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Rixos Almaty Hotel

5.0 star property
Family-friendly 5-star hotel with indoor pool

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Photo gallery for Rixos Almaty Hotel

Bar (on property)
Lounge
Exterior
Premium bedding, down comforters, minibar, in-room safe
Breakfast, lunch and dinner served
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
506/99 Seifullina Ave, Almaty, 050012
  • Popular LocationAlmaty Opera House13 min walk
  • Popular LocationZenkov Cathedral18 min walk
  • Popular LocationMEGA Park2 min drive
  • AirportAlmaty (ALA-Almaty Intl.)32 min drive

Room options

View all photos for Executive Suite

Premium bedding, down comforters, minibar, in-room safe

Executive Suite

  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • 344 sq ft
  • Park view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

10/10 Exceptional
  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Park View

  • 344 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, City View

10/10 Exceptional
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Park View

10/10 Exceptional
  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex

Premium bedding, down comforters, minibar, in-room safe

Duplex

  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, City View

10/10 Exceptional
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
InterContinental Almaty, an IHG Hotel
Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (88)
The price is $318
per night
$356 total
includes taxes & fees
Jun 7 - Jun 8
InterContinental Almaty, an IHG Hotel

About the neighborhood

Almaty

City center retreat .Within a 15-minute walk of this Almaly District hotel, you'll find Almaty Opera House and Nedelka Park. St Nicholas Cathedral and Zenkov Cathedral are also within 2 miles (3 km).

What's nearby

  • Almaty Opera House - 13 min walk
  • Zenkov Cathedral - 18 min walk
  • MEGA Park - 2 min drive
  • National Museum of Kazakhstan - 4 min drive
  • Almaty Central Stadium - 4 min drive

Getting around

  • Almaty Station - 12 min drive
  • Almaly - 15 min walk
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • Big Apple Coffee Shop - 4 min walk
  • Navat Чайхана - 2 min walk
  • Line Brew Mix - 8 min walk
  • &Milk Coffee - 7 min walk
  • Coffeeon Saigon - 7 min walk

About this property

Rixos Almaty Hotel

Family-friendly 5-star hotel with indoor pool
Rixos Almaty Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 1478 square feet (137 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Rixos Almaty Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Almaty hotel.

  • 1 building
  • 237 guestrooms or units
  • 10 levels
  • 1478 sq ft of conference space
  • 137 sq m of conference space
  • Built in 2009
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Rixos Almaty Hotel offers 237 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Rixos Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Russian

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: KZT 8,000 for adults and KZT 8,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos Almaty Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7000 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 8000 for adults and KZT 8000 for children
  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Almaty hotel Rixos
Almaty Rixos
Almaty Rixos hotel
hotel Rixos Almaty
Rixos Almaty
Rixos Almaty hotel
Rixos hotel Almaty
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel Almaty

Frequently asked questions

How close is Rixos Almaty Hotel to the airport?

Rixos Almaty Hotel is 11.5 mi (32-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Rixos Almaty Hotel?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Rixos Almaty Hotel on Jun 1, 2024 start from $317.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rixos Almaty Hotel have an airport shuttle?

Rixos Almaty Hotel offers an airport shuttle 24 hours a day, on request, for a charge of KZT 14000 per vehicle, one-way.

Does Rixos Almaty Hotel offer free breakfast?

Free breakfast isn’t provided at Rixos Almaty Hotel, but buffet breakfast is offered for a fee of KZT 8000 for adults and KZT 8000 for children.

Is there a casino at Rixos Almaty Hotel?

No, there is no casino at this hotel, but Casino Zodiak (6-min drive) is nearby.

What time is check-in at Rixos Almaty Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in.

Is there free parking at Rixos Almaty Hotel?

This hotel offers free self parking.

Does Rixos Almaty Hotel have a pool?

Rixos Almaty Hotel features an indoor pool and a children's pool.

Does Rixos Almaty Hotel have a restaurant?

Rixos Almaty Hotel is home to Brasserie, which features brunch.

Does Rixos Almaty Hotel have a spa?

Pamper yourself with a day at Rixos Spa, where you can enjoy mani/pedis, body treatments, and aromatherapy.

How close is Rixos Almaty Hotel to downtown Almaty?

Rixos Almaty Hotel is 4.5 mi away from Almaty.

Rixos Almaty Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 86 out of 147 reviews" "
Rating 8 - Good. 41 out of 147 reviews" "
Rating 6 - Okay. 15 out of 147 reviews" "
Rating 4 - Poor. 3 out of 147 reviews" "
Rating 2 - Terrible. 2 out of 147 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Vincenzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very convenient location, will definitely stay there again
Stayed 2 nights in Sep 2023

2/10 Terrible

Harry

Business traveler
Disliked: Cleanliness, room comfort
Severe food poisoning from breakfast
I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
Stayed 3 nights in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
Stayed 2 nights in Sep 2023

6/10 Okay

RITCHIE, Daly City

Disliked: Cleanliness
This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
Stayed 5 nights in Aug 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment
Stayed 1 night in Jul 2023

10/10 Excellent

Alper

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2023

8/10 Good

Nataliya, Moscow

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms require renovation but overall it’s a good option in a comfortable location
Stayed 5 nights in Feb 2023

10/10 Excellent

Bashir

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Good

10/10 Excellent

Neelesh, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.