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"Shabby bathroom but clean " More

By a verified traveler on Mon 30 Oct 2023

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Hotel Description

Motel perfectly located for exploring Asheville

Heart of Asheville

Within a 15-minute walk of the motel, you'll find Asheville Mall and Innsbruck Mall. Asheville City Hall and Pack Square are also within 2 miles (3 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and free newspapers are on offer.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$59* Per night/room Mar 20 - Mar 21

Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Econo Lodge Biltmore ratings based on 15 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Econo Lodge Biltmore

Everyone (8) Family (2)
5 out of 5
Shabby bathroom but clean

Posted by on Oct 30, 2023

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Comment from Hotel Management

Nov 2, 2023 by Manager

Hello steven,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the bathroom cleanliness and apologize for any inconveniences you may have encountered. Our housekeeping team prioritizes maintaining a clean environment for our guests, and we will address the issue to ensure a better experience in the future. We hope to have another chance to welcome you back.

4 out of 5
Older, unkempt outdoors, clean but dated room

Posted by on Jan 16, 2022

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Comment from Hotel Management

Jan 17, 2022 by Manager

Thank you for sharing this experience with us. We truly value you feedback with regards to our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

1 out of 5
The room was awful. No towels in the room, standing water on the bathroom floor, bed lines were dirty and dark brown spots on the ceiling. Needless to say my visit there was all of 20 minutes. Even though I was not able to get a refund I left. I won’t be doing that again. An expensive lesson learned!!!

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Manager

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

3 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 29, 2019 by Manager

On behalf of our entire staff, we thank you for your business and for rating your experience.

4 out of 5

Great price, excellent staff, clean room.

The room was clean and comfortable. It had a king size bed and was on the 1st floor. I stayed one Thursday night and it was very quite.

Posted by on Apr 15, 2017

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1 out of 5

Bad place to stay

Dirty room, flimsy towels that smelled bad, loud fighting and cussing outside my room, shower would suddenly turn scorching hot then ice cold, just a terrible overall place to stay!

Posted by , from tennessee on May 12, 2016

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4 out of 5

Good Location and Price

Pros: The price of the room.
Cons: You can tell that the room had been recently redone. There was definitely damaged on the ceiling that looked like water damage, coverage wasn't good.
Location: There were plenty of places to shop and eat within walking distance.
We enjoyed our stay. The room was neat and clean. And the service was great. Nothing excessively fancy, and really convenient to fast food and restraunts.

Posted by , from Portland Oregon on Aug 25, 2015

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5 out of 5

Very nice Hotel

Very nice Hotel, very accommodating staff. Great location. My reservations thru travelocity had not went thru when u arrived, but staff was very understanding and helpful with resolving the issue. Very comfortable and clean room. Excellent rating!!!!

Posted by , from virginia on Aug 16, 2015

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2 out of 5

The motel was old and smelled.

Pros: The location of the motel was just right to all of the areas that we visited in Asheville.
Cons: Tear it down and start over
We reported that the tub would not drain and it was never corrected.

Posted by on Jun 19, 2015

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2 out of 5

Ok stay but not again

Stained towels, covers with cigarette burns in them and overall dirty feel. Lackluster wall and bathroom repairs and carpet stained and coming up. pillows and beds were not comfortable. I've paid much less for better rooms.

Posted by , from Georgia on May 27, 2015

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About the Econo Lodge Biltmore

Location 190 Tunnel Rd, Asheville, NC 28805

Property Features

As a guest of Econo Lodge Biltmore, you'll find a vending machine, complimentary newspapers in the lobby, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this Asheville motel.

  • 53 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Econo Lodge Biltmore offers 53 air-conditioned accommodations with coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers. This Asheville motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Econo Lodge Biltmore
  • Econo Lodge Biltmore Asheville
  • Econo Lodge Biltmore Hotel
  • Econo Lodge Biltmore Hotel Asheville
  • Asheville Econo Lodge
  • Econo Lodge Asheville
  • Econo Lodge Biltmore Motel Asheville
  • Econo Lodge Biltmore Motel
  • Econo Lodge Biltmore Motel
  • Econo Lodge Biltmore Asheville
  • Econo Lodge Biltmore Motel Asheville

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.