HOSHINOYA Tokyo

5.0 star property
5-star luxury ryokan near Tokyo Imperial Palace

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HOSHINOYA Tokyo

Photo gallery for HOSHINOYA Tokyo

Exterior detail
Exterior
Lounge
Outdoor dining
Kiku (Executive Triple) | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Overview of HOSHINOYA Tokyo

Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Popular LocationTokyo Imperial Palace17 min walk
  • Popular LocationNippon Budokan3 min drive
  • Popular LocationTokyo Dome3 min drive
  • AirportTokyo (NRT-Narita Intl.)59 min drive

Room options

Sakura (Deluxe Twin)

  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Yuri (Deluxe King)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Kiku (Executive Triple)

  • 893 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Tokyo

City center retreat .Your stay at this Chiyoda ryokan places you within 2 miles (3 km) of Tokyo Imperial Palace and Nippon Budokan. Tokyo Dome and Ueno Park are also within 2 miles (3 km).

What's nearby

  • Tokyo Imperial Palace - 17 min walk
  • Tokyo International Forum - 18 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 3 min drive
  • Tokyo Tower - 4 min drive

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 9 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • スターバックス - 2 min walk
  • 上島珈琲店大手町フィナンシャルシティ店 - 4 min walk
  • スターバックス - 2 min walk
  • 港屋2 - 2 min walk
  • サブウェイ - 1 min walk

About this property

HOSHINOYA Tokyo

5-star luxury ryokan near Tokyo Imperial Palace
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. HOSHINOYA Tokyo offers its guests hot springs. Spa services, a library, and multilingual staff are also featured at the luxury HOSHINOYA Tokyo. You'll have access to the indoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 5-star Tokyo ryokan.

  • 1 building
  • 84 guestrooms or units
  • 16 levels
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
HOSHINOYA Tokyo offers 84 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available for a fee: JPY 4,752 for adults and JPY 1,600 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4752 for adults and JPY 1600 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

Please note: Dinner service is not available at this property.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

Frequently asked questions

How close is HOSHINOYA Tokyo to the airport?

HOSHINOYA Tokyo is 14.4 mi (29-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does HOSHINOYA Tokyo have an airport shuttle?

Airport shuttle services are not available at HOSHINOYA Tokyo.

How close is HOSHINOYA Tokyo to the beach?

This ryokan is 6.9 mi (17-min drive) from Odaiba Beach Park.

Does HOSHINOYA Tokyo offer free breakfast?

Free breakfast isn’t provided at HOSHINOYA Tokyo, but full breakfast is offered for a fee of JPY 4752 for adults and JPY 1600 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at HOSHINOYA Tokyo?

No, there is no casino at this ryokan.

What time is check-in at HOSHINOYA Tokyo?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at HOSHINOYA Tokyo?

Free parking is not available at this ryokan.

Does HOSHINOYA Tokyo have a pool?

HOSHINOYA Tokyo does not have a pool, but guests have access to a nearby indoor pool.

Does HOSHINOYA Tokyo have a restaurant?

Yes, there is a restaurant on site.

Does HOSHINOYA Tokyo have a spa?

This ryokan doesn't have a spa, but it does offer spa services.

How close is HOSHINOYA Tokyo to downtown Tokyo?

HOSHINOYA Tokyo is 0.5 mi away from Tokyo.

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 434 out of 517 reviews" "
Rating 8 - Good. 49 out of 517 reviews" "
Rating 6 - Okay. 12 out of 517 reviews" "
Rating 4 - Poor. 14 out of 517 reviews" "
Rating 2 - Terrible. 8 out of 517 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

GUK

Liked: Cleanliness
Disliked: Staff & service, amenities
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daraphanh, West Covina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Daraphanh, West Covina

Traveled with partner
Liked: Cleanliness, amenities
Stayed 7 nights in Nov 2023

10/10 Excellent

Seonhee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and wonderful ryokan
Stayed 3 nights in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible onsen!
Incredible onsen. Full stop. #1 reason to stay here. In such a dense city, this is a true luxury to have a tranquil rooftop onsen with indoor and outdoor areas. The design of the hotel, the arrival and check in experience, staff, service, are all top notch as well. Location is very convenient for seeing Ginza and Asakusa areas of Tokyo, as well as the Imperial Palace and gardens.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoshinoya is the perfect city escape. It’s a 2 mile n walk from the subway and has a fantastic traditional style Japanese hot spring on the top floor, which is honestly why we always choose it. The staff go above and beyond every time and will ensure that your stay is memorable. If you’re looking for a luxury experience that combines the traditional elements of a Japanese ryokan, this is it!!!
Stayed 2 nights in Nov 2023

10/10 Excellent

arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and unique
Stayed 3 nights in Nov 2023

10/10 Excellent

arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Elegant and unique.
Stayed 1 night in Nov 2023

10/10 Excellent

marcus

Liked: Amenities
A superb resorts! We enjoy it very much.
Stayed 3 nights in Nov 2023

4/10 Poor

Miss Pooja

Traveled with partner
Liked: Amenities, property conditions & facilities
Room looked beautiful but the bed was super uncomfortable. Staff at hoshinoya are rigid and not very accommodating. I had an evening flight so I checked out of the hotel and visited Tokyo as my final day. When I returned, I asked to use the communal shower at the hotel prior to travelling to the airport. I was told No. As this hotel is very expensive per night, I was surprised they didnot let me use the shower area. I haven’t had this experience anywhere else in a 5 star property.
Stayed 5 nights in Nov 2023