6/10 Okay
April, Indianapolis
Traveled with family
Apr 23, 2024
Liked: Cleanliness, property conditions & facilities
The property is very pretty and well kept. Food was nothing spectacular and service in most areas was lacking. Italian restaurant food took a really long time to be brought out and was just like warm, steak house food was is but again not really all that hot for the time we had to wait to be served. We did love the JapaneseAsian restaurant, Food and service at this restaurant was the best we got in any food area. No pool side service for drinks and shows were not that great. No drink service at shows. Bars were hard to find and many of the general buffets and bars had hours listed online in their app but they weren’t up to date each day. Several times it would say open but you would go and it was closed. Tropical drinks were only served at pool bars and when the pools were closed you were left to find a bar that was open but could any get drinks on the rocks or mixed drinks no tropical drinks. Pool bars never stirred the drinks and used premixed mixers so alcohol was all at the top of the drink.
Overall was not what I expected based on other chains with all inclusive we have been too. They really try to push you to join their “club” so you can get all the full services you would expect for what you paid for your room as a non member.
April
Stayed 7 nights in Apr 2024