4/10 Poor
Rene B.
Nov 15, 2023
Disliked: Cleanliness, staff & service
This property is definitely NOT catered to tourists specifically to those who are visiting Amsterdam for the very first time which is my case. The property is very FAR to the city center and is NOT easily accessible using the public transit. The closest bus stop in the area igoing to Amsterdam Central is 1.1 miles away walk and it is not an easy walk specially when it is raining. If you use google maps to navigate going to the hotel from the closest bus stop, you will end up on the other side of the pond opposite the property and you will have to retrace your walk so you can get back to the hotel. I would like to be fair in my review and would like to give credit to a couple of staff for at least providing me with VERY MINIMAL help as to how to get around the place so I can explore the city center, but most of the time the front desk staff will try to prioritize the work they have in their computers rather than prioritizing a client standing in front of the reception. I was even told by one of the staff on a heavy rainy day that it is better to walk the 1.1 miles than waiting for a ride going to the bus station! This hotel in this location is NOT a good place to stay as tourist and will definitely NOT recommend this to my family, friends, and other travelers who are just visiting Amsterdam! I asked one of the staff what clientele do they cater to and was told mostly locals attending seminar or meeting. I think staff should be mindful to all clients’ needs!
Rene B.
Stayed 6 nights in Nov 2023