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4.0 out of 5

"I wish they provided free breakfast for their guests. We stayed at a different hotel in another town and they provided complimentary breakfast every m ... " More

By a verified traveler on Tue 02 Jul 2019

Hotel Description

3-star hotel near Mall of Abilene

In shopping district

At this Abilene hotel, you'll be within half a mile (1 km) of Mall of Abilene and 3 miles (5 km) of McMurry University. Paramount Theatre and Frontier Texas are also within 6 miles (10 km).

Renovated in 2017

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$91* Per night/room May 23 - May 24

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Courtyard by Marriott Abilene Southwest/Abilene Mall South ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Abilene Southwest/Abilene Mall South

Everyone (2) Family (2)
4 out of 5
I wish they provided free breakfast for their guests. We stayed at a different hotel in another town and they provided complimentary breakfast every morning.

Posted by on Jul 2, 2019

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4 out of 5

Simple and quiet

This Marriot courtyard really didn't have anything special stand out. It was comfortable and clean which is always nice. The staff were all very friendly. The hotel location was easy to find and close to anything you would need. I'd stay again if I was heading back to Abilene. Next time I'll be sure to check out the heated pool.

Posted by , from s on Nov 22, 2016

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3 out of 5

Close to Mall of Abilene

Pros: Staff, location.
Cons: In house cable TV, lack of amenities (food). Other than that, nothing, really.
Location: Just across the street from the Mall of Abilene, so plenty of shopping awaits.
I typically do not stay at Courtyards, having an account with Hampton (my hotel of choice). This trip, the Hampton was booked up so I chose this hotel. The staff was fine, no problems there. However, what I came away with is that for the money, the Courtyard is not a good value. They have their "Bistro", but everything costs something. They don't even have free coffee! On the other hand, just down the street, the Hilton Garden Inn had free coffee for the taking and afternoon cookies (just like the Hamptons do). They also seem to use satellite for their in room cable. Lots of lousy service-both the weather channel and the PBS station out of Dallas would freeze up and pixilate, making watching impossible to do. Why they didn't go with the local cable system is probably something to do with being cheap and cutting a deal with either Dish or Direct TV. So, to sum up-hotel physically is fine. Staff is fine and friendly. Their in house cable has problems. They're too cheap to even provide coffee to their guests (unless you want to pay for Starbucks at the "Bistro"). Not a good value for the money. If you have money coming out the kazoo and don't care, then it's fine. But there are other hotels right next door that have better value for the money. Now, this may seem petty to some, and that's fine, but money isn't growing on trees and every bit counts. The extras do add up. It'll be a while before I stay at another Courtyard.

Posted by , from Oklahoma City on Oct 8, 2016

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Comment from Hotel Management

Oct 22, 2016 by Crystal Rangel

Thank you for choosing us on your stay to Abilene. We want to apologize about your experience when you stayed at our property. We are in the process of getting a new cable provider to avoid this from happening again. Also, Courtyard by Marriott's offer Starbucks in our bistro area. It is a Courtyard standard for us to provide Starbucks in our bistro for our guests. We hope you give us another chance on your next trip to Abilene. Thank you, Crystal Rangel Assistant General Manager

4 out of 5

Enjoyable stay

Pros: The room was quiet and it was easy to get to our room. The pillows were fantastic and the bed was very comfortable for a night's sleep.
Cons: The skirt around one of the beds was hand sewn together poorly making the room look cheap.
Location: Across the street from the mall. CVS just up the street. Close to the movie theater and nail spa.
My friend and I meet in Abilene for a weekend occasionally as it is halfway for each of us. Our stay at the Marriott was very nice. It was across the street from the mall and next door to one of my favorite places to eat. It was centrally located for the stores and shopping that we needed to do. One of the things we wanted but did not have there was the Continental Breakfast. There was a bar/grill area where you could pay for breakfast or other meals. I would probably stay there again.

Posted by , from Texas on Mar 24, 2015

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5 out of 5

Another great trip

My family and I went to visit the inlaws for the weekend. The Courtyard staff was friend and courteous. They greeted us with a smile and we left with the same. Housekeeping staff was great and room was clean and neat. Definitely staying here again.

Posted by , from Abilene, TX on Jun 28, 2013

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5 out of 5

Great Place...

Pros: Close restaurants, Free Internet, Quiet
Best place to stay in the area, and we've tried the others. Close to everything you need. They are very accommodating and friendly.

Posted by on Jul 26, 2012

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4 out of 5

One bad Apple...

First impressions mean a lot and when I encountered a grumpy front desk clerk upon check in, it really put a damper on the rest of my stay; despite all other employees being kind and courteous. The front desk clerk didn't really explain anything regarding the hotel services to me and when I asked any questions she responded in a ""huffy"" tone. Additionally, she made it seem that I was asking too much of her when I asked her help because I could not get the hotel computer to make me a print-out. And oh yeah, I too also thought the breakfast was a bit expensive; a would have rather paid a few dollars more and made it complementary.

Posted by on May 2, 2009

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3 out of 5

The breakfast is not complimentary - it is expensive!

I was very upset when I got up to enjoy what I thought was going to be a nice complimentary breakfast and found out that it was an additional cost. Not only was it not free - they charged $9.95 per person for it. An American cooked to order breakfast was listed as a feature of the hotel but it did not mention that it was available for an extra charge. I had chosen this hotel based on my assumption that it was complimentary like the other hotels in the area and like the other Mariott hotels that I had stayed in previously. I addressed by concerns with the person at the front desk and she sad she would tell the General Manager. Nice room and furnishings though! I felt jipped as i could have stayed somewhere else for the same money and gotten a good breakfast too. Good location - many restaurants nearby!

Posted by on Mar 25, 2008

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4 out of 5

My Home in Abilene

I have been staying here for years. Rarely have trouble with wireless internet. Staff is extremely accomodating. I have tried other properties in the area.

Posted by on Jan 7, 2008

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4 out of 5

Great Getaway!

Hotel was very nice and clean. Rooms were spacious. Beds were new and extra comfy. Right across street from mall and several eating places. Stayed in the king spa suite. Would highly recommend. Spa was triangular shaped, jetted tub. Perfect for two!

Posted by on Jan 2, 2008

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About the Courtyard by Marriott Abilene Southwest/Abilene Mall South

Location 4350 Ridgemont Dr, Abilene, TX 79606

Property Features

Courtyard by Marriott Abilene Southwest/Abilene Mall South offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Courtyard by Marriott Abilene Southwest/Abilene Mall South. Self parking is free. A complete renovation of Courtyard by Marriott Abilene Southwest/Abilene Mall South was completed in June 2017. This 3-star Abilene hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 1996
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Abilene, TX (ABI-Abilene Regional) (14 km / 8.7 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Abilene Southwest/Abilene Mall South offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 5 per pet, per day, plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 10 for adults, USD 7 and USD 10 for children (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abilene Marriott
  • Courtyard Abilene
  • Courtyard Marriott Abilene
  • Courtyard Marriott Hotel Abilene
  • Marriott Abilene
  • Marriott Courtyard Abilene
  • Courtyard By Marriott Abilene Hotel Abilene
  • Courtyard Marriott Abilene Southwest/Abilene Mall South Hotel
  • Courtyard by Marriott Abilene Southwest/Abilene Mall South Hotel
  • Courtyard Marriott Abilene Southwest/Abilene Mall South
  • Courtyard Marriott Southwest/Abilene

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.