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4.6 out of 5

"We stayed 2 different nights. 1 stay was great. 2nd stay room smelled like dirty mop. Also employee took elevator up alone instead of waiting for us t ... " More

By a verified traveler on Mon 22 Aug 2022

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Hotel Description

3-star hotel near Port of Galveston Cruise Terminal

On waterfront

You'll be within half a mile (1 km) of Port of Galveston Cruise Terminal and 2 miles (3 km) of Galveston Seawall with a stay at this Galveston hotel. Strand Historic District and Pier 21 are also within half a mile (1 km).

Marina

Self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Room, 2 Queen Beds, Non Smoking, Harbor View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Harbor View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harbor House at Pier 21 ratings based on 34 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Harbor House at Pier 21

Everyone (12) Couples (11) Family (11)
3 out of 5
We stayed 2 different nights. 1 stay was great. 2nd stay room smelled like dirty mop. Also employee took elevator up alone instead of waiting for us to get in. Not very good customer service

Posted by , from Tempe on Aug 22, 2022

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Comment from Hotel Management

Aug 22, 2022 by Harbor House Hotel

Hello Mrs. Connelly, thank you for stay with us at Harbor House Hotel. We thank you for your feedback. We're sorry your stay didn't go well. Just to clear things up it's against our protocol for employees to ride in the elevator with guest. Also had the front desk been notified of the smell we could have corrected it. And again thank you for staying at Harbor House Hotel.

4 out of 5
Very convenient for Strand.

Posted by on Jul 13, 2022

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3 out of 5
For the price, the breakfast was terrible. Hardly anything a person like me struggling to stay fit could eat.

Posted by , from New Braunfels on Jun 28, 2022

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5 out of 5
Location

Posted by on May 2, 2022

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Comment from Hotel Management

May 10, 2022 by Harbor House Management

Thank you

5 out of 5
Happy

Posted by on Apr 13, 2022

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Comment from Hotel Management

May 10, 2022 by Harbor House Management

Thank you

5 out of 5
great place to stay if you're from far away and going on a cruise. walkable to both terminals and very charming hotel.

Posted by , from VALLEY SPRINGS on Mar 11, 2022

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Comment from Hotel Management

Apr 4, 2022 by Harbor House Management

Thank you! We hope to see you again soon.

5 out of 5
Nice place

Posted by on Jan 30, 2022

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5 out of 5
Staff very sweet and helpful. We stayed the night before a cruise. Prefect location, able to walk to cruise port with no issues.

Posted by on Jan 23, 2022

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5 out of 5

Posted by on Jan 10, 2022

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5 out of 5
The only drawback was the view outside our room windows. We had the room with the air ducts or whatever those pipes are. I didn’t really mind...we weren’t there for the window views! Nice place!!! Would definitely go again; great location to strand festivities and harbor side restaurants:))) Super fun watching the dolphins down at the water!

Posted by on Dec 5, 2021

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About the Harbor House at Pier 21

Location At Pier 21 # 28, Galveston, TX 77550

Property Features

Harbor House at Pier 21 offers its guests a marina. WiFi is free in public spaces. The business-friendly Harbor House at Pier 21 also features a front desk safe, a television in a common area, and an elevator. For a fee, parking is available. This 3-star Galveston hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Harbor House at Pier 21 offers 42 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Galveston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbor 21
  • Harbor House Pier 21
  • Harbor House Pier 21 Galveston
  • Harbor House Pier 21 Hotel
  • Harbor House Pier 21 Hotel Galveston
  • Harbor Pier
  • Pier Harbor
  • Harbor House at Pier 21 Hotel
  • Harbor House at Pier 21 Galveston
  • Harbor House at Pier 21 Hotel Galveston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.