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Comfort Inn Civic Center

2.5-star property
281 Civic Center Dr, Augusta, ME 1-855-201-7819

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4.1 out of 5
Very good!
See all 13 Travelocity Reviews

"Clean and hot tub. Great food and people. Location to Togus and highway. We found our hotel. " More

By a verified traveler on Wed 12 Feb 2020

Points Of Interest

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Hotel Description

Augusta guestrooms with free WiFi

In Augusta

Within a 15-minute walk of the hotel, you'll find University of Maine at Augusta and Augusta Civic Center. Holocaust Human Rights Center of Maine and Alfond Center for Health are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Mar 8 - Mar 9

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Inn Civic Center ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Civic Center

Everyone (3) Family (3)
5 out of 5
Clean and hot tub. Great food and people. Location to Togus and highway. We found our hotel.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 3, 2020 by Raife R

Thank you for your review of The Comfort Inn, Augusta. We are happy that you liked the location of the hotel and used the hot tub. We hope to see you again.

5 out of 5
The pool and hot tub were not as clean as I prefer. I believe they could use a remodel refresh. Other than that everything was great.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by GM

Thank you for the feedback and I am glad that you enjoyed your stay overall.

3 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Hotel Manager

Thank you for reviewing your recent stay.

4 out of 5

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 16, 2019 by Kayla Knowles

Hello, thank you for taking the time to rate your recent stay with us. We greatly appreciate your feedback and hope to see you again in the future.

4 out of 5

Clean hotel

The rooms are very clean and the staff is very friendly and helpful. The facilities are okay, but I wish the breakfast was better, and that the bathrooms were more available.

Posted by on May 16, 2016

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4 out of 5

Great location!

The hotel was clean and a very friendly staff. The only down side was their computer was so old it took forever to get to a website, so the desk person offered to print our boarding passes for us, very grateful for that. The hotel has a restaurant next door the 99, it was so good and reasonable, they have great food and cocktails. This hotel was the perfect location between Portland and Bangor.

Posted by , from Indiana on Oct 23, 2013

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2 out of 5

Can't handle full volume

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
No hot water for showers both Sat and Sun Mornings! Staff said full house, try later. Everyone taking shower now. Wited 45 min still no hot water. Brekfast room too small for full house, no place to sit, hot food trays empty, lines for everything. Not a great value this weekend 11/11/11

Posted by , from Maine on Nov 13, 2011

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5 out of 5

Spent 3 weeks here and it was GREAT!!

Had a family illness and needed a nice place to stay for a long time It was like coming home every night The staff was A Was no quite updated but was comfortable and clean.. I cant wait to stay here again Will Miss XYZ working there.. the one fall back.....

Posted by on Apr 11, 2010

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3 out of 5

Newly renovated, but lacks attention to detail...

We stayed here twice during September 2009, within a week of each other. The good stuff: newly renovated, very friendly helpful staff, near highway, easy access. Not so good stuff: The attention to detail in the renovations was sadly lacking in some rooms. Our first room, the carpet was wet under the air conditioner. Also, there was a musty smell when the air conditioner was on, and didn't seem to be cooling, even though we had all the controls correct. After calling maintenance, he came up and made some excuse about all the waer in the pan being normal, etc., but promised to clean in out, spray some nice smelling stuff in it. We believe he did, but ended up not using it, prefering to open the window instead, as my husband has asthma. Also, there was a bit of black mold around the window casing due to the moisture levels in the room. The tiling on the bathroom floor was haphazard at best, and some of the grout was not cleaned off after laying the new tile, and some of the grout was missing. The toilet seat does not fit the toilet bowel and was off center. Not cool. The curtains were lopsided and one was unhooked nearly all the way at the top, so I stood on a chair and rehooked it. It's all these little things that makes you wonder about the rest. I would not stay here again.

Posted by on Sep 12, 2009

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4 out of 5

a nice place to stay

the room was comfortable and airy. bed and pillows were wonderful. staff attentive when needed.

Posted by on Sep 2, 2008

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About the Comfort Inn Civic Center

Location 281 Civic Center Dr, Augusta, ME 04330

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn Civic Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. There's an onsite 24-hour business center. Public spaces have free WiFi. The business-friendly Comfort Inn Civic Center also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This Augusta hotel is smoke free.

  • 99 guestrooms or units
  • 3 levels
  • Dining venue
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Augusta, ME (AUG-Augusta State) (5.9 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Civic Center offers 99 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Augusta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

99 Restaurant and Pub - This family restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Civic Center
  • Comfort Inn Civic Center Augusta
  • Comfort Inn Civic Center Hotel
  • Comfort Inn Civic Center Hotel Augusta
  • Augusta Comfort Inn
  • Comfort Inn Augusta
  • Comfort Inn Civic Center Augusta, Maine
  • Comfort Inn Civic Hotel Augusta
  • Comfort Inn Civic Center Hotel
  • Comfort Inn Civic Center Augusta
  • Comfort Inn Civic Center Hotel Augusta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.