SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel near San Francisco Bay in San Rafael

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily self-serve breakfast
Combined shower/tub, hair dryer, towels
Reviews
6.2

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Popular LocationDominican University of California4 min drive
  • Popular LocationLarkspur Ferry Terminal5 min drive
  • Popular LocationMarin County Civic Center5 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)42 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6/10 Very Good
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.5/10 Good
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

San Rafael

In San Rafael .Within 2 miles (3 km) of this San Rafael hotel, you'll find Marin Country Mart and Mission San Rafael Arcangel. San Rafael Pacifics Albert Park and Larkspur Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Mission San Rafael Arcangel - 3 min drive
  • Dominican University of California - 4 min drive
  • Larkspur Ferry Terminal - 5 min drive
  • Marin County Civic Center - 5 min drive
  • Muir Woods National Monument - 18 min drive

Getting around

  • Richmond Transit Center - 13 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • Picante - 12 min walk
  • Mi Pueblo Food Center - 12 min walk
  • Burger King - 4 min walk
  • Michael's Sourdough Sandwiches - 13 min walk
  • El Pollo Loco - 11 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel near San Francisco Bay in San Rafael
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western San Rafael also features a vending machine, complimentary newspapers in the lobby, and RV/bus/truck parking. Free self parking is available.

This San Rafael hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site
SureStay Hotel by Best Western San Rafael offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

How close is SureStay Hotel by Best Western San Rafael to the airport?

SureStay Hotel by Best Western San Rafael is 29.4 mi (35-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on Jun 9, 2024 start from $108.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western San Rafael have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western San Rafael.

How close is SureStay Hotel by Best Western San Rafael to the beach?

This hotel is 5.2 mi (11-min drive) from McNears Beach Country Park and 12.7 mi (30-min drive) from Muir Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western San Rafael offer free breakfast?

SureStay Hotel by Best Western San Rafael offers free self-serve breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western San Rafael?

No, there is no casino at this hotel, but San Pablo Lytton Casino (17-min drive) is nearby.

What time is check-in at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at SureStay Hotel by Best Western San Rafael?

This hotel offers free self parking.

Does SureStay Hotel by Best Western San Rafael have a pool?

SureStay Hotel by Best Western San Rafael does not have a pool.

Does SureStay Hotel by Best Western San Rafael have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western San Rafael to downtown San Rafael?

SureStay Hotel by Best Western San Rafael is 1.5 mi away from San Rafael.

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.2
Rating 10 - Excellent. 135 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 262 out of 1001 reviews" "
Rating 4 - Poor. 179 out of 1001 reviews" "
Rating 2 - Terrible. 170 out of 1001 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Brala

Disliked: Amenities
Small room no window view near freeway but cheaper as a result
Stayed 2 nights in Feb 2024

8/10 Good

Keevan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the freeway. Friendly staff and simple continental breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Holly

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Claudia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room.
Stayed 3 nights in Jan 2024

4/10 Poor

Steve

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room had a refrigerator that had leaked onto the floor in front of it causing a large soft spot that had saturated the floor and smelled awful. When I went to explain to the owner it didn't seem that this was the first time he was told about it. We then were transferred to a room that had ran out of shampoo and soap in the shower containers. There were 2 towels and one wash cloth. Also, there was no toilet paper roller. It had an oder, not as bad as the first room but did not smell clean. On the outside it was kind of scary looking with multiple people walking around that clearly weren't there to stay. Worst Best Western we have ever stayed at.
Stayed 1 night in Dec 2023

4/10 Poor

Sharaeh

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Loud at night
Really loud at night and not much of a "breakfast".
Stayed 1 night in Dec 2023

8/10 Good

Farman

Stayed 1 night in Dec 2023

8/10 Good

Amanda

Stayed 1 night in Dec 2023

8/10 Good

Maria T may

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that was very clean , just some of the staff was little rude at times
Stayed 3 nights in Dec 2023

4/10 Poor

Bishnubrata

Stayed 1 night in Oct 2023