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Grand Hotel and Apartments Townsville

4.5 star property
4.5-star luxury hotel near Magnetic Island Ferry Terminal

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Photo gallery for Grand Hotel and Apartments Townsville

Front of property
View from property
Premium bedding, minibar, in-room safe, desk
Breakfast meal
Reception
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Popular LocationQueensland Country Bank Stadium12 min walk
  • Popular LocationMagnetic Island Ferry Terminal16 min walk
  • Popular LocationTownsville Entertainment & Convention Centre3 min drive
  • AirportTownsville, QLD (TSV)16 min drive

Room options

View all photos for Two Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment - Eco Green Stay

10/10 Exceptional
  • 915 sq ft
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Premier One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment

8.9/10 Excellent
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

8.6/10 Very Good
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View King Room - Eco Green Stay

  • Sleeps 2
  • 1 King Bed

View all photos for City View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

City View 1 Bedroom Apartment

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment - Eco Green Stay

  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room

Premium bedding, minibar, in-room safe, desk

Stadium View King Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment - Eco Green Stay

10/10 Exceptional
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (King and Sofa)

9.5/10 Exceptional
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior Room - Eco Green Stay

9/10 Wonderful
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room

Premium bedding, minibar, in-room safe, desk

City View King Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment - Eco Green Stay

  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

City View King Room - Eco Green Stay

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

9.5/10 Exceptional
  • 915 sq ft
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

9.6/10 Exceptional
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier King Room - Eco Green Stay

  • Sleeps 2
  • 1 King Bed

View all photos for City View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

City View 1 Bedroom Apartment - Eco Green Stay

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment

9.3/10 Wonderful
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Check out before 8am - 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Check out before 8am - 1 Bedroom Apartment

  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Townsville

South Townsville stay.At this South Townsville hotel, you'll be within a 5-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).

What's nearby

  • Queensland Country Bank Stadium - 12 min walk
  • Castle Hill - 14 min walk
  • The Strand Beach - 15 min walk
  • Magnetic Island Ferry Terminal - 16 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • Cowboys Leagues Club - 5 min walk
  • IMC Steak House - 2 min walk
  • Molly Malones Irish Pub - 9 min walk
  • A Touch of Salt - 4 min walk
  • Wild Rice Laos & Thai Cuisine - 5 min walk

About this property

Grand Hotel and Apartments Townsville

4.5-star luxury hotel near Magnetic Island Ferry Terminal
Grand Hotel and Apartments Townsville offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The luxury Grand Hotel and Apartments Townsville also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Grand Hotel and Apartments Townsville offers 106 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Townsville hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (AUD 15 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

How close is Grand Hotel and Apartments Townsville to the airport?

Grand Hotel and Apartments Townsville is 4.6 mi (16-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on May 25, 2024 start from $100.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel and Apartments Townsville have an airport shuttle?

Airport shuttle services are not available at Grand Hotel and Apartments Townsville.

How close is Grand Hotel and Apartments Townsville to the beach?

This hotel is a short 15-minute walk from The Strand Beach and 2.6 mi (9-min drive) from Pallarenda. Don't forget your sunscreen!

Does Grand Hotel and Apartments Townsville offer free breakfast?

Grand Hotel and Apartments Townsville does not offer free breakfast.

Is there a casino at Grand Hotel and Apartments Townsville?

No, there is no casino at this hotel.

What time is check-in at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Grand Hotel and Apartments Townsville?

Free parking is not available at this hotel. Self parking is available for AUD 15 per night.

Does Grand Hotel and Apartments Townsville have a pool?

Grand Hotel and Apartments Townsville features an outdoor pool.

Does Grand Hotel and Apartments Townsville have a spa?

There are no spa services available at this hotel.

How close is Grand Hotel and Apartments Townsville to downtown Townsville?

Grand Hotel and Apartments Townsville is 0.2 mi away from Townsville.

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 999 reviews" "
Rating 8 - Good. 315 out of 999 reviews" "
Rating 6 - Okay. 73 out of 999 reviews" "
Rating 4 - Poor. 27 out of 999 reviews" "
Rating 2 - Terrible. 20 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were very courteous & friendly. We arrived earlier than expected and they were happy to ask housekeeping to clean our room as a priority so we could check in early. Nice, clean room. Comfortable bed. Great restaurants nearby.
Stayed 1 night in Feb 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were told that it would be an extra $25 per night for parking, then got in the elevator where it advertised accommodation included free undercover parking.
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Booked in last minute the morning after Cyone Kirralee crossed the coast and you would not have known more than half of Townsville had no power. The staff were efficient at checkin considering some had no power themselves at home. I had requested online if we could have a high floor and upon check in this was confirmed. We stayed in a 1 bedroom suite which was roomy with a decent size balcony. If the football had of been on we would have been able to see people in the stands. The pillow menu is a must. Choice of regular, latex or feather down. Once chosen delivered to door with 10min. There is no restaurant onsite but close enough to walk to plenty of options. Rooms are very quiet and blockout curtains are great for a sleep in The only negative is the step in bath/ shower. Someone older with less mobility would have issues getting in as it is quite high.
Stayed 3 nights in Jan 2024

10/10 Excellent

kiall

Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Was there two nights for work and was very happy with the accommodation.
Stayed 2 nights in Jan 2024

8/10 Good

Emily

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy hotel room, very basic but bed very comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, Loved our 1bedroom and stoked with the rate. Loved the friendly, efficient staff. Have stayed here a few times and no doubt will be back again.
Stayed 1 night in Jan 2024

8/10 Good

Timothy

Stayed 1 night in Jan 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
We booked this through an app. Stayed one night on a grandparents/grandchildren brief trip. Booking: Easy, informative and straightforward. Check-in: Check-in was a great start to our stay. The front office staff were friendly, polite, professional and efficient. Could not ask for a better indication of an enjoyable stay. We were not dissapointed. Room: The room was a one bedroom apartment with a double bed in living room. The room was spotlessy clean and in excellent condition. The kitchen had a good sized fridge and all the amenities needed, plus more. Further the was quiet with regards to outside noise, etc. The bed was comfortable and a good nights sleep was had. Car park: An undercover car park was available. Check-out: Check-out was straight forward with no delays. Hotel Staff: To both front office and housekeeping, thank you as you ensured our stay was an enjoyable and memorable one. Location: Whether in Townsville for business or leisure, this accommodation is a stones throw from the CBD and located in the middle of some great cafes and restaurants.
Stayed 1 night in Dec 2023