4/10 Poor
James
Feb 25, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Overpriced and below average accommodations.
Overpriced and far from perfect. Should have stayed elsewhere.
I booked two nights for a pre-Valentines weekend with my Wife and had to stay in two different rooms Friday and Saturday since they were fully booked.
First thing to go wrong was the check-in process. Since we were arriving past 7pm we were told there would be no one available at the front desk so we had to get our key from a lock box with instructions to get to our room and had to give a credit card number over the phone.
First night's stay was in the Deluxe King Room #7 on the 3rd floor. First impressions were it is in dire need of a makeover. My Wife and I were both disappointed since this was supposed to be a nice addition to our dinner reservations at The French Laundry Saturday. We looked at each other and could only say that at least the hotel is in walking distance to the restaurant. I still can't figure out the whole decor of the room. It's just old, boring and dim looking.
We switched rooms at 11am and this time stayed in Room #3 the Petite Queen on the 2nd floor. The room is smaller than a dorm room and laughable with two people in it. It is that small.
So the Deluxe King was $466.57 and Petite Queen was $362.88 and I'm sitting here still trying to figure out why?!
Breakfast options in the morning are good but hot items are luke warm and so is the coffee.
The exterior, lobby and dining area are the best looking of the place and that's not saying much.
I would never stay here again.
James
Stayed 1 night in Feb 2024