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"Carpet was dirty, stains all over the room, blow drier was dirty, they had taped the carpet down with duct tape at the bathroom door and our darkening ... " More

By a verified traveler on Sun 29 Sep 2019

Hotel Description

Hotel near Mall of Abilene in Abilene

In Abilene

You'll find Mall of Abilene and McMurry University within 3 miles (5 km) of this hotel. Also, Amy Graves Ryan Little Theatre is within 3 miles (5 km) and Abilene Regional Medical Center is within 6 miles (10 km).

Renovated in 2021

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 66 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and ironing boards.

Premium Studio Suite, Non Smoking, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$80* Per night/room May 18 - May 19

Premium Room, 2 Queen Beds, Non Smoking, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Big Country Hotel & Suites ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Big Country Hotel & Suites

Everyone (1) Couples (1) Family (2)
2 out of 5
Was given a room already occupied, No apologies. New room didn’t have a toilet lid. Elevator broke so we had to use stairs fir 3rd floor room and employees never apologized

Posted by on Mar 8, 2021

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3 out of 5
Carpet was dirty, stains all over the room, blow drier was dirty, they had taped the carpet down with duct tape at the bathroom door and our darkening curtain had rips on it letting light in. The bed was comfy, 3 rd floor was quiet so that was good.

Posted by on Sep 29, 2019

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3 out of 5
I understand that this property has recently been bought out. There was no use of facilities, pool, or workout room. There were loose tiles on the floor in the bathroom and some molding missing. I hope the new owners putting some money into it and make it the place it could be. It’s seem to have good layout and format. The breakfast was very good in the area

Posted by on Aug 2, 2019

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4 out of 5

Felt Welcome

Pros: Free breakfast, Quiet
Good people, quiet, clean and convenient...Very comfortable all the way around with ample parking and amenities.

Posted by , from Austin, TX on Jan 31, 2013

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4 out of 5

This hotel made me feel welcome

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, clean, close to shopping
This is a really great place to stay! The rooms were really nice and comfortable. This is a smoke free and pet free facility which makes it clean. The only thing dissapointing was the breakfast.

Posted by , from Perryton, TX 79070, USA on Sep 27, 2012

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4 out of 5

This hotel was clean and comfortable.

The room was clean. We stayed here on our way through because we knew the name.

Posted by , from NC on Apr 18, 2011

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5 out of 5

Very nice hotel

Pros: Free breakfast, Close restaurants, Quiet
Very nice, new hotel in a great location. Hotel was pretty and clean. Breakfast was wonderful. Located near lots of restaurants and shopping centers. I would stay at this hotel and would recommend it to anyone staying in Abilene.

Posted by , from Huntsville, TX on Apr 13, 2011

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3 out of 5

Slightly above Average, Not Great

Made reservation based on Travel Website rating. They had Wingate listed as top rated hotel in Abilene. Hotel was very clean and well appointed, interior was furnished similar to a newer Hampton Inns and Suites. Was traveling on business and had booked two rooms that were pre-paid for three nights. Upon check-in the front desk could only find one of our reservations. I provided the confirmation numbers and they stated they sometimes had problems with getting reservations from Travel Website through their central reservations office. They had to book the 2nd room manually and assured that everything else was OK and I would not be charged. The next afternoon the front desk called my co-worker's room and asked if he was staying a 2nd night. He explained that he was booked for three days and the room had been pre-paid. The front desk apologized and acknowledged the error. After leaving the room that afternoon, my co-worker returned later that evening and his key had been de-activated. He had to get it re-activated and again there was confusion regarding the length of stay and the fact we had pre-paid for the room. The staff was friendly, never rude but it was inconvenient to deal with the lost booking. While the rooms were clean and very new, you can easily hear the activity and muffled conversations in the adjoining rooms. Also, my room was on the 2nd floor and I could hear every footstep of the person in the room above me. The breakfast is OK, they serve instant scrambled eggs which have little to no flavor. We opted to eat there during our first morning and decided afterwards to eat at a restaurant. Probably will try another hotel on my next visit to Abilene.

Posted by on Feb 26, 2011

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5 out of 5

The hotel was excellent!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Good location. Many restaurants and stores within walking distance. Very clean and warm atmosphere. It would be my first choice again!

Posted by , from Kunming, China on Feb 8, 2011

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1 out of 5

Won't stay here again.

There were only 3 cars in the parking lot. When checking in we asked if we could have a room with 2 double beds instead of 1 king and were told that the "system" wouldn't let them make any changes. Once in our room we asked for an additional blanket and were told that all of the blankets were currently on beds in rooms and even though only 4 rooms were occupied, they couldn't go in and get us the requested blanket. Never again.

Posted by on Feb 3, 2011

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About the Big Country Hotel & Suites

Location 3010 Catclaw Drive, Abilene, TX 79606

Renovations + Closures

The property will be renovating from April 1 2021 to May 31 2021 (completion date subject to change). The following areas are affected:

  • Front desk
  • Lobby
  • Swimming pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 900 square feet (84 square meters). A spa tub, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Big Country Hotel & Suites. Free self parking is available. A complete renovation of Big Country Hotel & Suites was completed in March 2021. This Abilene hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Abilene, TX (ABI-Abilene Regional) (15.7 km / 9.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Big Country Hotel & Suites offers 66 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Renovation of all guestrooms was completed in March 2021.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a spa tub.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Wingate Abilene
  • Wingate Wyndham Abilene
  • Wingate Wyndham Hotel Abilene
  • Wyndham Abilene
  • Wingate By Wyndham Abilene Hotel Abilene
  • Big Country Hotel Abilene
  • Hotel Big Country Hotel & Suites Abilene
  • Abilene Big Country Hotel & Suites Hotel
  • Hotel Big Country Hotel & Suites
  • Big Country Hotel & Suites Abilene
  • Big Country Hotel
  • Wingate By Wyndham Abilene
  • Big Country Abilene
  • Big Country
  • Big Country & Suites Abilene
  • Big Country Hotel & Suites Hotel
  • Big Country Hotel & Suites Abilene
  • Wingate By Wyndham Abilene Hotel Abilene
  • Big Country Hotel & Suites Hotel Abilene

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.