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4.8 out of 5

"A great value!! Everything we expected and couldn’t have asked for more! The staff was super friendly and helpful. Neat place to stay and King room wa ... " More

By a verified traveler on Sat 24 Sep 2022

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Hotel Description

Hotel near Flat Rock Playhouse in Flat Rock

In Flat Rock

Within 6 miles (10 km) of this Flat Rock hotel, you'll find Flat Rock Playhouse and Carl Sandburg Home National Historic Site. Also within 9 miles (15 km) are Saint Paul Mountain Vineyards and Burntshirt Vineyards.

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including an off-leash area. A 24-hour business center, a picnic area, and concierge services are also on offer.

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Nov 1 - Nov 2

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mountain Inn & Suites ratings based on 35 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mountain Inn & Suites

Everyone (11) Couples (11) Family (14)
5 out of 5
A great value!! Everything we expected and couldn’t have asked for more! The staff was super friendly and helpful. Neat place to stay and King room was very roomy with a sitting area separate from bedroom. Will be back again in future for sure!!

Posted by on Sep 24, 2022

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Comment from Hotel Management

Sep 27, 2022 by Customer Service Manager

Rachel, so glad you enjoyed your stay with us, thank you so much for taking the time to review your stay with us. We hope to see you during any future travels to our area.

5 out of 5
Nice employees and very clean room

Posted by on Jul 13, 2022

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Comment from Hotel Management

Jul 13, 2022 by Customer Service Manager

Mike, so glad you enjoyed your stay with us, thank you so much for the kind words, as well as taking the time to review your stay with us.

5 out of 5

Posted by on Jun 25, 2022

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5 out of 5
Fastest checkin ever!

Posted by , from CINCINNATI on May 29, 2022

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Comment from Hotel Management

Jun 11, 2022 by Customer Service Manager

Patrick, thank you for the kind words, hope you enjoyed your stay with us.

5 out of 5
I could see my car from the room. Breakfast was ok, could have had a better selection of stuff. Price was not too bad. right off of the freeway.

Posted by on May 16, 2022

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Comment from Hotel Management

May 17, 2022 by Customer Service Manager

Case, so glad you enjoyed your stay with us, thank you for taking the time to share your review of your stay.

5 out of 5
This hotel is in a perfect location. Its clean, staff are super nice, great experience.

Posted by on Apr 21, 2022

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Comment from Hotel Management

Apr 29, 2022 by Customer Service Manager

Shannon, so glad you enjoyed your stay with us, thank you for taking the time to review your stay with us. We look forward to any future travels in our area.

5 out of 5
Easy to find. Easy checkin. Right off highway, but quiet

Posted by on Feb 1, 2022

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Comment from Hotel Management

Feb 3, 2022 by Customer Service Manager

Kim, so glad you enjoyed your stay with us. Thank you for taking the time to review your stay. If your future travels bring to our area again, we would love to be your host.

5 out of 5
Everything was as expected. Nice place to stay.

Posted by on Dec 30, 2021

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Comment from Hotel Management

Dec 31, 2021 by Customer Service Manager

Ted, so glad you enjoyed your stay with us. Thank you for taking the time to review our hotel. Happy New Year...

5 out of 5
Very comfy bed, clean, great for a quick weekend trip. Has continental breakfast, and nice staff

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 12, 2021 by Customer Service Manager

Jessica, thank you so much for the great review. We will pass along the great words with our staff. So glad you enjoyed your stay with us. We would love to be your host again during any future travels to the area.

5 out of 5
It is a very beautiful & well maintained property

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 5, 2021 by Customer Service Manager

Nick, so glad you enjoy your stay with us. We look forward to hosting you again during any future travels to our area.

About the Mountain Inn & Suites

Location 755 Upward Rd, Flat Rock, NC 28731

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Mountain Inn & Suites also features multilingual staff, a picnic area, and coffee/tea in a common area. Free self parking is available. You'll have access to the health club at a partner property. This Flat Rock hotel is smoke free.

  • 67 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Sofa beds are only available in select rooms.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 18
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Inn Flat Rock
  • Mountain Flat Rock
  • Mountain Inn Suites Flat R
  • Mountain Inn Suites
  • Mountain Inn Suites FlatRock
  • Mountain Inn Suites Flat Rock
  • Mountain Inn Suites
  • Mountain Inn & Suites Hotel
  • Mountain Inn & Suites Flat Rock
  • Mountain Inn & Suites Hotel Flat Rock

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.