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"located downtown accessible to many shops and restaurants " More

By a verified traveler on Wed 25 Dec 2019

Hotel Description

3-star hotel near Port of Anchorage

Downtown Anchorage stay

With a stay at this Downtown Anchorage hotel, you'll be steps from Alaska Experience Theatre and Imaginarium - Science Discovery Center. Holy Family Cathedral and William A. Egan Civic and Convention Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a coffee shop, and a lobby fireplace are also offered.

Free Internet, balconies

The 198 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and balconies. Other amenities include room service, coffee/tea makers, and free local calls.

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Westmark Anchorage Hotel ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Westmark Anchorage Hotel

Everyone (7) Business (3) Family (3)
2 out of 5
I was told parking would cost $15 per day and would be put on my bill. On the second day of my stay when I came out to my car the parking attendant told me the hotel had not covered my parking and that I was "stealing" parking from the parking company. When I asked at the front desk why this happened I was told I had to ask each day for parking to be covered but was NOT told this at check in.

Posted by , from Wasilla AK on Mar 8, 2020

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Comment from Hotel Management

Mar 18, 2020 by Lola O.

We deeply apologize for the experience you went through during your stay with us. We will further our efforts in making sure our staff is effectively communicating policies and procedures. We appreciate the feedback. Your comments have been forwarded to our on site team. Thank you

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 18, 2020 by Lola O.

We appreciate your feedback! Thank you for staying with us.

4 out of 5
located downtown accessible to many shops and restaurants

Posted by on Dec 25, 2019

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2 out of 5
Fire alarm went off at 1130 pm said stay calm use stairs only, my wife and I were on 10th floor. Fortunately, it was a false alarm. At check out the next morning, I asked if there was any compensation for the previous nights event and there wasn't. They could have offered another night, or certificate for their on site restaurant. But nothing.

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 11, 2019 by Lola Ofiu

Hello, Thank you so much for your feedback. Your comments will be forwarded to my team to ensure that we can improve your next experience with us. We sincerely apologize for any inconveniences during this stay. Thank you for staying with us.

5 out of 5

Posted by on Sep 21, 2019

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4 out of 5

Posted by on May 30, 2019

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3 out of 5
Downtown, close to everything. This is a cruise hotel - large groups that move in big packs. Bellman moving big trolley with luggage hit me and later an older woman with huge load of luggage. Very noisy, bring earplugs.

Posted by , from Silicon Valley on Jul 30, 2018

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5 out of 5

Clean, convenient, and affordable

Pros: Clean, convenient location
Cons: good as it is
Location: restaurants
Right downtown, near good restaurants. Clean rooms, and with balconies overlooking the city.

Posted by on Feb 13, 2018

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4 out of 5

Convenient location

Pros: Really friendly staff! The bartender remembers her customer's names and the manager personally greets guests at the door.
Cons: Better signage during construction
Location: Nice views of the city. Good restaurants right across the street
The hotel is renovating its lobby, so navigating through the hallways to the temporary lobby is difficult. But the hotel is pretty nice overall, and it's right downtown across from several good restaurants.

Posted by on Mar 26, 2017

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3 out of 5

construction

Pros: Closeness to good restaurants.
Cons: notification about the lobby renovation; better signage; ramps to the temporary lobby; snow and ice cleared from doors
Location: Glacier Brewhouse right across the street
Construction--renovation of the lobby--was disruptive. The entrance is inaccessible, up a curb, and on a busy street with no parking. The detours among the hallways are confusing, with poor signage. Only the service elevators were working. I would not have stayed here if I had known. My room was also not clean. There were dirty towels left over from the previous tenant. The sink was cracked. There was no kleenex.

Posted by on Mar 8, 2017

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About the Westmark Anchorage Hotel

Location 720 West 5th Avenue, Anchorage, AK 99501

Renovations + Closures

The property is closed between May 01 and April 30.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Westmark Anchorage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Anchorage hotel is smoke free.

  • 198 guestrooms or units
  • 14 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Rollaway/extra beds available
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ted Stevens Anchorage International Airport (ANC) (9.2 km / 5.7 mi)
  • Train station: Anchorage Alaska Railroad Depot (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Westmark Anchorage Hotel offers 198 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Solstice Bar and Grill - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 21 per person (approximately)
  • Uncovered self parking fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anchorage Westmark
  • Anchorage Westmark Hotel
  • Hotel Westmark
  • Hotel Westmark Anchorage
  • Westmark Anchorage
  • Westmark Anchorage Hotel
  • Westmark Hotel
  • Westmark Hotel Anchorage
  • Westmark Anchorage Hotel Anchorage
  • Westmark
  • Westmark Anchorage Hotel Hotel
  • Westmark Anchorage Hotel Anchorage
  • Westmark Anchorage Hotel Hotel Anchorage

You should know

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.