, you'll be steps from The Gary Player Golf Course and Sun City Casino. The Valley of Waves and Waterworld are also within half a mile (1 km).

What's nearby

  • The Gary Player Golf Course - 2 min walk
  • Sun City Casino - 2 min walk
  • The Valley of Waves - 7 min walk
  • Waterworld - 8 min walk
  • Pilanesberg National Park - 11 min drive

Restaurants

  • Acacia Terrace Cafe - 9 min drive
  • The Jungle Bar & Lounge - 10 min drive
  • Shebeen - 11 min walk
  • Tusk Bar - 4 min drive
  • Cabanas Pool Bar - 5 min walk

About this property

The Cascades Hotel at Sun City Resort

Family-friendly 5-star hotel with 2 restaurants
The Cascades Hotel at Sun City Resort offers its guests a full-service spa, a golf course, and a complimentary water park. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center and meeting rooms are available. A casino, an outdoor pool, and a children's pool are also featured at the luxury The Cascades Hotel at Sun City Resort. You'll have access to the health club at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Moses Kotane hotel.

  • 243 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
The Cascades Hotel at Sun City Resort offers 243 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Gary Player Health Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, English

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Boat tours
  • Casino
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Racquetball/squash
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:
  • Water park

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Cascades Hotel at Sun City Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cascades Hotel
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades
Hotel Cascades Sun City
Cascades Hotel Sun City Resort
Cascades Hotel Resort
The Cascades Hotel
The Cascades At Sun City
The Cascades Hotel at Sun City Resort Hotel
The Cascades Hotel at Sun City Resort Moses Kotane
The Cascades Hotel at Sun City Resort Hotel Moses Kotane

Frequently asked questions

How close is The Cascades Hotel at Sun City Resort to the airport?

The Cascades Hotel at Sun City Resort is 12,357.1 mi (16420-min drive) away from the Senai International Airport (JHB) airport, the closest popular airport to the property.

How much does it cost to stay at The Cascades Hotel at Sun City Resort?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at The Cascades Hotel at Sun City Resort on May 13, 2024 start from $196.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cascades Hotel at Sun City Resort have an airport shuttle?

Airport shuttle services are not available at The Cascades Hotel at Sun City Resort.

Does The Cascades Hotel at Sun City Resort offer free breakfast?

The Cascades Hotel at Sun City Resort does not offer free breakfast.

Is there a casino at The Cascades Hotel at Sun City Resort?

During your stay you can enjoy the onsite casino, featuring 700 slot machines and 51 gaming tables.

What time is check-in at The Cascades Hotel at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Cascades Hotel at Sun City Resort?

This hotel offers free self parking and valet parking.

Does The Cascades Hotel at Sun City Resort have a pool?

The Cascades Hotel at Sun City Resort features an outdoor pool and a children's pool.

Does The Cascades Hotel at Sun City Resort have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, garden views, and a poolside location.

Does The Cascades Hotel at Sun City Resort have a spa?

Pamper yourself with a day at Gary Player Health Spa, where you can enjoy body scrubs, body treatments, and mani/pedis.

How close is The Cascades Hotel at Sun City Resort to downtown Moses Kotane?

The Cascades Hotel at Sun City Resort is 18.1 mi away from Moses Kotane.

The Cascades Hotel at Sun City Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 219 reviews" "
Rating 8 - Good. 86 out of 219 reviews" "
Rating 6 - Okay. 35 out of 219 reviews" "
Rating 4 - Poor. 26 out of 219 reviews" "
Rating 2 - Terrible. 7 out of 219 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Rachel

Traveled with family
Disliked: Cleanliness, staff & service
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower

6/10 Okay

Mark

Glory days well behind it
Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like one of the high end Las Vegas resorts
Stayed 1 night in Oct 2023

8/10 Good

Debbi

Liked: Cleanliness, staff & service
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
Stayed 3 nights in Aug 2023

8/10 Good

LUZOLO JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 2 nights in Aug 2023

4/10 Poor

Stephen

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nani

Stayed 3 nights in Jul 2023

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is ok, but service levels are lousy. In particular, my experience at the Luma Bar was atrociously bad. After waiting for 20 minutes for any kind of service, I got fed up and ordered a drink from the bar. Then after they brought me the (correct) order, a few minutes later another waiter came over and asked me if I’d started drinking it, in a weirdly accusing way. I don’t know if he thought I’d been given someone else’s drink, or if there was something else going on. In hindsight, the vibe was such that someone could even have contaminated the drink (seriously - it was weird - I should have walked out). Then there was a stupid debate about the bill. I’ve never been in an alleged 5-star hotel where you couldn’t just charge it to the room. The guy could have just checked, but instead he started arguing about it. And in the end I charged it to the room anyway. So I’ll never return, and my recommendation would be you don’t go either.
Stayed 3 nights in May 2023

8/10 Good

Raouf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
Stayed 2 nights in May 2023

10/10 Excellent

Karin

Stayed 4 nights in Mar 2023