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Hotel Zihua Caracol

2.5 star property
Hotel near La Ropa Beach in Zihuatanejo

Choose dates to view prices

Photo gallery for Hotel Zihua Caracol

2 restaurants, breakfast served
Exterior
Suite Familiar | Hypo-allergenic bedding, in-room safe, individually furnished
2 restaurants, breakfast served
Lobby
Reviews
7.2

Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO, 40880
  • Popular LocationLa Madera Beach2 min walk
  • Popular LocationLa Ropa Beach8 min drive
  • Popular LocationLas Gatas Beach16 min drive
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)20 min drive

Room options

View all photos for Suite King Size

Suite King Size | Hypo-allergenic bedding, in-room safe, individually furnished

Suite King Size

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually furnished

Standard Room, 2 Double Beds

7.1/10 Good
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Familiar

Suite Familiar | Hypo-allergenic bedding, in-room safe, individually furnished

Suite Familiar

  • 452 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room King Size

Standard Room King Size | Hypo-allergenic bedding, in-room safe, individually furnished

Standard Room King Size

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room Standard

10/10 Exceptional
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Zihuatanejo

Heart of Zihuatanejo.At this Playa La Ropa hotel, you'll be within a 5-minute walk of La Madera Beach and Zihuatanejo Bay. Kioto Plaza and Principal Beach are also within half a mile (1 km).

What's nearby

  • La Madera Beach - 2 min walk
  • Zihuatanejo Bay - 3 min walk
  • Fisherman's Walk - 12 min walk
  • La Ropa Beach - 8 min drive
  • Las Gatas Beach - 16 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • Terracita Beach - 6 min walk
  • Kau-Kan - 2 min walk
  • Boxha Café - 4 min walk
  • Mr Lalo - 7 min walk
  • Margaritas - 3 min walk

About this property

Hotel Zihua Caracol

Hotel near La Ropa Beach in Zihuatanejo
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Hotel Zihua Caracol. Limited free parking is available on a first-come, first-served basis.

This Zihuatanejo hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Zihua Caracol offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 30-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Zihua Caracol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Early check-in fee: MXN 500 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    Contactless check-out is available.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Zihua Caracol
Zihua Caracol
Hotel Zihua Caracol Zihuatanejo
Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel
Hotel Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel Zihuatanejo

Frequently asked questions

How close is Hotel Zihua Caracol to the airport?

Hotel Zihua Caracol is 7.8 mi (20-min drive) away from the Ixtapa - Zihuatanejo Intl. Airport (ZIH) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Zihua Caracol?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Hotel Zihua Caracol on May 25, 2024 start from $72.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Zihua Caracol have an airport shuttle?

Airport shuttle services are not available at Hotel Zihua Caracol.

How close is Hotel Zihua Caracol to the beach?

This hotel is a short 2-minute walk from La Madera Beach and 9-minute walk from Principal Beach. Don't forget your sunscreen!

Does Hotel Zihua Caracol offer free breakfast?

Free breakfast isn’t provided at Hotel Zihua Caracol, but full breakfast is offered for a fee of MXN 150 for adults and MXN 90 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Zihua Caracol?

No, there is no casino at this hotel.

What time is check-in at Hotel Zihua Caracol?

Check-in start time: 3 PM; Check-in end time: 10 PM. Early check-in costs MXN 500 (subject to availability).

Is there free parking at Hotel Zihua Caracol?

This hotel offers free self parking.

Does Hotel Zihua Caracol have a pool?

Hotel Zihua Caracol features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Hotel Zihua Caracol have a restaurant?

There are 2 onsite restaurants, offering options like ocean views, al fresco dining, and happy hour.

Does Hotel Zihua Caracol have a spa?

There are no spa services available at this hotel.

How close is Hotel Zihua Caracol to downtown Zihuatanejo?

Hotel Zihua Caracol is 0.2 mi away from Zihuatanejo.

Hotel Zihua Caracol Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 200 reviews" "
Rating 8 - Good. 76 out of 200 reviews" "
Rating 6 - Okay. 52 out of 200 reviews" "
Rating 4 - Poor. 22 out of 200 reviews" "
Rating 2 - Terrible. 10 out of 200 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Fern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and garden area. Roof top view is beautiful
Stayed 10 nights in Jan 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 2 nights in Dec 2023

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No service at all, no coffee, shower was cold and hard to use
Stayed 1 night in Jan 2024

6/10 Okay

Jo-Ann

Liked: Cleanliness, staff & service
January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
Stayed 8 nights in Jan 2024

6/10 Okay

Nancy

Traveled with family
Disliked: Staff & service
They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
Stayed 5 nights in Dec 2023

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness
Sheets were dirty. Loud music from the restaurant.
Stayed 1 night in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .
Stayed 10 nights in Mar 2023

8/10 Good

Robert, Sherwood Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.
Stayed 7 nights in Mar 2023

6/10 Okay

Colleen, Port Moody

Stayed 7 nights in Feb 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.