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4.7 out of 5

"It is in the perfect location, has very helpful and friendly staff, and the hotel is beautiful and unique! " More

By a verified traveler on Mon 30 Sep 2019

Hotel Description

4.5-star luxury hotel near Vancouver Waterfront, connected to the convention center

City center retreat

At this Coal Harbour hotel, you'll be well placed to visit Vancouver Convention Centre and Canada Place, both steps away. Vancouver Waterfront and Granville Street are also within half a mile (1 km).

Award-winning

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, 24-hour business center, and valet parking. There's a health club on site, and a 24-hour front desk and a rooftop terrace are also provided.

Comfy beds, WiFi

The 489 soundproofed guestrooms offer WiFi and comfy beds. Other amenities include 24-hour room service, wired Internet, and flat-screen TVs with satellite channels.

Fairmont City View Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$179* Per night/room Nov 25 - Nov 26

Harbor View Suite, 1 King Bed with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

West Coast Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Harbor and Stanley Park View Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Harbor and Stanley Park View Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Harbor and Stanley Park View Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fairmont Waterfront ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Waterfront

Everyone (5) Couples (1) Family (3)
5 out of 5

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 5, 2019 by Aurelie Stoeckel

Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

5 out of 5
It is in the perfect location, has very helpful and friendly staff, and the hotel is beautiful and unique!

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Bob

Thank You for taking time to review Your stay. We are very glad to hear it met Your expectations!

5 out of 5
Greqt location along the waterfront. Attentive staff

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 3, 2019 by Aurelie Stoeckel

Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront. We take great pride in our excellent location, in the heart of downtown Vancouver. I'm delighted that you were able to take advantage of it during your stay. Sincerely, Aurelie Stoeckel Guest Experience Manager

5 out of 5
Very close to cruise terminal. Next door. The Hotel even took your luggage over their for you. Would recomend Hotel to anyone.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Ken Flores

Thank you for taking the time to share such a great review and for your high recommendation to others. I am so pleased that you could experience the convenience of our luggage transfer service to the cruise terminal. We hope you will return soon for another visit! Sincerely, Ken Flores General Manager

4 out of 5
Near cruise ship docks, public transportation, restaurants, very vibrant location.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 16, 2019 by Aurelie Stoeckel

Thank you for your compliments on our prime downtown location! We are glad you enjoyed it. Sincerely, Aurelie Stoeckel Guest Experience Manager

5 out of 5
It was very convenient, hotel and room was very clean. Staff was very professional, friendly and helpful

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Aurelie Stoeckel

Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront! Sincerely, Aurelie Stoeckel Guest Experience Manager

5 out of 5
Easy access from cruise ship. Clean and comfortable rooms. Concierge helpful

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by Aurelie Stoeckel

Thank you for your 5-stars rating! I am very pleased to know that we were able to provide you with an excellent post-cruise stay and that you appreciated our prime location, right across the cruise ship terminal. We hope you are planning another trip to Vancouver and we can be your hotel of choice once again! Sincerely, Aurelie Stoeckel Guest Experience Manager

5 out of 5
Proximity to the port; staff’s helpfulness great time there

Posted by on May 11, 2019

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Comment from Hotel Management

May 13, 2019 by Aurelie Stoeckel

Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

5 out of 5
The room was impeccable beautiful and comfortable. The staff was nothing less than attentive.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 10, 2019 by Aurelie Stoeckel

My sincere thanks for your great feedback and accolades for our staff! Sincerely, Aurelie Stoeckel Guest Experience Manager

4 out of 5

Terrific Hotel w/One Caveat

Pros: Good/pleasant hotel staff, great concierge staff, great views, ARC restaurant.
Cons: Bathrooms need complete overhaul (including ditch the tubs and put in modern showers); elevators, general room condition.
Location: Great location; lots of things are close and easy to het to.
The hotel overall is excellent--although some of the rooms (especially bathrooms) and the elevators could certainly use a remodel. Concierge staff is fabulous. Restaurant is pleasant. We stayed twice--at both ends of a week on the Rocky Mountaineer. The first weekend was made up of two reservations--both at the same price point (I won't bore you with why). A week before our stay I called the hotel and requested the two reservations be treated as one--so we would not have to change rooms, etc. The woman I spoke said it was all taken care of. When we checked in, however, (at 1 in the morning), they acted like they knew nothing about my call or the resolution that was arranged. Although we ended up in a nice harbor/Stanley Park view room, it took longer than necessary, and they failed to deliver to us an important letter from Rocky Mountaineer until it was too late. When I complained to a desk clerk about the internal missed communication, he merely apologized and that was it. When I complained to an obviously more experienced clerk at checkout, he was gracious enough to offer to comp our breakfast and minibar charge. We certainly appreciated that gesture. The weekend after the train trip was flawless--great harbor view room and impeccable service.

Posted by , from San Antonio, TX on Aug 7, 2018

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Fairmont Waterfront, you'll find an outdoor pool, a health club, a steam room, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. There are 14 meeting rooms available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Fairmont Waterfront. Parking is available for a fee. This 4.5-star Vancouver hotel is smoke free.

  • 489 guestrooms or units
  • 23 levels
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver Intl. Airport (YVR) (14.4 km / 8.9 mi)
  • Train station: Vancouver Waterfront Station (0.4 km / 0.2 mi)
  • Metro station: Waterfront Metro Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Waterfront offers 489 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

ARC - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

ARC Bar - This bar specializes in local cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, a steam room, and complimentary bicycles.

  • Golfing nearby
  • Free bicycles on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35 per accommodation, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 35 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 13.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 56 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night (in/out privileges)
  • Pet fee: CAD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Waterfront
  • Fairmont Waterfront Hotel
  • Fairmont Waterfront Hotel Vancouver
  • Fairmont Waterfront Vancouver
  • Waterfront Fairmont
  • Fairmont Waterfront Hotel
  • Hotel Fairmont Waterfront Vancouver
  • Hotel Fairmont Waterfront
  • Fairmont Waterfront Hotel Vancouver
  • Fairmont Waterfront Vancouver
  • Vancouver Fairmont Waterfront Hotel
  • The Fairmont Waterfront
  • Fairmont Waterfront Hotel
  • Fairmont Waterfront Vancouver
  • Fairmont Waterfront Hotel Vancouver

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fairmont Waterfront is listed in the 2012 Condé Nast Traveler Top 100 List.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.