Skip to main content
Beginning of main content

"The property is nice and they let me check in early. " More

By a verified traveler on Fri 26 Jul 2019

Enter dates to see availability

Hotel Description

Family-friendly 4-star hotel near The Strand Beach

Seaside stay

You'll find Castle Hill and The Strand Beach within a 15-minute walk of this Townsville hotel. Queens Gardens and Museum of Tropical Queensland are also within 2 miles (3 km).

Family-friendly fun

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Families will appreciate the children's pool, onsite laundry facilities, and babysitting. Enjoy the outdoor pool and conveniences like a picnic area and barbecue grills.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$98* Per night/room Apr 29 - Apr 30

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Queen Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pet Friendly Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Robert Towns ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Robert Towns

Everyone (2) Couples (1) Family (1)
2 out of 5
The bathroom was dirty a door panel missing in the bathroom mood on the tiles no hand towel on arrival overall very dirty room

Posted by on Mar 1, 2023

Was this review helpful to you?
4 out of 5

Posted by on Apr 26, 2022

Was this review helpful to you?
4 out of 5
The property is nice and they let me check in early.

Posted by on Jul 26, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 28, 2019 by Front desk

thanks for taking the time to review your stay, we appreciate your feedback

Property Features

The Robert Towns offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A business center and a meeting room are available. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at the family-friendly The Robert Towns. Free self parking is available. Smoking is allowed in designated areas at this 4-star Townsville hotel.

  • 47 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Townsville Station (1.8 km / 1.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Robert Towns offers 47 air-conditioned accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • LCD television
  • Refrigerator
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Toothbrush and toothpaste

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: AUD 1 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards.

Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 8:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Robert Towns
  • Comfort Inn Robert Towns Hotel
  • Comfort Inn Robert Towns Hotel Townsville
  • Comfort Inn Robert Towns Townsville
  • Robert Towns Comfort Inn
  • Comfort Inn Townsville
  • Townsville Comfort Inn
  • The Robert Towns Hotel
  • Comfort Inn Robert Towns
  • The Robert Towns Townsville
  • The Robert Towns Hotel Townsville

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://travel.travelocity.com/Townsville-Hotels-The-Robert-Towns.h184775-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Townsville-Hotels-The-Robert-Towns.h184775-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Townsville-Hotels-The-Robert-Towns.h184775-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.