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4.3 out of 5

"Hotel was very clean, friendly staff and close to the pier so we could get on our way for our Cruise. " More

By a verified traveler on Sun 08 Apr 2018

Hotel Description

3-star hotel near Texas Seaport Museum

On waterfront

Steps from the hotel, you'll find Texas Seaport Museum and Port of Galveston Cruise Terminal. Galveston Island Railroad Museum and Port of Galveston (Galveston Wharves) are also within half a mile (1 km).

Marina

This hotel features free WiFi in public areas, free newspapers, and self parking. Free continental breakfast is served. Dry cleaning and a safe deposit box are also provided.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 42 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. IPod docks, coffee/tea makers, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Dec 23 - Dec 24

Room, 2 Queen Beds, Harbor View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Harbor House at Pier 21 ratings based on 50 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Harbor House at Pier 21

Everyone (18) Couples (4) Family (6)
5 out of 5
Harbor view! Really nice location, and large, clean rooms.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 26, 2019 by Public Relations

We are thrilled you enjoyed the location of Harbor House along with the rooms. Please come back to see us.

4 out of 5
Clean and neat. We never really saw much staff. Restaurants close by which is nice and the cruise terminals were 2 minutes away. A good place.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 25, 2019 by Public Relations

We are pleased you enjoyed your stay at Harbor House. We hope you'll come back soon.

5 out of 5

Posted by on Oct 4, 2019

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5 out of 5
It with in walking distance from a lot of things to do

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 7, 2019 by Guest Relations

Thank you for the positive feedback regarding your stay at Harbor House. We are thrilled you enjoyed the location and we hope to see you again.

2 out of 5
The ac didnt work. We sweat our butts off all night. The shower has mildew all in the grout. I laid a towel on the floor so my daughter could shower. Everytime we went to the front desk, it was a wait.. We knocked on the counter...said hello... Nothing, noone..... Very annoying. The bathroom ammenities were nice, the sheets were cleen & the room smwlled nice. Saw dolphins from the room window. Breakfast was a disappointment and i was pretty aggrivated to wake up to a parking bill for $13/night for parking.... Not sure if Ill stay again. Sad - I really wanted to like this place

Posted by on Sep 24, 2019

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Comment from Hotel Management

Oct 7, 2019 by Guest Services

Please accept our sincere apologies regarding the issues you mentioned. Our staff should have informed you about the parking fee. The other issues you mentioned aren't common and we apologize for the inconvenience. We hope you'll consider giving us another try in the future.

5 out of 5
Location and views were great. I was told when I booked we could leave our vehicle at the hotel for no charge. Also, was not told there would be a charge for pakring there for our one night stay. However, when we arrived, was told it was $12.00 per day, or we could park at a sister hotel for free. Wasnt a big deal, but would have been nice to know that before hand.

Posted by , from Oklahoma on Sep 3, 2019

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Comment from Hotel Management

Sep 9, 2019 by Public Relations

Please accept our sincere apologies for the miscommunication. It appears we need to do some staff training. Thank you for letting us know. Despite that, we hope you enjoyed your stay.

5 out of 5
Very nice hotel, clean, comfortable, and nice staff . I would stay here again!

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 3, 2019 by Public Relations

Thank you for the glowing review. We are pleased you enjoyed Harbor House.

4 out of 5

Posted by on Aug 14, 2019

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4 out of 5
Nearness to the Harbor, restaurants and things to do there. The retail area that surrounds the Hotel is mostly vacant, makes me wonder about the health of this hotel.

Posted by on Aug 4, 2019

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5 out of 5
Harbor House is a short walk from the cruise terminal and very close to the Strand shopping area.There is also a free hourly shuttle to Hotel Galvez near Pleasure Pier on the miles-long beach. The room was well-appointed and spacious, if a bit stark. Hallways, oddly, were cold and not well lit. Staff was especially helpful and accommodating, particularly at check-in. Continental breakfast was presented efficiently.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 5, 2019 by Guest Relations

Thank you for choosing Harbor House for your recent stay in Galveston. We are pleased you enjoyed your stay as well as the location. We hope to see you again soon.

About the Harbor House at Pier 21

Location At Pier 21 # 28, Galveston, TX 77550

Property Features

Harbor House at Pier 21 offers its guests a marina. WiFi is free in public spaces. Free breakfast is served. Harbor House at Pier 21 also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available. You'll have access to the outdoor pool at a partner property. This 3-star Galveston hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (67.7 km / 42.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Harbor House at Pier 21 offers 42 air-conditioned accommodations with iPod docking stations and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12 per night
  • Extended parking fee: USD 40 per stay
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbor 21
  • Harbor House Pier 21
  • Harbor House Pier 21 Galveston
  • Harbor House Pier 21 Hotel
  • Harbor House Pier 21 Hotel Galveston
  • Harbor Pier
  • Pier Harbor
  • Harbor House at Pier 21 Hotel
  • Harbor House at Pier 21 Galveston
  • Harbor House at Pier 21 Hotel Galveston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.