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4.3 out of 5

"Parking arrangements for the coustmer was not at all friendly or money saving , usually a big hotel like Pinnacle Harbour front , should have parking ... " More

By a verified traveler on Tue 28 Jan 2020

Hotel Description

4-star eco-friendly hotel near Vancouver Waterfront

Oceanside stay

A stay at this Coal Harbour hotel places you steps from United States Consulate and a 5-minute walk from Vancouver Waterfront. Robson Street and Canada Place are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and conveniences like a 24-hour front desk and concierge services.

Free Internet, LCD TVs

Featuring conveniences like sitting areas and refrigerators, the 442 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Cityside Accessible King

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Patio

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, View (Harbour View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Room, 2 Double Beds (Cityside)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Harbor View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Pinnacle Hotel Harbourfront ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pinnacle Hotel Harbourfront

Everyone (11) Couples (3) Family (5)
4 out of 5

Posted by on Feb 12, 2020

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3 out of 5
Parking arrangements for the coustmer was not at all friendly or money saving , usually a big hotel like Pinnacle Harbour front , should have parking available for the guests

Posted by on Jan 28, 2020

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5 out of 5
Love it... Perfectly situated in walking distance to great hotels and tourist sites. Staff are friendly, accommodating and willing to lend a helping hand. Aside from a singular server in the hotel's restaurant who on more than one occasion attempted to ignore and bypass us to assist fair-skinned guest, the stay was very pleasant.

Posted by , from Seattle on Dec 23, 2019

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4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Oct 14, 2019 by Deirdre

Dear guest, thank you for your review. We hope that you will consider us again for the future. Warmest regards, Hotel Management

5 out of 5
Best perks: incredible views, privacy, balcony. Downside: parking fees and lack of restaurants within walking distance.

Posted by on May 27, 2019

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Comment from Hotel Management

May 27, 2019 by Joshua Khamala

Dear Traveler, Thank you for providing us with your positive review regarding your stay with us. We are happy that you enjoyed the room and hotel in general. We apologise regarding parking - we have actually the lowest parking rates on the Bayshore area, besides the convention centre. AS for restaurants, they are plenty of restaurants around the hotel just to name a few - cactus club by the water, showcase across the street at the Marriott and Chewie's a block from us. Thanks

5 out of 5
Beautiful Harbor view. They have free bike rentals. Super helpful and friendly staff. The location couldn't be more perfect walking distance to Stanley Park, Gastown & so much more. Right on the Vancouver Sea Wall biking/walking path.

Posted by on Apr 9, 2019

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5 out of 5
Booked 4 nights water front room. The LOCATION TO DIE FOR!!! So my review based on the location. The best you can get for the money! We walked to all the restaurants downtown. Gas town 5 min walk. Everything else 1 min walk. Rooms were clean. Will definitely come back here. On the other hand if the hotels around this area 20% more expensive I would spend the extra money. But for 50% more this place is 5stars

Posted by on Feb 8, 2019

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4 out of 5
Alex, the Concierge was the best. She was beyond helpful! She knows Vancouver and provided intimate details of sites to see to places to eat. We witnessed Alex graciously assist each person with a smile on her face the entire time. The only concern we had was with the service at the restaurant. It was too slow.

Posted by on Dec 5, 2018

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Comment from Hotel Management

Dec 10, 2018 by Guest Services

Good Morning and thank you for your review. We are happy to hear your feedback especially with regards to Alex, we are lucky to have her. I am sorry to hear your experience in the restaurant was not up to par and will pass your feedback onto P2B directly. Kind Regards,

3 out of 5
I thought the hotel was decent. The room itself was standard. I did have a great view of the harbor, which was nice. For some reason the room had very loud noises. The fridge was very loud as well some other noises coming from what seemed to be the fan, even though it wasn't even on. Also, for some reason we got a knock at the door at 2:45 in the morning from housekeeping, saying we ordered toothpaste from them. This person kept on knocking, i thought i was dreaming at first. Anyway, i brought it up to the front desk to see what it was about, and her response was "that doesnt usually happen". I didnt know what to say next. It also had complimentary bikes. That was nice. Overall it was a ok experience, but dont think i will be coming back. Sorry.

Posted by , from San Francisco on Oct 24, 2018

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Comment from Hotel Management

Oct 31, 2018 by Nakul

Dear Daniel, Thank you for staying with us, and for taking the time to submit a review. We appreciate your valuable feedback, and we take our guests comments and concerns seriously. Please be sure that your comments will be passed on to the concerned departments for investigation. We are disappointed to hear that your stay with us did not meet your expectations. We hope you give us another chance to serve you. Thank you, Nakul Hegde Assistant Front Office Manager

5 out of 5
We had a beautiful view of the harbor and the room was delightful. The staff was very friendly and helpful when trying to find restaurants or places to shop.

Posted by , from Vancouver BC on Aug 11, 2018

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About the Pinnacle Hotel Harbourfront

Location 1133 Hastings St W, Vancouver, BC V6E3T3

Property Features

Pinnacle Hotel Harbourfront offers its guests an indoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 24004 square feet (2230 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Pinnacle Hotel Harbourfront. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.

  • 1 building
  • 442 guestrooms or units
  • 19 levels
  • 24004 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver Intl. Airport (YVR) (14.7 km / 9.2 mi)
  • Train station: Vancouver Waterfront Station (0.8 km / 0.5 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pinnacle Hotel Harbourfront offers 442 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

P2b bistro and bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35.00 per accommodation, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14 and CAD 31 per person (approximately)
  • Self parking fee: CAD 29 per night
  • Valet parking fee: CAD 35 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbourside Hotel Vancouver
  • Renaissance Harbourside
  • Renaissance Harbourside Hotel
  • Renaissance Harbourside Hotel Vancouver
  • Renaissance Hotel Harbourside
  • Renaissance Vancouver Harbourside
  • Pinnacle Hotel Harbourfront Vancouver
  • Renaissance Vancouver Hotel Harbourside
  • Vancouver Harbourside
  • Vancouver Hotel Harbourside
  • Pinnacle Hotel Vancouver Harbourfront
  • Pinnacle Hotel Harbourfront
  • Pinnacle Vancouver Harbourfront
  • Pinnacle Harbourfront
  • Renaissance Vancouver
  • Vancouver Renaissance
  • Pinnacle Harbourfront Vancouver
  • Pinnacle Harbourfront
  • Pinnacle Hotel Harbourfront Hotel
  • Pinnacle Hotel Harbourfront Vancouver
  • Pinnacle Hotel Harbourfront Hotel Vancouver

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.