Heart of New Braunfels
Within a 5-minute walk of this New Braunfels hotel, you'll find Comal River and Schlitterbahn New Braunfels Waterpark and Resort. Christus Santa Rosa Hospital New Braunfels and CHRISTUS Coushatta Health Care Center are also within half a mile (1 km).
An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A picnic area, a computer station, and concierge services are also on offer.
Jun 10, 2022 by Schlitterbahn Resort
Thank you for staying with us and I am so sorry to hear about the issues you had during your stay. I will remind the agent about the importance of providing the loft gate codes. I will also reach out to the call center manager to let her know of the treatment you received over the phone that is not acceptable and i sincerely apologize for that. Please come back and stay with us.
Apr 15, 2022 by Schlitterbahn Resort
Thank you for staying with us and we are so happy to hear you enjoyed the location. We are in process of updating the furniture and we are sorry to hear you had an older bed. Please come back and stay with us again.
Mar 15, 2022 by Schlitterbahn Resort
Thank you for your honest review. We have 7 different sections to our resort with a wide variety of units to select from, I am so sorry we were not able to accommodate you during your stay. We hope in the future you give us another chance and come back and stay with us.
Oct 18, 2021 by Schlitterbahn Resort
Thank you for staying with us and we sincerely apologize for the housekeeping issues you had during your stay we will address the housekeeping team right away.
Jun 27, 2020 by Schlitterbahn Resort
Thank you for staying with us and we look forward to hosting you again soon.
Feb 17, 2020 by Schlitterbahn Resort
Thank you for staying with us. We are so happy to hear that you enjoyed the unit. We are sorry to hear that your heater wasn't working in the room and will have our maintenance team look into it right away.
Sep 30, 2019 by Christina C
. I would really like to speak with you more about your experience. I can see that while it does appear you enjoyed your stay there does seem to be some room for improvement. Thank you so much for staying with us and we do hope that you will join us again in the future. We are very sorry for any issues you have had and I can assure you we are continuously working towards the betterment of the experience we are providing.
As a guest of The Resort at Schlitterbahn, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. A computer station is on site and WiFi is free in public spaces. The Resort at Schlitterbahn also features gift shops/newsstands, a picnic area, and concierge services. Free self parking is available. This 3.5-star New Braunfels hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Resort at Schlitterbahn offers 215 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.