The Robert Towns

4.0 star property
Family-friendly 4-star hotel near The Strand Beach

Choose dates to view prices

Photo gallery for The Robert Towns

Pet Friendly Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Outdoor pool, sun loungers
Property entrance
Reception
Family Room | Bathroom | Free toiletries, hair dryer, towels
Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
261 Stanley Street, Townsville, QLD, 4810
  • Popular LocationCastle Hill8 min walk
  • Popular LocationMagnetic Island Ferry Terminal2 min drive
  • Popular LocationQueensland Country Bank Stadium3 min drive
  • AirportTownsville, QLD (TSV)14 min drive

Room options

Standard Queen Room

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Pet Friendly Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

1 Bedroom Apartment

  • 538 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Family Room

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Deluxe Twin Room

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Queen Deluxe Room

8.5/10 Very Good
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

Twin Room

8.1/10 Very Good
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About the neighborhood

Townsville

Seaside stay .You'll find Castle Hill and The Strand Beach within a 15-minute walk of this Townsville hotel. Queens Gardens and Museum of Tropical Queensland are also within 2 miles (3 km).

What's nearby

  • Castle Hill - 8 min walk
  • The Strand Beach - 12 min walk
  • Magnetic Island Ferry Terminal - 2 min drive
  • Townsville Entertainment & Convention Centre - 3 min drive
  • Queensland Country Bank Stadium - 3 min drive

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • The TapHouse Townsville - 6 min walk
  • McDonald's - 7 min walk
  • City Lane & City Arcade - 7 min walk
  • Cowboys Leagues Club - 9 min walk
  • Cafe Bambini - 7 min walk

About this property

The Robert Towns

Family-friendly 4-star hotel near The Strand Beach
The Robert Towns offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A business center and a meeting room are available. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the family-friendly The Robert Towns. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Townsville hotel.

  • 47 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room
The Robert Towns offers 47 air-conditioned accommodations with safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: AUD 1 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards.
    Contactless check-in and contactless check-out are available.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

How close is The Robert Towns to the airport?

The Robert Towns is 4.2 mi (14-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at The Robert Towns?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at The Robert Towns on May 27, 2024 start from $80.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Robert Towns have an airport shuttle?

Airport shuttle services are not available at The Robert Towns.

How close is The Robert Towns to the beach?

This hotel is a short 12-minute walk from The Strand Beach and 13.5 mi (65-min drive) from Horseshoe Bay Beach. Don't forget your sunscreen!

Does The Robert Towns offer free breakfast?

The Robert Towns does not offer free breakfast.

Is there a casino at The Robert Towns?

No, there is no casino at this hotel.

What time is check-in at The Robert Towns?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at The Robert Towns?

This hotel offers free self parking.

Does The Robert Towns have a pool?

The Robert Towns features an outdoor pool and a children's pool.

Does The Robert Towns have a spa?

There are no spa services available at this hotel.

How close is The Robert Towns to downtown Townsville?

The Robert Towns is 0.3 mi away from Townsville.

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 181 out of 713 reviews" "
Rating 8 - Good. 272 out of 713 reviews" "
Rating 6 - Okay. 136 out of 713 reviews" "
Rating 4 - Poor. 72 out of 713 reviews" "
Rating 2 - Terrible. 52 out of 713 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Neat, tidy and comfy.
Stayed 1 night in Feb 2024

6/10 Okay

Holly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is super close to the city. Has outdated bathroom and a shower from 1960. The bed was comfy. The staff were nice. It’s not worth $400 a night
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Peter

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

belinda

Liked: Cleanliness, staff & service, amenities
Staff are great
Stayed 1 night in Jan 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
As a repeat customer, I was pleasantly surprised by the large upstairs room which was clean and quiet. The staff were responsive and had convenient options for my late check in/early check out needs.
Stayed 1 night in Dec 2023

8/10 Good

Sharon

Stayed 1 night in Jan 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice cheap economic hotel. Nice pool a bit deceptive say 1.1 meter deep when maybe 1.5 and 2 m mark maybe 3 metres but great deep pool. Easy walk to town except for the extreme heat
Stayed 2 nights in Dec 2023

10/10 Excellent

Debra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Very convenient with the kids
Stayed 4 nights in Dec 2023