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4.1 out of 5

"Loved that they have air purifiers in the room. The check in staff and bar and kitchen staff were super rriendly " More

By a verified traveler on Sun 19 Dec 2021

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Hotel Description

3-star hotel near Mall of Abilene

City center stay

A stay at this hotel places you within half a mile (1 km) of Mall of Abilene and 3 miles (5 km) of Amy Graves Ryan Little Theatre. Abilene Regional Medical Center and McMurry University are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and express check-out. Free self parking, a terrace, and a snack bar/deli are also offered.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 127 guestrooms also offer WiFi and LCD TVs with cable channels. Room service, coffee/tea makers, and hair dryers are also available.

Room, 2 Queen Beds, Bathtub (with Tub and Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$133* Per night/room May 29 - May 30

Room, 1 King Bed (Stand-up Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Abilene ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Abilene

Everyone (6) Couples (1) Family (4)
5 out of 5
Loved that they have air purifiers in the room. The check in staff and bar and kitchen staff were super rriendly

Posted by on Dec 19, 2021

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Comment from Hotel Management

Jan 6, 2022 by Amalie L.

Wow! Thank you for the great comments about our hotel and staff. They will be excited to know that they made your stay brighter! Amalie L. General Manager

4 out of 5

Posted by on Nov 22, 2021

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2 out of 5

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 29, 2021 by Amalie L.

I want to apologize that you were not happy with your stay and we failed in our goal to provide great service. I do hope you will give us another opportunity to serve you should you revisit Abilene. Amalie L. General Manager

5 out of 5
Hotel and staff were great! The hallway noise was a little loud but nothing unbearable.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 30, 2021 by Amalie L.

We appreciate your taking the time to tell us about your stay and we love that you enjoyed it. We are normally a quiet hotel and so we apologize for the noise but are happy that it did not detract from your stay. Please consider us again the next time you are in Abilene. Amalie L. General Manager

4 out of 5
Our room was clean. Our only issue is the ac. You can adjust the temperature but the fan NEVER cuts off. Drove us nuts.

Posted by , from Lubbock on Sep 27, 2020

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Comment from Hotel Management

Sep 30, 2020 by Amalie L.

Oh no! I am so sorry that the constant fan was an issue for you. We have the ability to turn that off. We have them preset to constant fan because many guests prefer the constant fan. I do apologize that it detracted from your stay. I hope you will give us another try! Amalie L. General Manager

2 out of 5
The rooms were clean and in good condition. However, Hilton and travelocity should be reported to the Better Business Bureau, based on false advertising. Both sites clearly have pictures posted of an on-property pool, but guess what? There's no pool! No apology, no effort to rectify the situation. In fact, the General Manager stated that there are so many complaints about the false advertisement that they no longer offer discounts or reimbursement. I will never use Travelocity or stay with Hilton again.

Posted by , from San Antonio on Aug 8, 2020

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Comment from Hotel Management

Aug 8, 2020 by Amalie L.

We sincerely apologize that we no longer offer a pool and our attempts to rectify the situation prior to your arrival was not satisfactory. We completely understand the disappointment and appreciate your honest feedback on the situation. We do hope you will reconsider and give us another opportunity to serve you. Amalie L. General Manager

5 out of 5

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by Amalie L.

We love it when our guest enjoy their stay and it looks as if you did. Please consider us the next time you are in Abilene. Amalie L. General Manager

5 out of 5
It was a great stay. Staff was very friendly and helpful. I will definetly be back on the next trip.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 3, 2019 by Amalie L.

We love getting feedback on our guest's stay and appreciate the kind words. We look forward to future visits! Amalie L. General Manager

4 out of 5

Nice Hotel

Hotel was able to accommodate 2 adults and 4 kids at a fair price. Did not spend much time in the hotel, but it appeared clean and well kept.

Posted by on Jan 9, 2017

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4 out of 5

This hotel is clean, modern, quiet, and comfortabl

Cons: The water heater takes a very long time to get hot water to the room. Once it is flowing, it is hot and plentiful.
This hotel is clean, modern, quiet, and comfortable. Staff is pleasant and helpful. I have stayed here several times while visiting relatives in the city. The hotel is next door to a Popeye's fried chicken, and a Buffalo Wild Wings restaurant for late night food cravings. Also, directly behind is a very nice grocery store with many convenient choices for take & eat. Finally there is a mall one block away for shopping. Breakfast was serviceable, with made to order omelets.

Posted by , from Colorado on Sep 14, 2015

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About the Hilton Garden Inn Abilene

Location 4449 Ridgemont Dr, Abilene, TX 79606

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Abilene. Self parking is free. This 3-star Abilene hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Built in 2008
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Abilene offers 127 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. This Abilene hotel provides wireless Internet access for a surcharge. LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 11
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 8.95 for adults and USD 8.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 5.95 (rates may vary)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abilene Hilton Garden Inn
  • Hilton Garden Inn Abilene
  • Hilton Garden Inn Hotel Abilene
  • Hilton Garden Inn Abilene Hotel Abilene
  • Hilton Garden Inn Abilene Hotel
  • Hilton Garn Inn Abilene Hotel
  • Hilton Garden Abilene Abilene
  • Hilton Garden Inn Abilene Hotel
  • Hilton Garden Inn Abilene Abilene
  • Hilton Garden Inn Abilene Hotel Abilene

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.